Results-driven professional with extensive experience in managing daily operations and logistics. Proven ability to communicate effectively and solve problems, leading to substantial cost savings and enhanced team performance. Results-driven General Manager with over 25 years of experience in operations and human resources management. Proven track record in developing effective strategies that enhance productivity and drive financial performance. Dedicated to fostering a positive workplace culture and delivering exceptional customer service.
Overview
29
29
years of professional experience
Work History
General Manager
Southwest Distributors, Inc.
Summit, MS
07.1997 - Current
Oversee daily operations to ensure efficient distribution and logistics processes.
Managed staff recruitment, training, and performance to maintain high standards.
Coordinated interdepartmental communication to enhance operational efficiency.
Resolved customer complaints swiftly while upholding quality service delivery standards.
Tracked monthly sales and generated reports for strategic business development planning.
Monitored financial performance, identifying opportunities for cost savings and revenue growth.
Conducted regular meetings with senior management to assess progress against objectives.
Managed employee relations to foster a positive workplace culture.
Streamlined onboarding processes for new hires to ensure smooth integration.
Maintained employee records in accordance with company policy and applicable legal requirements.
Identified, screened and interviewed potential employees.
Reviewed job descriptions regularly to ensure accuracy of duties assigned to each position.
Coordinated various benefits programs such as medical insurance, retirement plans and vacation policies.
Handled employee discipline and termination to address policy infractions.
Assisted in employee recruitment, hiring and interview processes.
Scheduled random drug testing for employees to diminish regularity risks.
Oversaw maintenance of warehouse equipment and tools.
Managed daily operations of warehouse activities and inventory control.
Biomedical Engineering Technician II at Southwest Region of Houston- Memorial Hermann Sugarland and Southwest HospitalBiomedical Engineering Technician II at Southwest Region of Houston- Memorial Hermann Sugarland and Southwest Hospital