Dawn Anderson
Sarasota,FL
Summary
Dynamic professional with a proven track record at Walmart, excelling in customer service and online marketing. Leveraged order tracking and social media promotion to enhance customer satisfaction and streamline delivery processes, significantly boosting repeat business. Skilled in building rapport and providing personalized support, demonstrating exceptional interpersonal and digital skills.
Overview
12
12
years of professional experience
Work History
Digital Online Shopper
Walmart
09.2014 - Current
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Increased repeat business by building rapport with customers through exceptional service and follow-up communications.
- Collaborated with team members to achieve daily sales goals and optimize store performance.
- Coordinated with suppliers for seamless inventory management, ensuring consistent stock availability without excess waste.
- Enhanced customer satisfaction by promptly addressing and resolving inquiries and issues.
- Coordinated appointments with medical professionals.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Cultivated long-term relationships with customers by providing personalized shopping experiences.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Streamlined order processing for faster delivery times and increased customer satisfaction.
ASD Paraprofessional
Sarasota County School Board
08.2012 - Current
- Supported special education teachers in implementing accommodations and modifications for students with diverse learning needs.
- Assisted students in developing deeper understanding of course concepts by providing one-on-one support.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Prepared instruction materials, constructed bulletin boards, and set up work areas.
- Monitored students on field trips, handling roll call, and group movement to keep youths safe in public settings.
- Tailored lesson plans for students with emotional and cognitive disabilities.
- Reported on student progress, behavior, and social skills to parents.
Education
Master Of Education - Special Education
Ashford University
Clinton, IA06.2012
Bachelor Of Applied Arts And Science - Social Sciences
Ashford University
Clinton, IA06.2010
Skills
- Order tracking
- Online Marketing
- Price comparison
- Payment Processing
- Social Media Promotion
- Customer Service
Timeline
Digital Online Shopper
Walmart
09.2014 - Current
ASD Paraprofessional
Sarasota County School Board
08.2012 - Current
Master Of Education - Special Education
Ashford University
Bachelor Of Applied Arts And Science - Social Sciences
Ashford University
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