Dawit Hadish
inglewood,ca
Summary
To my customer, I will deliver excellent customer service, by being a good listener and addressing any issues he/she may have within reasonable time. To support my employer, i will practice responsibility over the job I was given. To my co-worker, I will promote teamwork, open communication and coordination, I also Offer strong ability to lead and motivate teams, with positive attitude and eagerness to learn and develop in customer service environment. Brings organizational skills and understanding of customer service principles. Ready to use and develop leadership and problem-solving skills in Desired Position role.
Overview
3
3
years of professional experience
Work History
Customer Service
G2 Secure Staff
08.2022 - 09.2024
- The position that I applied for was first PSA which is (passenger services agent) (customer service) but they was low on workers so they trained me for most of the positions they have in the terminal, for example like: Way finder, Bag runner(oversized bags), fire watch, Baggage claim and many more.
- Delivered continuous training to associates to maximize performance and customer relations skills.
- Provided top quality control and eliminated downtime to maximize revenue.
Generated reports on customer complaints and issues for management review. - Ensured all customer service standards are met at all times.
Package Handler
FedEx Ground
12.2021 - 04.2022
- My job at fed ex was picking up heavy boxes, scanning the boxes and put them on inside of a containers
- Loaded and unloaded packages from delivery vehicles with manual and powered equipment.
- Stacked boxes onto pallets in an efficient manner.
- Scanned and sorted packages according to destinations and service type using handheld scanner.
Education
High School diploma -
Lloyd High School
Lawndale, Ca06.2020
Skills
- Customer service
- Package sorting
- Quality control
- Leadership
- Self Motivation
- Team building
- Problem Resolution
- Time management
- Attention to detail
- Effective communication
Objective
To my customer, I will deliver excellent customer service, by being a good listener and addressing any issues he/she may have within reasonable time., To support my employer, I will practice responsibility over the job I was given., To my co-worker, I will promote teamwork, open communication and coordination.
Languages
Amharic
Professional Working
Tigirigna
Full Professional
Timeline
Customer Service
G2 Secure Staff
08.2022 - 09.2024
Package Handler
FedEx Ground
12.2021 - 04.2022
High School diploma -
Lloyd High School
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