Dawn Allen
Columbus,IN
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
24
24
years of professional experience
Work History
Community Manager
Continental Communities
Columbus , In
12.2023 - Current
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Strengthened communication skills through regular interactions with others.
- Proven ability to learn quickly and adapt to new situations.
- Developed and maintained courteous and effective working relationships.
- Paid attention to detail while completing assignments.
- Learned and adapted quickly to new technology and software applications.
- Organized and detail-oriented with a strong work ethic.
- Worked well in a team setting, providing support and guidance.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Managed time efficiently in order to complete all tasks within deadlines.
- Worked flexible hours across night, weekend, and holiday shifts.
Community Manager
Hawthorn Retirement Group LLC
08.2022 - 11.2023
- Planned and executed promotional activities to drive community engagement and increase occupancy numbers.
- Increased office organization by creating filing systems and managing confidential information carefully.
- Received and processed resident payments, and updated system accounts with latest information.
- Handled all tenant logistics and leases and effectively scheduled appointments, showings, move-ins and move-outs.
- Inspected units before and after tenant moves to write effective leases and determine charges or readiness for new tenants.
- Resolved tenant issues quickly and increased tenant retention byNumber%.
- Maintained knowledge on lease and renewal rates to advocate for appropriate changes.
- Collected rental payments from residents and kept meticulous records of delinquent accounts.
- Met with residents to gather information and develop effective solutions.
- Worked with maintenance staff to complete timely repairs and enhancements.
- Streamlined operations by communicating efficiently with clients, keeping meticulous records, budget management and internal collaboration.
- Inspected buildings, vacant units and common areas regularly to identify repairs needing immediate attention.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
RV Park Manager
Wilder LLC
05.2015 - 05.2022
- Assigned work to staff, set schedules and motivated strong performance in key areas.
- Restored customer loyalty by resolving complaints with workers, activities or services rendered.
- Improved recreational programming based on feedback from customers and employees.
- Conducted site visits, artist walkthrough and other pre-event meetings with third parties to explain event objectives, site restrictions and performance expectations.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Maintained energy and enthusiasm in fast-paced environment.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Developed and maintained courteous and effective working relationships.
Owner
Allen’s Maintenance And Remodeling
01.2001 - 05.2015
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
Education
Diploma -
06.1994
Skills
- Client Service
- Business Planning
- Sales Leadership
- Budget Development
- Hiring and Staffing
- Financial Management
- Quality Management Systems
- Staff Management
- Staff Training
- Customer Relations
- Coaching and Mentoring
- Verbal and Written Communication
- Business Development
- Profit and Loss
- Contract Management
- Training and Development
- Staff Hiring
- Cash Flow Optimization
- Sales Oversight
- Account Oversight
- Human Resource Management
- Operations Management
- Financial Planning
- Marketing and Advertising
- Remodels and New Construction
- Management Team Leadership
- Payroll Preparation
- Balanced Work Ethic
- Payment Processing
- Customer Relationship Management
- Property Management
- Team Training
- Workplace Safety
- Employee Motivation and Guidance
- Tenant Eligibility Determination
Timeline
Community Manager - Continental Communities
12.2023 - Current
Community Manager - Hawthorn Retirement Group LLC
08.2022 - 11.2023
RV Park Manager - Wilder LLC
05.2015 - 05.2022
Owner - Allen’s Maintenance And Remodeling
01.2001 - 05.2015
Bald Eagle Nittany - Diploma,
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