Davy Lowery

• Received incoming shipments, compared contents against associated records and transmitted to proper department.
• Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary and communicating variances to customers.
• Inspected merchandise and sent damaged pieces for repair before shipment.
• Conducted counts and audits of inventories to identify and resolve discrepancies in records.
• Completed basic mathematical calculations to check weights and dimensions of shipments.
• Communicated with vendor representatives to resolve damaged shipments and item shortages.
• Maintained accurate computer records of materials weights, bill amounts and identified variances.
• Moved shipment materials to and from designated areas using lift and hand trucks.
• Packed, secured, labeled and applied postage to materials to prepare items for shipment.
• Utilized forklift or pallet truck to load, unload, transport and store goods.
• Compared shipping orders and invoices against contents received to verify accuracy.
• Drafted and managed work and shipping orders, bills of lading and shipping route materials for accurate and compliant recordkeeping.

• Maintained positive customer relationships by responding quickly to customer service inquiries.
• Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
• Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
• Processed payments for credit and debit cards and returned proper change for cash transactions.
• Reconciled daily sales transactions to balance and log day-to-day revenue.
• Balanced the cash drawers and safe after tallying daily totals for sales and wast in computer.
• Took daily eranings to bank each night.
• Opened and closed store an correct times.
• Helped Staff with thier duties to speed up, "Going Home Time."

Work History is same as the Popeye's history due to Popeye's bought out Hardee's and kept the staff.