Dawil Amador
Kissimmee,United States
Summary
Results-driven Distribution Manager with three years of experience optimizing goods movement within supply chains. Proven ability to assess business objectives and implement strategic plans that enhance efficiency and reduce costs. Committed to driving continuous improvement and ensuring seamless distribution processes that meet organizational goals.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Distribution Manager
Royal Manufacturing
07.2025 - Current
- 8 years 8 months
- Improved operational efficiency by recruiting and developing top talent to drive growth initiatives.
- Developed standard and emergency operating procedures for receiving, handling, storing, shipping and salvaging products.
- Developed and managed operating budget, meeting department goals.
Distribution Supervisor
Royal Manufacturing
08.2024 - 07.2025
- Focused on optimizing warehouse and delivery operations through efficient route planning, SOP implementation, and strong team coordination. Helped reduce driver overtime from 30% to 10–15%, improved inventory control accuracy, and developed delivery zones to increase efficiency and on-time performance. Experienced in training staff, improving safety standards, and streamlining daily logistics processes.
Service Technician coordinator
Royal Manufacturing
01.2024 - 08.2024
- Coordinate and dispatch service technicians strategically by priority, location, and expertise to ensure fast, reliable service. Manage tools, equipment, and inventory to maximize productivity and minimize downtime.
Dispatcher
Royal Manufacturing
03.2021 - 08.2024
- Drive continuous improvement in logistics operations through smarter route planning and load optimization—cutting costs and boosting delivery efficiency. Maintain compliance with DOT standards while promoting vehicle reliability and driver safety.
- Directed dispatching, routing, and tracking of 8 fleet vehicles.
- Planned, organized, and managed work of subordinate staff to accomplish consistent work within organizational standards.
Customer Service Representative
Royal Manufacturing
03.2019 - 03.2021
- Responded to customer requests for products, services, and company information.
- Followed-through on all critical inter-departmental escalations to increase customer retention rates.
- Responded proactively and positively to rapid change.
Driver Team Lead
Royal Manufacturing
03.2019 - 03.2020
- Assist the team in expediting morning truck loading and ensuring a smooth, efficient workflow. Provide guidance to drivers in resolving delivery issues to maintain on-time performance and customer satisfaction.
Truck Driver
Royal Manufacturing
03.2017 - 03.2019
- Checked and verified all loads for accuracy, and reported any issues to supervisors. Maintained truck and equipment.
Package Handler
UPS
07.2016 - 03.2017
- Used hand-held scanners and physical logs to accurately track item movements.
- Assembled, sealed, and loaded packages into correct trucks.
Education
High School Diploma -
Colegio Experimental Nuevo Orden
Skills
- Team Leadership
- Wms
- Organization Skills
- Transportation management
- Supply chain management software
- Supply chain management
- Warehousing operations
- Project management
- Logistics planning
- Quality management
- Cost analysis
- Freight control
Certification
- First Aid
- Play It Safe: Manage Security Risks
- Foundations of Cybersecurity
Languages
Spanish
English
Timeline
Distribution Manager
Royal Manufacturing
07.2025 - Current
Distribution Supervisor
Royal Manufacturing
08.2024 - 07.2025
Service Technician coordinator
Royal Manufacturing
01.2024 - 08.2024
Dispatcher
Royal Manufacturing
03.2021 - 08.2024
Customer Service Representative
Royal Manufacturing
03.2019 - 03.2021
Driver Team Lead
Royal Manufacturing
03.2019 - 03.2020
Truck Driver
Royal Manufacturing
03.2017 - 03.2019
Package Handler
UPS
07.2016 - 03.2017
High School Diploma -
Colegio Experimental Nuevo Orden