Summary
Overview
Work History
Education
Skills
Certification
Assessments
Timeline
Generic

Dawn Anderson

Lincoln,NE

Summary

Detail-oriented professional with excellent communication, interpersonal, problem-solving, and creative thinking skills. Aiming to leverage my teamwork abilities to successfully fill the vacancy at your company. Respected by my peers as a team player willing to put in the hard work to complete company goals. Very goal-oriented and reliable.

Overview

21
21
years of professional experience
1
1
Certification

Work History

CERTIFIED NURSING ASSISTANT

Butler County Health Care Center
David City, NE
07.2021 - Current
  • Answering incoming phone calls and emails, as well as accurately conveying messages
  • Assisting patients with forms and other administrative procedures
  • Followed HIPAA regulations to maintain the confidentiality of sensitive medical and personal information
  • Delivered direct care to patients, assisting with bathing, feeding, and grooming tasks
  • Completed in-service training and attended performance improvement meetings
  • Cleaned and sanitized medical equipment and rooms
  • Monitored pain and provided comfort measures, reporting abnormalities to nurse staff
  • Measured patient vital signs, recording body temperature, blood pressure, and heart rate
  • Completed daily documentation and charts regarding patient care and input reports into practice databases
  • Provided information, such as directions, visiting hours, and patient status information to visitors and callers
  • Collected specimens, such as urine, feces, and sputum
  • Kept patient information confidential to protect the organization's values
  • Registered incoming patients for Emergency Room Treatment
  • Executed daily operations of maintaining patients charts.

Administrative Assistant

Anderson Consulting
Lincoln, NE
02.2021 - Current
  • Performed general office duties, such as ordering supplies, maintaining records management database systems, and performing basic bookkeeping work
  • Utilized job-related software to prepare invoices, letters, and memos
  • Made travel arrangements for executives
  • Managed and maintained executives' schedules
  • Worked closely with management to prioritize business and information needs
  • Copied and faxed important documents for personnel and organized files in appropriate locations
  • Prepared and issued invoices and memos to facilitate invoicing process
  • Accumulated hours and dollar amounts charged to each client's job to calculate client fees for consulting services
  • Prepared federal tax documents by assembling and analyzing financial information and completing forms with tax-related software
  • Reviewed income statements and documentation of expenditures to complete tax returns
  • Utilized appropriate adjustments, deductions, and credits to keep clients' taxes to a minimum.

Aisles Online Shopper

HY-Vee, Inc
Lincoln, NE
02.2021 - 05.2023
  • Received work assignments from the order system to fill orders
  • Assisted with collection, loading, and acceptance of payment for pick-up and delivery orders
  • Maintained positive working relationships with customers, team members, and leadership
  • Resolved customer complaints quickly by contacting leadership.

HUMAN RESOURCES INTERN

Butler County Health Care Center
David City, NE
01.2022 - 04.2022
  • Reviewed affirmative action programs to drive fair and equal employment opportunities for candidates
  • Processed data and paperwork for new hires, employee changes, and I-9 verifications
  • Obtained hands-on working experience to demonstrate educational skills and gain industry knowledge
  • Hired employees and process hiring-related paperwork
  • Scheduled and conducted new employee orientations.

HOME HEALTH AIDE

Hillcrest Homecare
Lincoln, NE
02.2019 - 12.2021
  • Cold call clients to schedule appointments
  • Make a weekly schedule
  • Support patients by providing personal services, such as bathing, dressing, and grooming
  • Work with many types of patients, including those with cognitive impairments, physical limitations, or chronic ailments
  • Monitored patient condition by taking measurements of temperature and blood pressure
  • Helped family members transport patients, teaching methods to lift and re-position
  • Transported patients using proper body mechanics or lifting devices for accident prevention
  • Provided catheter care by emptying and recording intake and output
  • Assisted patients with bathing and grooming to encourage personal hygiene
  • Maintained patient records and reported notable observations to supervisor and case manager.

CERTIFIED NURSING ASSISTANT

David's Place
David City, NE
08.2009 - 07.2021
  • Assist residents with day-cares such as bathing, dressing, and feeding
  • Answer calls to help observe changes in a patient's condition or behavior
  • Utilized PPE appropriately and followed patient safety and infection control guidelines
  • Measured patient vital signs, recording body temperature, blood pressure, and heart rate
  • Observed changes in patient status and response and immediately communicated concerns to nursing staff
  • Monitored pain and provided comfort measures, reporting abnormalities to nursing staff
  • Lifted and repositioned non-ambulatory patients to prevent accidents and falls
  • Answered call lights to provide emergency treatment and assistance to patients
  • Completed in-service training and attended performance improvement meetings
  • Completed daily documentation and charts regarding patient care and input reports into practice databases
  • Observed and examined patients to detect symptoms that required medical attention, such as bruises, open wounds, and blood in the urine.

PLUMBING DEPARTMENT SALES ASSOCIATE

Menards
Columbus, NE
01.2007 - 11.2009
  • Replenishing stock as it comes in
  • Arranged and display merchandise to promote sales
  • Recommend, select, and help locate obtained merchandise based on customer needs and desires
  • Placed special orders, submitted online orders, or contacted other stores to find desired items
  • Greeted customers and ascertained what each customer wanted and needed
  • Inventoried stock and requisitioned new inventory
  • Maintained knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices
  • Watched for and recognized security risks and thefts
  • Performed sales floor work, such as greeting and assisting customers, stocking shelves, and taking inventory.

