Dawn Adams
Bridgeville,Pennsylvania
Summary
Healthcare professional with strong background in patient care and medical support. Known for collaborative work with medical teams to deliver high-quality care and adapt to evolving patient needs. Expertise in patient education, assessment and medication administration, along with compassionate care and reliability.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Registered Nurse Out Patient
Institute for Pain Medicine, Pittsburgh, PA
05.2021 - Current
- Perform pre and post-procedure evaluation, education, medication/allergy review and discharge planning and instruction
- Complete insurance prior authorization for procedures, medications, or diagnostic imaging
- Assist attending physician, fellow and resident in fluoroscopy suite with sterile supply set-up,and medication selection, confirm dosage/expiration and prepare for being drawn up, perform pre-procedure checks for ID, allergies, held medications and type/location of procedure, prep patient for proper placement on table, vital sign monitoring, complete all required documentation
- Triage incoming calls and assess care needs for development and continuity of care plan
- Initiate orders in EPIC (medication/diagnostics imaging/referrals/therapy) as appropriate
- Manage EPIC in-basket and take appropriate action for resolution
- Room patients for in-person visits and perform nursing assessment, as appropriate, including but not limited to PHQ/GAD evaluation, medication reconciliation, allergy review
- Preview schedule to determine requirements for next scheduled day
- Order and maintain all supplies through Meperia to keep the clinic running effectively and efficiently
- Assist care team with tasks to ensure safe and effective delivery of service to all patients
OP Nurse Coordinator
UPMC Pain Management, Pittsburgh, PA
02.2020 - 05.2021
- Review of patient charts pre-procedure to determine if they are eligible for treatment based on departmental guidelines
- Complete insurance prior authorization for procedures, medications, or diagnostic imaging
- Place orders in EPIC (medication/diagnostics imaging/referrals) as appropriate and forward to physician or APP for signature
- Manage EPIC in-basket or direct calls to appropriate team members for resolution
- Room patients for in-person and telemedicine visits
- Perform post-procedure evaluation, education, and discharge instruction
- Review physician's schedule to determine which patients can be reassigned to an APP so as to better utilize the physician's time
- Assist and direct medical assistants as needed with daily clinical tasks
- Assist physician and fellows in fluoroscopy room by setting up all supplies/medications, prepping the patient before and after procedure, completing documentation, as required
- Order stock and supplies to keep the clinic running effectively and efficiently
Registered Nurse
UPMC Home Health, Pittsburgh, PA
02.2019 - 02.2020
- Palliative Care and Infusion Therapy Team Specialist
- Evaluate new and existing patients who may be appropriate for palliative care case management
- Collaborate with patient, family, physician, and health care plan team members in developing a plan of care that aligns with the patient's goals of care
- Perform OASIS and 485 documentation for start of care, resumption of care, and recertification for all medically eligible home health care admissions
- Complete infusion therapy orders e.g., port access, IV fluid/medication administration, PICC and similar sterile dressing changes
- Educate patients and families on how to administer medications independently in the home e.g., TPN, IV antibiotics, IV fluids
- Provide teaching including Wound Vac application, education, and care
Registered Nurse Case Manager
Aetna, Pittsburgh, PA
05.2017 - 02.2019
- Case Manager for Health America Advantra Medicare program
- Provide telephonic and face-to-face education and support for members to help them to achieve better health care outcomes and avoid unnecessary hospitalizations
- Act as a resource for physical, emotional, and financial support services to the member utilizing community-based resources
- Along with member develop achievable health care goals to improve their quality of life and provide support for success
- Make appropriate referrals to social work or behavior health, as needed, to provide the highest quality of service for individualized support
Registered Nurse
Aspire Health, Pittsburgh, PA
07.2016 - 03.2017
- Palliative Care RN responsible for collaboration with advanced practice providers, social worker, and team physician to provide in-home palliative services
