Dawanas King
Wake Forest,NC
Summary
Driven and passionate Account Executive with 8 + years of experience and special interest in selling to businesses with high potential for mutually-beneficial partnerships. Dedicated to developing long-term relationships with customers. Focused on building intimate knowledge of products and services as well as unique small-business needs.
Overview
11
11
years of professional experience
Work History
Corporate Account Executive I
Lenovo
06.2023 - Current
- Managed a portfolio of 54 Corporate R&D accounts for the Southeastern Region
- Orchestrated touchpoints with new clients and conducted on-site visits to present Lenovo solutions
- Specialized in DAAS and SAAS sales, driving significant revenue growth
- Spearheaded expansion into new markets, including North America
- Ensured consistent revenue, profit, and service sales, achieving 4 new client acquisitions within the first quarter.
- Delivered compelling presentations that showcased the value proposition of products or services to clients'' senior executives.
- Implemented process improvements that streamlined account management operations, enhancing overall efficiency.
- Managed a portfolio of key corporate accounts, ensuring high levels of customer satisfaction and loyalty over time.
SMB Senior Account Executive
Lenovo
11.2021 - 07.2023
- Created profitable technology solutions for Small and Medium Business Customers
- Managed 1026+ accounts, 15+ inbound calls, email, and outbound efforts daily
- Financing approvals, tax exemption, and credit/leasing proficiency
- Presented to multiple clients for deals upwards of 700k
- Established grounds for new outbound territories
- Created a new cadence tracking system that assisted reps in articulating sales initiatives, goals, and next steps
- Maintained 100%+ of quota QOQ & acquisition 794 repeat clients for 24.1 million in retention sales YoY
- Upsold Cloud Software and collaborate with the sales team to penetrate net new business.
- Maintained comprehensive knowledge of market trends, industry news, and competitor offerings, ensuring informed decision-making and strategic planning.
- Utilized CRM tools effectively to manage client information and track progress on accounts, leading to more accurate forecasting and pipeline management.
- Established long-lasting partnerships with key industry influencers, generating increased brand awareness and credibility.
- Increased account retention by building strong relationships with clients and addressing their needs promptly.
Mid-Market Account Executive
Net Suite - Oracle
04.2021 - 11.2021
- To lead account management efforts for my clients, facilitate in identifying risk and opportunity as well as upselling within Oracle
- Managed 20+ total accounts and generated 4 logos equating to $1.2M in net software sales
- Upsold over 300k in Services revenue to current 20 accounts
- Developed territory attack plans utilizing succinct prospecting methodologies, financial incentives, and internal resources
- Lead the sales cycle from acquisition to close through multiple complex sales engagements
- Managed and coordinated the Quarterly Periodic Risk Assessment process for existing clients by working with risk partners and business owners
- Creating contracts for clients and closing within the quarter for ERP software within NetSuite/Oracle
- Retained C-Level exec
- Relationship
- Created strategic sales plans, executed, and present to directors.
- Led proposal development efforts incorporating input from various stakeholders resulting in winning bids more frequently than competitors.
- Built a robust pipeline of opportunities through diligent research, industry networking events, and referrals from satisfied clients.
- Conducted regular business reviews with clients maintaining transparency on performance metrics while uncovering new growth opportunities within their organizations.
- Grew client base through effective prospecting, cultivating strong relationships with key decisionmakers.
- Enhanced customer retention rates by proactively addressing concerns, anticipating needs, and ensuring timely resolution of any issues that arose.
- Developed strategic account plans encompassing short-and long-term goals that aligned with overall business objectives.
- Collaborated with cross-functional teams for seamless execution of end-to-end sales process from lead generation to deal closure.
SMB Account Executive
Lenovo
05.2019 - 04.2021
- Created profitable technology solutions for Small and Medium Business Customers
- Managed 794+ accounts, 30+ inbound calls, email, and outbound efforts daily
- Financing approvals, tax exemption, and credit/leasing proficiency
- Presented to multiple clients for deals upwards of 200k+
- Established grounds for new outbound territories
- Maintained 100%+ of quota QOQ & acquisition 794 repeat clients for 24.1 million in retention sales within 2 Years.
- Increased SMB account base by identifying potential clients and executing targeted sales strategies.
- Exceeded quarterly sales goals consistently by establishing strong rapport with key decision-makers in client organizations.
- Developed tailored proposals that demonstrated a deep understanding of each prospect''s business requirements and objectives.
- Assisted in developing marketing materials targeting the SMB market segment, highlighting key benefits and differentiators from competitors'' offerings.
- Improved customer retention rates by proactively addressing concerns and providing timely solutions tailored to individual business needs.
Inside Sales Rep
Lenovo Consumer, Corporate & Small Business Sales
07.2018 - 03.2019
- Consistently ranked in the top 10% of Inbound sales rep for the last 3 quarters finishing 4Q19 as the highest ranked agent having attained 142% of quota
- Drive brand loyalty by providing outstanding customer service during the sales process with an overall CSAT rating of 90%
- Maintained 100%+ of quota for past 3 quarters, 12% SS&P Pen Rate, 35% close rate & acquisition of 10 repeat business customers
- Lead team huddles to present new and relevant information
- CRM proficiency.
