Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Dawn Adams

Lubbock,Texas

Summary

Seeking a career opportunity iwhere I can use my skills as an educator, public speaker and manager to improve customer services and client’s experiences.

Overview

29
29
years of professional experience
1
1
Certification

Work History

FC Associate1

Amazon
10.2024 - Current

Owner/Operator

Planet Beach Franchise
07.2020 - 05.2024
  • Managed daily business operations, including staffing and marketing.
  • Increased revenue through promotions and customer programs.
  • Trained staff to deliver excellent customer service.
  • Expanded client base with effective market strategies.
  • Recognized for Best New Franchise Owner/Operator
  • Most Improved Franchise
  • Achieved Top Associate Sales
  • Top Gross Sales Awards
  • Hired and trained Top Rookie Spa Constants

Behavior Interventionist

EPEC Co-Special Education
08.2002 - 11.2013
  • Supervised para-professionals across multiple school districts.
  • Conducted behavior assessments to understand student needs.
  • Created plans to address and improve student behaviors.
  • Trained staff on intervention techniques.
  • Facilitated conflict resolution and mediation sessions.
  • Maintained detailed records to track progress.
  • Worked with teams to support inclusive education.
  • Received multiple Awards including Outstanding Leader for Children with Autism Texas Tech Burkhart Center for Autism

Public Relations Manager

Stein Mart
12.2008 - 08.2011
  • Created strategies to promote the company’s image.
  • Built relationships with media and organized press events.
  • Designed and edited promotional materials.
  • Planned events to boost media coverage and sales.
  • Improved PR campaigns by analyzing competitors.
  • Directed internal communication efforts.

Office Administrator

Dental Office of Dr. Richard Morgan
08.1996 - 12.2000
  • Managed office correspondence and maintained organized filing systems to ensure efficient information retrieval.
  • Coordinated schedules and meetings, optimizing time management for executive team.
  • Implemented process improvements that streamlined administrative workflows, enhancing overall productivity.
  • Oversaw inventory management, ensuring adequate supplies and timely procurement of office materials.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked effectively in fast-paced environments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Education

Gender Studies

South Plains College
Levelland, TX

Gender Studies

Amarillo College
Amarillo, TX

Skills

  • Business Management
  • Behavior Intervention
  • Functional Assessments
  • Crisis Management
  • Public Relations
  • Media Relations
  • Event Planning
  • Communication
  • Leadership
  • Data Analysis

Certification

  • CPI Instructor Certification
  • CPR Certification

Timeline

FC Associate1

Amazon
10.2024 - Current

Owner/Operator

Planet Beach Franchise
07.2020 - 05.2024

Public Relations Manager

Stein Mart
12.2008 - 08.2011

Behavior Interventionist

EPEC Co-Special Education
08.2002 - 11.2013

Office Administrator

Dental Office of Dr. Richard Morgan
08.1996 - 12.2000

Gender Studies

South Plains College

Gender Studies

Amarillo College

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Dawn Adams