Dawn Barnard
Oklahoma City
Overview
14
14
years of professional experience
Work History
Inside Sales Manager
Mayco Inc.
09.2011 - 12.2025
- Managed daily office operations, including entering purchase orders, preparing invoices, and ensuring accurate system records.
- Provided detailed pricing quotes and responded to customer pricing requests via phone, email, and in person.
- Coordinated shipping and logistics through multiple carriers (UPS, FedEx, and freight lines), ensuring timely and accurate deliveries.
- Supervised and supported office staff by assisting with pricing, invoicing, paperwork, and shipment-related questions.
- Reviewed daily and morning paperwork to verify correct invoicing and promptly resolved discrepancies.
- Handled customer communications, including phone calls and emails, and resolved billing and accounting issues.
- Collaborated with the warehouse manager to ensure accurate order fulfillment and on-time shipments.
- Assisted walk-in customers with order placement and fulfillment.
- Authorized returns and provided customers with material test reports as needed.
- Identified opportunities to suggest additional sales and improve customer satisfaction.
Education
Business And Insurance
Oklahoma City Community College
Oklahoma City, OKHigh School Diploma -
Moore High School
Moore, Oklahoma05-1980
Skills
- Proficient in Microsoft Word and Outlook, with experience using Peachtree accounting software
- Accurate data entry skills, including 40 WPM typing speed and 10-key proficiency
- Strong office management and leadership skills with the ability to prioritize tasks and meet deadlines
- Excellent time management and organizational abilities in fast-paced environments
- Proven customer service and sales experience, building and maintaining positive client relationships
- Experience leading sales teams, including staff training, coaching, and performance support
- Skilled in account management and maintaining accurate customer and financial records
- Knowledgeable in accounts payable processes and basic accounting functions
- Industry experience with oilfield parts, pricing, and inventory coordination
- Experienced in handling multi-line phone systems and managing high call volumes
- Proficient in general office operations, including printing, faxing, and document management
Timeline
Inside Sales Manager
Mayco Inc.
09.2011 - 12.2025
Business And Insurance
Oklahoma City Community College
High School Diploma -
Moore High School