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Dynamic Customer Service Representative with extensive experience at StarTek, excelling in conflict resolution and customer relations. Proven track record of enhancing team performance through effective coaching and mentoring, while consistently improving customer satisfaction. Skilled in active listening and quality assurance, driving loyalty and repeat business through empathetic complaint resolution.
As customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills.
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. I prioritise work life balance and feel its important to be surrounded by people who help motivate me to be better.


Quality assurance professional with strong focus on monitoring and improving processes to ensure compliance and excellence. Skilled in data analysis, problem-solving, and implementing effective quality control measures. Known for fostering team collaboration, adapting to changing needs, and consistently achieving results through meticulous attention to detail and strong communication abilities.


  Customer-focused professional with a background in customer service roles. Known for providing top-notch client support while maintaining high levels of customer satisfaction and loyalty. Strengths include exceptional communication, problem-solving skills, and ability to handle multiple tasks simultaneously. Proven track record of consistently improving operational processes to enhance the overall customer experience.
  Highly skilled in fast and accurate data entry, showcasing significant experience in managing large volumes of information. Possess strong organizational skills and ability to prioritize tasks effectively, ensuring timely project completion. Demonstrated capability in improving data processing workflows, leading to increased efficiency in previous roles.


Dawan Frazier

Summary

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Machine Operator/Quality Assurance Tech

Operations Supervisor

Forklift Operator

Education

Business Management

High School Diploma -

Skills

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Machine Operator/Quality Assurance Tech

Forklift Operator

Operations Supervisor

Business Management

High School Diploma -

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