Summary
Overview
Work History
Education
Skills
Timeline
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Dawn Baker

Woodbury,NJ

Summary

Professional with experience in customer interaction and service, skilled in responding to guest inquiries and fulfilling their needs. Demonstrated ability to balance financial transactions accurately and maintain cleanliness standards in prior roles. Possesses organizational skills that facilitate effective product management in a fast-paced environment. Background includes knowledge in compliance with regulatory standards, enhancing operational efficiency.

Overview

12
12
years of professional experience

Work History

Bartender

The Sapphire Grand
Deptford, NJ
11.2021 - Current
  • Stayed up-to-date on latest mixology trends, bar equipment and sanitation standards.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Prepared mixed drinks by applying advanced mixology knowledge.
  • Provided positive and knowledgeable responses to guest questions and desires.
  • Balanced daily registers and generated sales reports for management.

Bartender

Scotland Run Golf Club
Williamstown, NJ
09.2016 - 08.2020
  • Freed up management for more important business by personally handling basic responses to employee and customer needs.
  • Drove operational efficiency, building customer rapport to foster loyalty and increase sales.
  • Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
  • Stayed up-to-date on latest mixology trends, bar equipment and sanitation standards.

Owner/Operator

Dirty Deeds Cleaning Service
Santa Rosa Beach, FL
02.2013 - 06.2016
  • Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
  • Managed client laundry with proper care and attention to needs of different linens and articles of clothing.
  • Delegated daily tasks to employees to manage resources and meet deadlines.
  • Managed team of employees, daily progress reports and overall project planning.
  • Oversaw daily operations of the business and provided guidance when needed.
  • Managed inventory levels to meet customer demand while minimizing costs.

Education

Bachelor of Arts - English Literature

Tulane University
New Orleans, LA
06-2000

Skills

  • Outgoing personality
  • Organizational ability
  • Courteous
  • Suggestive selling
  • Anticipating guests' needs
  • Cash and credit transactions
  • Inventory management
  • Team collaboration

Timeline

Bartender

The Sapphire Grand
11.2021 - Current

Bartender

Scotland Run Golf Club
09.2016 - 08.2020

Owner/Operator

Dirty Deeds Cleaning Service
02.2013 - 06.2016

Bachelor of Arts - English Literature

Tulane University

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