Dawaine Carter
Dallas,TX
Summary
Reliable Mechanical Assembler well-versed in assembling, fabricating and finishing [Products]. Hardworking team player with excellent time management and housekeeping skills. Offering [Number] years of related experience a good safety record.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Mechanical Assembler
CNH Industrial
Benson, MN
01.2022 - 07.2022
- Produced components by assembling parts and subassemblies
- Read and deciphered schematics, blueprints, and assembly instructions
- Positioned or aligned components and parts, either manually or with hoists
- Used hand tools or machines to assemble parts
- Conducted quality control checks
- Cleaned and maintains work area and equipment, including tools
- Prepared work to be accomplished by studying parts lists and gathering parts, subassemblies, tools, and materials
- Positioned parts and subassemblies by using templates or reading measurements
- Assembled components by examining connections for correct fit, fastening parts and subassemblies
- Verified specifications by measuring completed component
- Resolved assembly problems by altering dimensions to meet specifications; notifying supervisor to obtain additional resources
- Kept equipment operational by completing preventive maintenance requirements, following manufacturer’s instructions, troubleshooting malfunctions, and calling for repairs
- Maintained a safe and clean working environment by complying with procedures, rules, and regulations
- Conserved resources by using equipment and supplies as needed to accomplish job results
- Documented actions by completing production and quality forms.
Cell Phone Technician
Rexi
Dallas, TX
03.2021 - 12.2021
- Testing refurbished mobile phones, mobile phone applications and new features on mobile phones after being repaired
- Placing all functional units’ in appropriate areas and all non-functional unit’s in appropriate failure area
- Performing system diagnostics on mobile/smartphones, conducting system functional testing and recording failures in Rexi database
- Repaired hardware and software problems on cell phones
- Utilized many different applications and computer programs to facilitate repairs
- Phone assisted guidance for Customers
- Performed further checks using electronic hand tools and prescribed testers.
Assistant GM
09.2019 - 02.2021
- Selected, hired, and trained top staff to ensure service excellence and pleasurable experiences
- Exhibit thorough knowledge of foods, beverage, supervisory duties, service techniques, and guest interactions
- Ensure maintenance of proper cleanliness in all areas of front and back of house
- Trained new employees on basic customer service skills, techniques and procedures; increased daily quotas, increasing productivity and company gains
- Motivated teams by promoting teamwork, rewarding positive behavior, and encouraging optimism
- Lead team by providing crucial business training in self-reliance, spirit to succeed and vital ability to successfully communicate with people from all social-economic backgrounds.
Assistant General Manager
Burger King
Omaha, NE
01.2019 - 02.2021
Shift Manager
01.2019 - 09.2019
- Maintained staff that provided hospitable, professional service while adhering to policies and business initiatives
- Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees
- Monitored safety, security, profitability, and communication with previous and on coming shifts
- Assisted in monthly sales quota expansion, increased inventory, resolved customer complaints by 60% within 3 months of training
- Assisted in marketing efforts while building rapport with customers by offering repeat customer rewards
- Provided daily department tasks including stocking, creating merchandise displays, markdowns, transferring merchandise, inventory control and processing transactions.
Call Center Representative
Alorica
Omaha, NE
12.2016 - 12.2018
- Increased staff morale to ensure successful customer service
- Interacted with all customers in a friendly manner
- Take customer calls and provide accurate, satisfactory answers to their queries and concerns
- De-escalate situations involving dissatisfied customers, offering patient assistance and support
- Call clients and customers to inform them about the company’s new products, services and policies
- Guide callers through troubleshooting, navigating the company site or using the products or services
- Review customer or client accounts, providing updates and information about billing, shipping, warranties and other account items
- Collaborate with other call center professionals to improve customer service
- Help to train new employees and inform them about the company’s customer management policies
Lead Sales Associate
Dollar General
Omaha, NE
10.2014 - 11.2016
- Supervised and oversaw the daily sales, inventory, merchandising and scheduling of the organization
- Assessed customer needs and provided necessary assistance and information on product features
- Maintained a clean and organized store and ensured safety for customers and staff
- Achieved daily sales goals by cross selling and promoting additional products and services
- Assisted customers with their purchases and collected feedback.
Education
High school diploma -
Mendenhall High School
Skills
- Financial management
- Communication skills
- Technical support
- Office manager experience
- Microsoft Office
- Leadership
- Organizational skills
- Active Listening
- Dial Indicators
- Continuous Education
- Safety Policies and Procedures
Certification
TABC Certified
Food Handler Certification
Additional Information
- Willing to relocate: Anywhere, Authorized to work in the US for any employer
Timeline
Mechanical Assembler
CNH Industrial
01.2022 - 07.2022
Cell Phone Technician
Rexi
03.2021 - 12.2021
Assistant GM
09.2019 - 02.2021
Assistant General Manager
Burger King
01.2019 - 02.2021
Shift Manager
01.2019 - 09.2019
Call Center Representative
Alorica
12.2016 - 12.2018
Lead Sales Associate
Dollar General
10.2014 - 11.2016
High school diploma -
Mendenhall High School