Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dawan Frazier

West Allis,WI

Summary

Experienced professional with 17 years in customer service, team leadership, operations, management, and logistics. Seeking to apply skills in a dynamic work environment, support company goals, and grow within a forward-thinking organization.

Overview

16
16
years of professional experience

Work History

Machine Operator/Quality Assurance Tech

Hellermanntyton
06.2018 - 01.2025
  • Package zip ties for delivery
  • Operate multiple Package Machines
  • Maintain clean environment
  • Operate Forklifts
  • Audit outbound Shipments
  • Document Shipments
  • Test Machines
  • Start Machines
  • Quality Assurance
  • Check Quality of parts
  • Check Quality of Shipments
  • Document Quality of parts

Operations Supervisor

UPS
11.2008 - 01.2025
  • Coordinate driver routes
  • Coordinate driver pick ups
  • Handle customer calls and complaints
  • Load and unload delivery trucks
  • Maintain a structured environment
  • Document daily progress
  • Handle international packages
  • Supervise team
  • Structure daily work plans
  • Document packages delivery success rate
  • Reroute packages
  • Locate missing packages

Forklift Operator

Battery Plus
01.2015 - 01.2018
  • Pick batteries for delivery to destinations
  • Operate forklifts
  • Compete destination paperwork
  • Lift batteries weighing 25-100 lbs

Education

Business Management

University of Wisconsin, Whitewater
Whitewater, WI
09.2003

High School Diploma -

Oak Creek High School
Oak Creek, WI
09.1999

Skills

  • Call center experience
  • Package Handling
  • Shipping
  • Forklift operation
  • Cherry picker operation
  • Warehouse Inventory
  • Merchandise cataloging
  • Coaching
  • Mentoring
  • Problem-solving
  • Subject matter expertise
  • Cost improvement
  • Safety protocol
  • Team member efficiency
  • Customer experience
  • Computer skills
  • Software skills
  • Analytical skills
  • Critical thinking
  • Communication skills
  • Flexibility
  • Adaptability
  • Time management
  • Organizational skills
  • Account reviews
  • Quality assurance
  • Remote work
  • Warehouse receiving
  • Maintenance
  • Safety compliance
  • Quality compliance
  • Attention to detail
  • Data entry

Timeline

Machine Operator/Quality Assurance Tech

Hellermanntyton
06.2018 - 01.2025

Forklift Operator

Battery Plus
01.2015 - 01.2018

Operations Supervisor

UPS
11.2008 - 01.2025

Business Management

University of Wisconsin, Whitewater

High School Diploma -

Oak Creek High School

Similar Profiles

CREATE PROFILE
Dawan Frazier