Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dawayne Brown

Youngsville,LA

Summary

To obtain a position in the oil/industrial field that will allow me to utilize my knowledge and skills.

Overview

28
28
years of professional experience

Work History

Customer Service Representative

National Oilwell Varco
07.2022 - Current
  • Create prospects, route to appropriate Product Specialist, and provide quotation status.
  • Develop and maintain relationships with my assigned customers.
  • Prepare standard quotations for appropriate salesperson.
  • Conduct compliance checks for both quotations and orders to ensure compliance.
  • Review Rig Systems orders to confirm all Minimum Booking Requirements are met.
  • Provide Sales Order Acknowledgement to sales
  • Provide Sales Order information (delivery, documentation, shipping, etc.) to sales and make changes to orders if required.
  • Communicate with customers concerning quotes, orders, returns, shipments, and products.
  • Maintain detailed files for documentation.

Operations Manager

Oceaneering International, Inc.
09.2021 - 07.2022
  • Oversaw and directed equipment preparation and maintenance to include complex systems such as Remotely Operated Vehicles
  • Workover Systems, all subsea tooling, and support equipment as required
  • (337) 573-9849 Home (337) 578-1306 Cell dawaynebrown1@att.net
  • Directed and assisted in directing personnel assignments in support of offshore operations and equipment preparation and onshore maintenance
  • Ensured all offshore personnel training, regulatory compliance and competency goals were set and attained
  • Worked with Operations Lead and Project Managers in crew evaluations, crew assignment and improvement opportunities
  • Worked to achieve and assist in reporting KPIs as defined by Service
  • Excellence Lead
  • Assisted Technical Support Lead, Product, Manager as required in equipment selection, asset readiness profiles, cost for preparation estimates and other inputs required in the support of area projects/installations
  • Worked across business lines to share information with the goal of increasing operational excellence
  • Participated in all HSE, Quality and Operational Excellence initiatives.

Lead Materials Planner

Baker Hughes, A GE Company Broussard
08.2006 - 05.2020
  • Built and maintained positive communication with Sales and Manufacturing to gain insight on sales activities, market trends, and capacity status.
  • Developed master schedules to establish sequence and lead time of each operation to meet shipping dates according to sales forecasts or customer orders.
  • Planned all production orders.
  • Created work orders and routing operations according to previously established manufacturing sequences and lead times. This included setting up internal work orders for the manufacturing of components and finished goods.
  • Coordinated all outside process work including work instructions and logistics.
  • Obtained quotes and created requisitions for needed materials and outside services.
  • Responsible for RAW, WIP & Finished Goods inventory, ensuring raw materials were available for internal production and finished goods were available for shipment to internal and external customers.
  • Monitored supply and demand using MRP/ERP systems and reported inventory levels.
  • Processed material transfers and PO’s, lead monthly cycle-counts and annual inventories.
  • Created safety stock and min/max levels on defined, high use parts and conducted regular inventory analysis to ensure responsiveness.
  • Maintained accurate promise and due dates for weekly production meetings.
  • Coordinated with Engineering, Quality, and Supply Chain to resolve all Non-Conformance Reports and other miscellaneous issues that arose.
  • Coordinated expedited orders with manufacturing affiliates to meet demand.
  • Tracked placed orders to identify and resolve problems impacting on-time delivery.
  • Facilitated collaboration between production, warehouse and technical personnel to meet procurement needs.
  • Monitored arrivals and prioritized inbound shipments with transportation department.
  • Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
  • Collaborated with cross-functional teams to align production plans with customer requirements.
  • Forecasted production schedules and adjusted plans to accommodate changes in demand.

Inside Sales

Baker Hughes, A GE Company Broussard
08.2005 - 08.2006
  • Primary point of contact at branch level, operations, engineering, materials and purchasing.
  • Developed strategic relationships with existing customers by learning preferences and managing regular communications.
  • Responsible for handing customer inquiries, providing appropriate solutions and alternatives within a timely manner and provide follow ups to ensure the customer is satisfied
  • Responded to customer calls, prepared quotes as per contract, and initiated sales orders.
  • Ensured that orders were processed in a timely manner to meet customer delivery and maintain and file customer sales orders and well files
  • Maintained account information accuracy by communicating frequently with salesmen and account executives.
  • Answered customers' questions regarding products, prices, and availability.
  • Managed friendly and professional customer interactions.
  • Set up new accounts, established customer credit and set up payment methods.


