Dawn Archer

Work History

Caretaker

Family Members

01.2018 - Current

Provided compassionate care to residents, assisting with daily tasks such as meal preparation and personal grooming.
Remained alert to problems or health issues of clients and competently responded.
Developed strong relationships with residents and families, fostering trust and open communication.
Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
Improved resident satisfaction by promptly addressing maintenance requests and ensuring a clean living environment.
Maintained accurate records of activities, incidents, and resident information for regulatory compliance.
Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
Assisted in the planning and execution of recreational events for residents, promoting social engagement and wellbeing.
Enhanced living spaces, leading regular maintenance and repair efforts.
Improved property security with implementation of updated surveillance system.
Coordinated with healthcare professionals to provide comprehensive care for residents.
Developed garden area for residents, enhancing their outdoor enjoyment and activity options.
Addressed emergency situations with calm and efficiency, ensuring resident safety.
Performed daily routines and activities for clients, including meal preparation, medication reminders, and hygiene assistance.
Facilitated supportive community atmosphere, fostering strong relationships among residents.
Developed personalized care plans, addressing unique needs of each resident.
Maintained safe and clean environment, ensuring compliance with health and safety standards.
Managed medication schedules and refills, ensuring adherence to prescribed treatments and therapies.

Construction Clean up

Sherri Denninger

08.2013 - 05.2019

Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Worked well in a team setting, providing support and guidance.
Demonstrated respect, friendliness and willingness to help wherever needed.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Passionate about learning and committed to continual improvement.
Worked flexible hours across night, weekend, and holiday shifts.
Managed time efficiently in order to complete all tasks within deadlines.
Organized and detail-oriented with a strong work ethic.
Paid attention to detail while completing assignments.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Strengthened communication skills through regular interactions with others.
Proved successful working within tight deadlines and a fast-paced environment.

Housekeeping Room Attendant

Bally's Park Place Casino

06.2008 - 05.2013

Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
Used chemicals by following safety protocols and procedures to avoid burns and injuries.
Promoted a safe work environment by adhering to health and safety regulations while performing duties.
Engaged with guests on room requirements and amenities to promote overall satisfaction.
Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Provided exceptional customer service when interacting with guests during their stay, creating a positive impression of the hotel''s commitment towards excellence.
Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
Contributed to positive guest experiences with meticulous attention to detail in all aspects of room cleaning and presentation.
Maintained a professional demeanor and appearance, following hotel policies regarding uniform and grooming standards.
Disposed of trash and recyclables each day to avoid waste buildup.
Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
Improved room turnaround times by efficiently managing daily tasks and prioritizing room assignments.

Banquet Captain

Venturas Italian Restaurant & Bar

10.2002 - 03.2010

Ensured timely preparation of function spaces according to client specifications, providing them a hassle-free experience on their special day.
Maintained clear communication channels between all departments involved in banquets, contributing to successful event outcomes.
Evaluated employee performance routinely through constructive feedback which contributed towards professional growth and development.
Handled client inquiries promptly and professionally, fostering excellent rapport and driving repeat business.
Maintained accurate records of event details, client communications, and financial transactions to ensure seamless organization and execution.
Ensured compliance with safety regulations, maintaining a safe working environment for both staff and guests.
Enhanced guest satisfaction by overseeing banquet operations and ensuring smooth execution of events.
Managed staff scheduling, resulting in reduced labor costs and improved team efficiency.
Oversaw timeliness and quality of food delivery at high-volume events.
Collaborated with culinary teams to design customized menus, meeting the specific needs of clients and guests.
Resolved customer complaints effectively, turning potentially negative experiences into opportunities for improvement.
Promoted team collaboration among banquet staff members through effective leadership practices that fostered a supportive work environment.
Supervised and mentored kitchen and serving staff.
Developed creative solutions for unforeseen issues during events, minimizing disruptions while maximizing guest satisfaction.
Improved overall service quality by conducting regular staff training sessions and performance evaluations.

Restaurant Manager

Venturas Italian Restaurant & Bar

10.2002 - 03.2010

Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
Carefully interviewed, selected, trained, and supervised staff.
Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
Reconciled cash and credit card transactions to maintain accurate records.
Correctly calculated inventory and ordered appropriate supplies.
Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
Tracked daily sales transactions and invoices for accurate and updated financial reporting.
Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
Promoted a positive work environment with proactive conflict resolution strategies and team-building activities.
Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
Oversaw inventory management processes to minimize waste and maintain optimal stock levels for seamless operation.
Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
Improved overall customer satisfaction by implementing new service standards and staff training programs.
Fostered an inclusive atmosphere with open communication channels for all employees to voice concerns or suggestions freely.
Assisted in development and implementation of new menus to offer variety and options to customers.
Developed, implemented, and managed business plans to promote profitable food and beverage sales.
Coordinated catering services for private events, delivering memorable experiences while maximizing profits.
Upgraded restaurant's interior, creating more inviting ambiance that attracted wider clientele.

Server/Hostess

Applebee's Bar And Grill

10.2002 - 05.2007

Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Cultivated warm relationships with regular customers.
Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Maintained a clean and orderly dining area for an enjoyable guest experience.
Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Bussed and reset tables to keep dining room and work areas clean.
Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Assisted in training new hires, providing guidance on restaurant standards and best practices.
Resolved customer complaints promptly and professionally to maintain positive reputation.

Work Preference

Job Search Status

Desired Job Title

Work Type

Location Preference

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Important To Me

Summary

Overview

Work History

Caretaker

Construction Clean up

Housekeeping Room Attendant

Banquet Captain

Restaurant Manager

Server/Hostess

Education

Art

Art

Skills

Timeline

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