- Perform ongoing assessments of patient health status to reduce hospital readmissions with proactive health care practices
- Request assistance from home health agencies for routine home health care
- Provide transitional counseling and support to patients who become eligible for hospice benefits and make appropriate referral to the patient/family hospice agency of choice
- Participate in collaborative local and market-wide team meetings for patient-specific troubleshooting, updating care plans, continued education regarding the latest in symptom management and disease trajectory
Registered Nurse Liaison
Family Hospital and Palliative Care, Mt. Lebanon, PA
02.2014 - 07.2016
- RN Liaison responsible for transitioning patients to the appropriate level of care while maintaining positive working relationships with multiple large hospitals in the greater Pittsburgh area
- Provide education and information to physicians and other clinicians who are referring patients to hospice
- Act as point of contact for families by providing education, support and personalized information about hospice in the desired setting
- Work cohesively while communicating effectively and efficiently with the social workers and case managers within hospital settings providing positive patient desired outcomes for comfortable and dignified end of life care
- Conduct and implement symptom management review for patients being cared for in a hospital setting and make appropriate recommendations to maintain comfort and manage symptom
- Serve as consultant to other care providers for establishing appropriate care and services when care spans various sites/settings along the continuum
- Work diligently to meet the initial home care needs/questions of newly referred patients/caregivers while establishing a defined home care plan prior to discharge
- Conduct admissions to hospice care, initiate orders for medications, DME, and ancillary services
Registered Nurse
Pediatrics South, McMurray, PA
10.2013 - 02.2014
- Admit and triage patients from newborns up to the age of 22 for both well-child and sick visits
- Document assessments and forward to appropriate physician; maintain consistent patient flow in a timely manner
- Administer vision and hearing screenings, vaccinations as ordered by physician, provide education and documentation on vaccinations, and enter information into PA-SIIS
- Perform in-house and urine culture testing; forward to appropriate labs as necessary
- Review health insurance information for accurate billing
Registered Nurse Care Manager
Senior Resources, Norton Shores, MI
06.2010 - 08.2013
- Evaluate and assess Medicaid recipients for the Medicaid Waiver Program using a skilled nursing facility level of care assessment
- Conduct in-depth initial assessment including physical and history to determine medical eligibility for Waiver program
- Develop a plan of care with participants and/or family members
- Implement community living support services through contracted agencies for qualified participants
- Make quarterly in-home reassessments to determine participant satisfaction with quality and quantity of services for all assigned participants
- Perform monthly phone contacts with all participants to assess for changes in health or financial status
- Determine level of care required for participants in the Residential Services Program
- Coordinate care with hospital discharge planning departments, skilled and non-skilled health care agencies, contracted support agencies, informal support providers
Education
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Baker College
Muskegon, MISkills
- Patient education and counseling
- Direct patient care
- Strong clinical judgment
- Compassion and empathy
- Call triaging
- Physical assessment
- Treatment Planning
- Hospice and palliative care
- Case management
- EMR / EHR
Certification
Pennsylvania RN License RN647859
Michigan RN License 4704274435
American Heart Association BLS
Act 33, Act 34, Act 78 Clearance, Older Adult Protective Services Act Clearance
Timeline
Registered Nurse Out Patient
Institute for Pain Medicine, Pittsburgh, PA
05.2021 - Current
OP Nurse Coordinator
UPMC Pain Management, Pittsburgh, PA
02.2020 - 05.2021
Registered Nurse
UPMC Home Health, Pittsburgh, PA
02.2019 - 02.2020
Registered Nurse Case Manager
Aetna, Pittsburgh, PA
05.2017 - 02.2019
Registered Nurse
Aspire Health, Pittsburgh, PA
07.2016 - 03.2017
Registered Nurse Liaison
Family Hospital and Palliative Care, Mt. Lebanon, PA
02.2014 - 07.2016
Registered Nurse
Pediatrics South, McMurray, PA
10.2013 - 02.2014
Registered Nurse Care Manager
Senior Resources, Norton Shores, MI
06.2010 - 08.2013
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Baker College