Purchasing and Inventory Control

Baker Hughes, A GE Company
10.2001 - 08.2005
  • Sourced and obtained price quotations from catalogs and suppliers and prepared purchase orders
  • Prepared and reviewed requisitions for accuracy and verify that materials, equipment, and stock are not available from current inventories or other branches
  • Responsible for ordering needed equipment and expediting open purchase orders.
  • Communicated with suppliers to schedule deliveries and to resolve shortages, missed deliveries and other problems.
  • Responsible for ordering shipping materials and supplies, complying data from contracts, purchase orders, invoices, requisition and/or accounting reports and entered information into our system to maintain inventory, purchasing, shipping and other records
  • Processed material transfers and PO’s, lead monthly cycle-counts and annual inventories.
  • Monitored inventory levels as materials, equipment and stock are issued, transferred internally, or sold to the customers using an advanced inventory system.
  • Prepared and maintained purchasing files, reports, and price lists.
  • Maintained control of cycle counts, physical inventory and discrepancy research.
  • Monitored inventory levels and avoided shortages with timely replenishment of stock.
  • Cultivated strong relationships with vendors to maintain and improve levels of customer service.
  • Reviewed and approved purchase orders and invoices for accuracy and completeness.

Service Technician

Baker Hughes, A GE Company
03.2001 - 10.2001
  • Provided service to customers by installing, repairing, or removing wellhead equipment according to blueprints and manufacturer’s instructions utilizing knowledge of mechanical, hydraulic, and electrical machinery
  • Provided customers with written reports and necessary paperwork for invoicing, equipment identification and tracking, inventory control, and payroll expense monitoring.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Inspected equipment to diagnose operational issues.

Assembly Mechanic

ABB Vetco Gray Broussard
09.2000 - 10.2001
  • Read and interpreted blueprints, schematics and drawings to assemble parts and products.
  • Disassembled and inspected components.
  • Operated crane, side loaders, and forklifts.
  • Worked with heavy machinery and various power tools when assembling parts.
  • Maintained neat and clean work area, clearing debris, organizing parts and keeping spaces open.


Valve Technician

Kvaerner Oilfield Products
01.1998 - 01.2000


  • Assembled, tested, repaired, and inspected valves and wellhead equipment.
  • Identified problems with valves and used appropriate troubleshooting techniques to locate and resolve concerns.
  • Operated crane and forklifts.
  • Maintained professional working environment and enhanced productivity by keeping all areas neat and organized.

Night Shop Hand / Foreman

American Oilfield Divers
01.1996 - 01.1998
  • Prepared job load outs
  • Tested and repaired equipment that returned from jobs
  • Operated crane and forklifts to load/unload trucks and boats.

Education

High School Diploma -

Franklin Senior High School
Franklin, La
1992

Skills

  • Computer Skills
  • MRP/ERP
  • Windows
  • Microsoft Office
  • Word
  • Microsoft Excel
  • Microsoft Outlook
  • Syteline
  • Oracle
  • People Soft
  • IQMS
  • Epims
  • Pims Lite
  • Date Entry
  • Customer Service
  • Critical Thinking
  • Scheduling

Timeline

Customer Service Representative

National Oilwell Varco
07.2022 - Current

Operations Manager

Oceaneering International, Inc.
09.2021 - 07.2022

Lead Materials Planner

Baker Hughes, A GE Company Broussard
08.2006 - 05.2020

Inside Sales

Baker Hughes, A GE Company Broussard
08.2005 - 08.2006

Purchasing and Inventory Control

Baker Hughes, A GE Company
10.2001 - 08.2005

Service Technician

Baker Hughes, A GE Company
03.2001 - 10.2001

Assembly Mechanic

ABB Vetco Gray Broussard
09.2000 - 10.2001

Valve Technician

Kvaerner Oilfield Products
01.1998 - 01.2000

Night Shop Hand / Foreman

American Oilfield Divers
01.1996 - 01.1998

High School Diploma -

Franklin Senior High School

Similar Profiles

CREATE PROFILE
Dawayne Brown