- Monitored competitor activities closely, adjusting approaches accordingly to maintain a competitive edge in the market.
- Conducted weekly review meetings with fellow Inside Sales Representatives to share insights and collaborate on strategies for improvement.
- Created a supportive and motivating team environment, celebrating achievements and fostering collaboration among members.
- Developed comprehensive training materials for new hires, enabling faster onboarding times without sacrificing quality education on products or processes.
Mid-Market Inside Sales
Spectrum
09.2017 - 07.2018
- Maintained a 90% close rate by closing approximately 32 customers per day
- Processed payments within the billing system and mastering platforms such as Workforce Management, Salesforce, ICOMS, CRM, and CSG
- Maintained high standards for compliance for payments and customer information.
- Facilitated productive relationships between clients and the firm''s network of financial experts, leading to enhanced collaboration and knowledge sharing.
- Assisted clients in navigating complex regulatory environments, ensuring compliance with all relevant laws and regulations.
Strategic Sales Support
IBM
05.2015 - 09.2017
- Created technical solutions to address customer requirements
- Assessed customers met and unmet needs and optimized value for both the customer and the business
- Leveraged a consultative approach with multiple banks for the transfer of loans and accounts
- Coordinated closely with internal sales, sales support, and service resources to align solution design with customer's business requirements
- Secured required commitments from customers' technical staff to close deals
- Met 100% of assigned targets, quarter over quarter for profitable sales growth in assigned product lines, market areas, channel, or teams supported
- Opportunistically pursued additional business development opportunities
- Collaborated with sales to ensure these opportunities were strategically covered and advanced.
- Contributed to the development of successful product launches by collaborating with cross-functional teams on effective go-to-market strategies.
- Streamlined contract negotiation processes by developing standardized templates that expedited deal closures without sacrificing legal protection or profitability requirements.
Sales Associate
Nordstrom
06.2013 - 04.2015
- Exceeded quota by 15% month over month during my tenure
- Provided unparalleled customer service which resulted in repeat business
- Managed a team of (how many) tracking metrics and forecasting sales in conjunction with the leadership team
- Set meetings with executives, and vice presidents of clothing companies to bring in new business to Nordstrom.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Streamlined processes within the store''s operations by organizing merchandise layouts for easy access.
Education
Bachelor of Arts - Political Science & International Government Studies
North Carolina Central University
Bachelor of Arts - English Literature
North Carolina Central University
MBA - Finance & Management
Wake Forest University
08.2023
Skills
- Sales proficiency
- Product and service knowledge
- Company ambassador
- Closing Techniques
- Verbal and written communication
- Data-driven decision-making
- Contract Negotiation
- Relationship Management
- Budget Management
- Strategic account development
- Strategic Planning
- New Business Development
- Account Acquisition
- Brand Development
Websites
Skillset
- Excellent versatility with written/verbal communication/presentation skills, strong strategic and analytical thinking skills, with the ability to plan, pitch, and execute a plan.
- Ability to build influential relationships and deliver results in a cross-functional/matrixed environment.
- Proficient in Excel, MS Word, PowerPoint, Publisher, Citrix, Oracle, Workday, Salesforce grouping analysis inclusive of messaging systems such as SS Solace Systems
- 8+ years of quota carrying sales experience/ Analytics
- Proven ability in owning and supporting complex sales cycles from start to finish. Demonstrated success with transformational and consultative selling, strategy and running sophisticated negotiations.
- 7+ years of experience selling SaaS/Cloud based ERP, Financial, or Planning solutions to C-levels within enterprise accounts.
- 7+ years of professional experience in software sales, including experience in a team selling environment.
Awards And Accolades
- Beast of the week during 4QFY19, Dawanas King is simply on fire!! He hit his quota with 3+ weeks to go and shows no sign of slowing down. Tracking to 140%, Dawanas continues to sign up for extra time to help the team and floor overachieve on its commits. A true team player.
- Shining example, Dawanas King is a shining example of what we as businesspeople strive to be. Sensitive, sincere, creative and heartfelt.
Community Service
- March of Dimes- Phi Beta Sigma Fraternity Inc.
- Meals on Wheels
- Boys & Girls Club of Durham- Twice a month volunteering on Saturdays
- The Book Bag Drive (500+ book bags) with the NAACP of Durham: Active Member
- Sigma Beta Club- Assisting young males with dressing for success & college scholarships
Timeline
Corporate Account Executive I
Lenovo
06.2023 - Current
SMB Senior Account Executive
Lenovo
11.2021 - 07.2023
Mid-Market Account Executive
Net Suite - Oracle
04.2021 - 11.2021
SMB Account Executive
Lenovo
05.2019 - 04.2021
Inside Sales Rep
Lenovo Consumer, Corporate & Small Business Sales
07.2018 - 03.2019
Mid-Market Inside Sales
Spectrum
09.2017 - 07.2018
Strategic Sales Support
IBM
05.2015 - 09.2017
Sales Associate
Nordstrom
06.2013 - 04.2015
Bachelor of Arts - Political Science & International Government Studies
North Carolina Central University
Bachelor of Arts - English Literature
North Carolina Central University
MBA - Finance & Management
Wake Forest University