Dawn Adelman
Torrance,CA
Summary
Skilled in sales and customer relationship management, with background in diverse sales environments. Accomplished in driving customer satisfaction and loyalty through strategic sales initiatives, and a strong focus on service quality. Contributed to significant growth in the client base and revenue in previous positions by identifying new opportunities and enhancing sales procedures.
Overview
22
22
years of professional experience
Work History
Sales Support Specialist
Lakeshore Learning Materials
Carson, CA
08.2018 - 05.2025
- Managed intricate product shipments and deliveries for premier manufacturer of children’s educational materials and furniture.
- Coordinated and executed a multi-day seminar for the National Sales Meeting, directing logistics and on-site management.
- Delivered full-cycle administrative support to the sales team in a fast-paced, deadline-driven environment.
- Monitored and actioned open service requests, collaborating with multiple departments to ensure resolution.
Account Manager / Travel Manager
Productions Plus: The Talent Shop
Seal Beach, CA
06.2012 - 08.2018
- Coordinated event logistics for large scale automotive marketing shows across U.S.
- Arranged travel accommodations, including flights, hotels, and rental cars for a 50+ staff.
- Negotiated vendor contracts, managed travel budgets and reconciled invoices to control costs.
- Resolved travel-related issues quickly to keep programs on track.
- Generated reports to review travel activity, expenses, and promote smarter spending practices.
Catering Sales Manager
The Beverly Hills Hotel
Beverly Hills, CA
01.2003 - 06.2012
- Secured event bookings including upscale weddings, corporate functions and celebrity galas at a world-renowned, five-star luxury venue.
- Designed customized proposals and catering packages tailored to each client’s vision and budget.
- Built and retained a strong client database, generating over $2M in annual catering revenue.
- Collaborated closely with culinary and banquet teams to deliver seamless, high-end event experiences.
- Directed teams and vendors to execute full-scale event logistics.
- Supervised event logistics including setup and timing, to address any issues and ensure guest satisfaction.
Education
Bachelor of Arts - Psychology
San Diego State University
Skills
- Account Management
- Event Management
- Executive & Team Support
- Critical issue resolution
- Attention to detail
Timeline
Sales Support Specialist
Lakeshore Learning Materials
08.2018 - 05.2025
Account Manager / Travel Manager
Productions Plus: The Talent Shop
06.2012 - 08.2018
Catering Sales Manager
The Beverly Hills Hotel
01.2003 - 06.2012
Bachelor of Arts - Psychology
San Diego State University
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