CERTIFIED NURSING ASSISTANT

St Joseph's villa
David City, NE
01.2003 - 02.2008
  • Assisted residents with daily cares such as bathing, dressing, and feeding
  • Followed HIPAA regulations to maintain confidentiality of sensitive medical and personal information
  • Completed in-service training and attended performance improvement meetings
  • Measured patient vital signs, recording body temperature, blood pressure, and heart rate
  • Lifted and repositioned non-ambulatory patients to prevent accidents and falls
  • Monitored pain and provided comfort measures, reporting abnormalities to nursing staff
  • Completed daily documentation and charts regarding patient care and input reports into practice databases
  • Answered call lights to provide emergency treatment and assistance to patients
  • Observed changes in patient status and response and immediately communicated concerns to nursing staff
  • Utilized PPE appropriately and followed patient safety and infection control guidelines.

Education

Masters - Human Resource Management

Bellevue University
Omaha, NE
03-2026

Bachelor's degree - Human Resource Management

Bellevue University
Omaha, NE
03-2024

Associate in Science (AS) - HUMAN RESOURCE MANAGEMENT

Western Iowa Tech Community College
05.2022

Skills

  • Customer service
  • Employee Orientation
  • Communication skills
  • Strong interpersonal
  • Word processing
  • Microsoft Word
  • Visitor Assistance
  • Efficient and Reliable Team Player
  • Medical Procedures Understanding
  • Charting Expertise
  • Computer skills
  • Analysis skills
  • Organizational skills
  • Microsoft Excel
  • Microsoft Office
  • SharePoint
  • Administrative experience
  • Nursing
  • Filing
  • Training & development
  • Personal assistant experience
  • Sales

Certification

  • Driver's License
  • CNA
  • Professional In Human Resources

Assessments

  • Office manager, Proficient, 07/2022, Scheduling and budgeting
  • Working with MS Word documents, Proficient, 02/2023, Knowledge of various Microsoft Word features, functions, and techniques
  • Attention to detail, Proficient, 01/2023, Identifying differences in materials, following instructions, and detecting details among distracting information
  • Administrative assistant/receptionist, Proficient, 08/2022, Using basic scheduling and organizational skills in an office setting
  • Management & leadership skills: Planning & execution, Proficient, 01/2023, Planning and managing resources to accomplish organizational goals
  • Customer service, Proficient, 01/2021, Identifying and resolving common customer issues
  • Call center customer service, Proficient, 03/2023, Demonstrating customer service skills in a call center setting
  • Medical receptionist skills, Proficient, 01/2023, Managing physician schedules and maintaining accurate patient records
  • HR: Compensation & benefits, Proficient, 01/2023, Knowledge of compensation and benefits programs
  • Work style: Reliability, Proficient, 08/2022, Tendency to be reliable, dependable, and act with integrity at work
  • Work style: Reliability, Proficient, 04/2023, Tendency to be reliable, dependable, and act with integrity at work
  • Recruiting, Proficient, 06/2022, Managing the candidate sourcing and selection process
  • Management & leadership skills: Impact & influence, Proficient, 01/2023, Choosing the most effective strategy to inspire and influence others to meet business objectives
  • Managing accounts in QuickBooks, Proficient, 02/2023, Using QuickBooks software to manage business financials
  • Recruiting, Proficient, 10/2022, Managing the candidate sourcing and selection process
  • Verbal communication, Proficient, 01/2023, Speaking clearly, correctly, and concisely
  • Supervisory skills: Motivating & assessing employees, Proficient, 01/2023, Motivating others to achieve objectives and identifying improvements or corrective actions
  • Filing & organization, Proficient, 01/2023, Arranging and managing information or materials using a set of rules
  • Data entry: Attention to detail, Proficient, 02/2023, Maintaining data integrity by detecting errors
  • Project timeline management, Proficient, 01/2023, Prioritizing and allocating time to effectively achieve project deliverables
  • Analyzing data, Proficient, 02/2023, Interpreting and producing graphs, identifying trends, and drawing justifiable conclusions from data
  • Written communication, Proficient, 02/2023, Best practices for writing, including grammar, style, clarity, and brevity
  • Typing, Proficient, 01/2023, Transcribing text
  • Work style: Professionalism, Proficient, 02/2023, Tendency to be accountable, professional, open to feedback, and act with integrity at work
  • Customer service, Proficient, 02/2023, Identifying and resolving common customer issues
  • HR: Compensation & benefits, Proficient, 11/2020, Knowledge of compensation and benefits programs
  • Protecting patient privacy, Proficient, 06/2023, Understanding privacy rules and regulations associated with patient records
  • Basic computer skills, Proficient, 01/2023, Performing basic computer operations and troubleshooting common problems
  • Restaurant manager, Proficient, 03/2023, Managing restaurant staff and meeting customer expectations
  • Administrative support professional fit, Proficient, 02/2023, Measures the traits that are important for successful administrative support professionals

Timeline

HUMAN RESOURCES INTERN

Butler County Health Care Center
01.2022 - 04.2022

CERTIFIED NURSING ASSISTANT

Butler County Health Care Center
07.2021 - Current

Administrative Assistant

Anderson Consulting
02.2021 - Current

Aisles Online Shopper

HY-Vee, Inc
02.2021 - 05.2023

HOME HEALTH AIDE

Hillcrest Homecare
02.2019 - 12.2021

CERTIFIED NURSING ASSISTANT

David's Place
08.2009 - 07.2021

PLUMBING DEPARTMENT SALES ASSOCIATE

Menards
01.2007 - 11.2009

CERTIFIED NURSING ASSISTANT

St Joseph's villa
01.2003 - 02.2008

Masters - Human Resource Management

Bellevue University

Bachelor's degree - Human Resource Management

Bellevue University

Associate in Science (AS) - HUMAN RESOURCE MANAGEMENT

Western Iowa Tech Community College
  • Driver's License
  • CNA
  • Professional In Human Resources
Dawn Anderson