Summary
Overview
Work History
Education
Skills
References Available Upon Request
Timeline
Generic

Dawanna Adeniran

204B Acting Supervsior
Monee,Illinois

Summary

  • Enthusiastic 204B Supervisor eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of morning report and training in distributing routes to carriers Motivated to learn, grow, and excel as a certified supervisor for the United States Postal Service
  • Reliable employee seeking Supervisor's position. Offering excellent communication and good judgment.
  • Experienced as a Letter Carrier with over 9 years of experience in the United States Postal Service as a Letter Carrier. Excellent reputation for resolving problems and improving customer satisfaction.
  • To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
  • Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
  • Dedicated to the United States Postal Service professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges daily to best enhance the organizational brand.
  • Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level 204B Acting Supervisor positions. Ready to help team achieve company goals.
  • Enthusiastic Acting Supervisor 204B eager to contribute to team success through hard work, attention to detail and excellent organizational skillsanexcellent organizational skills.

Overview

18
18
years of professional experience

Work History

204-B Supervisor

USPS District 1
Chicago, Illinois
08.2022 - Current
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
  • Delegated high volumes of work to empower team, build trust and assist with professional development.
  • Identified individual employee's unique work styles and adapted management methods.
  • Repaired equipment to keep jobs moving smoothly, informing maintenance department of major machinery failures.
  • Tracked and prepared quarterly reports to present to leadership.
  • Revitalized operational structures and procedures to successfully control turnover and waste, enhance output and boost overall quality.
  • Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
  • Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
  • Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
  • Defined operational metrics to evaluate efficiency of processes and procedures.
  • Worked with management team to implement proper division of responsibilities.
  • Streamlined operations to improve process efficiency.
  • Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures.
  • Coordinated employee schedules to keep pace with business needs and meet company demands.
  • Monitored workflow to improve employee time management and increase productivity.
  • Monitored expenditures to mitigate risk of overages.
  • Conducted employee evaluations to provide feedback and set expectations for future job performance.
  • Set overall vision and provided team leadership.
  • Organized contests and established goals to optimize productivity and improve employee morale.
  • Developed training, task and process guidelines and communicated clear and concise directions to employees.
  • Achieved results by working with staff to meet established targets.
  • Prepared, calibrated and monitored production levels to achieve targets.
  • Conducted routine inspections to check quality and compliance with established specifications.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Maintained compliance with company policies, objectives and communication goals.

City Letter Carrier

USPS District 1
Chicago, Illinois
03.2013 - 08.2022
  • Engaged customers with pleasant demeanor and offered to help with mail-related issues.
  • Collected mail from letter boxes on specific route both on foot and by vehicle.
  • Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
  • Distributed mail on foot to residences and businesses, delivering to approximately [Number] customers per shift.
  • Planned and cased mail in sequence of delivery for designated route.
  • Maintained accurate records of attempted and missed deliveries as required by post office.
  • Picked up outgoing mail from letter boxes and in person from customers.
  • Picked up and delivered mail on time each day, taking into consideration weather and road conditions.
  • Delivered packages and mail to business and people in local area.
  • Pleasantly greeted and engaged customers, assisting with any mail-related issues.
  • Used portable devices to maintain system records by scanning items delivered to homes and businesses.
  • Worked closely with other employees in mail office and handled various administrative tasks.
  • Loaded and secured items in trucks to avoid damage to parcels during delivery.
  • Sold stamps to customers along route and counted back bills and change to avoid errors.
  • Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift.
  • Greeted customers and answered questions regarding mail pick up times, postal regulations and delivery costs.
  • Communicated customer complaints, requests and feedback to company management for swift resolution.
  • Directly interacted with customers to deliver mail, packages and ordered goods.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Increased customer satisfaction by resolving issues.

Unit Clerk and Patient Care Technician

Advocate Health Care
Downers Grove, Illinois
11.2004 - 12.2012
  • Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
  • Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Answered patient assistance calls, assessed needs and offered qualified support.
  • Assisted nursing staff with respiratory, cardiopulmonary and physical therapies.
  • Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Organized and replenished unit supplies to maintain team readiness for expected demands.
  • Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
  • Supported patient admissions, discharges and transfers to promote team productivity.
  • Assembled admissions pages and added new pages to patients' charts.
  • Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
  • Helped patients maintain healthy skin by checking wounds, assessing integrity and bathing bedbound individuals.
  • Collected and transported specimens to prepare for lab testing.
  • Interacted effectively with patients, families, staff and other hospital department staff to deliver high level of customer service and teamwork.
  • Assisted patients with activities of daily living under guidance of nursing staff.
  • Cared for patients by providing personal assistance and ambulation.
  • Documented observations and baseline measurements in medical records.
  • Checked patient identifying information against records to uphold strict security, safety and regulatory standards.
  • Reviewed available supplies, identified deficiencies and located necessary materials to meet operational demands.
  • Educated patients and caregivers on proper ways to use breathing apparatuses at home.
  • Questioned patients about medical backgrounds to obtain accurate health history data and optimize treatment plans.

Education

Associate of Arts - General Studies

Prairie State College
Chicago Heights, IL
05.2020

Skills

  • Training and Development
  • Priority Management
  • Conflict Resolution
  • Scheduling
  • Staff Management
  • Processes and Procedures
  • Financial Management
  • Operations management
  • Training and mentoring
  • Negotiation
  • Business Development
  • Project Management
  • Team Building
  • Business planning
  • Search Engine Optimization
  • Contract Management
  • Inventory oversight
  • Business administration
  • Budgeting
  • Strategic planning
  • Active Listening
  • Written Communication
  • Supervisory expertise
  • Knowledge of supervisory concepts
  • Supervisory experience
  • Supervisor collaboration
  • Supervisory skills
  • Supervisory training
  • Coordinating with supervisors
  • Decision-Making
  • Good Telephone Etiquette
  • Excellent Communication
  • Self-Motivated
  • Dependable and Responsible
  • Organization and Time Management
  • Multitasking Abilities
  • Attention to Detail

References Available Upon Request

Area Manager DIane Martin

Area Manager Ms Campbell

Acting Manager for Daniel Doffyn USPS Yvonne Langston

Manager for Ogden Park Reginald Bates

Manager for Fort Dearborn USPS Anton Watts

Supervisor Jeffery Kuffel Norwood Park USPS

Manager Valerie Cranford Morgan Park USPS

Timeline

204-B Supervisor

USPS District 1
08.2022 - Current

City Letter Carrier

USPS District 1
03.2013 - 08.2022

Unit Clerk and Patient Care Technician

Advocate Health Care
11.2004 - 12.2012

Associate of Arts - General Studies

Prairie State College

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Dawanna Adeniran204B Acting Supervsior