Summary
Overview
Work History
Education
Skills
References
Continued Education
Timeline
Generic

Dawn Barton

Battle Ground

Summary

Experienced Operations Coordinator with a background in GIS data management, land use planning, regulatory compliance, and real estate analysis. Skilled in managing geospatial data, interpreting legal descriptions and zoning regulations, and analyzing property boundaries for land development projects. Effective communicator with a strong ability to facilitate collaboration between public and private sectors through stakeholder communication, training, and problem-solving. Proficient in technical troubleshooting, property valuation, and boundary identification to support informed land decisions.

Overview

2026
2026
years of professional experience

Work History

Help Desk Technician Support Coordinator

Regional Multiple Listing Services


  • Utilized GIS tools to visualize land records, property boundaries, and zoning data for real estate professionals.
  • Managed GIS-based property searches and mapping, including coordinate plotting and multi-platform analysis (iOS, Android, web).
  • Assisted with property listings, publishing, and data entry, ensuring accuracy and compliance.
  • Delivered training on CMA overview, statistical data, GIS mapping, and industry documentation.
  • Maintained high service metrics, ensuring accuracy in support documentation and subscriber satisfaction.
  • Supported Sentrilock lockbox security and guided users through system access and troubleshooting.
  • Provided technical support for Oregon & Washington real estate professionals using the RMLSweb system.
  • Communicated effectively via phone, chat, and email to resolve subscriber issues promptly.

Remote Support Coordinator

Regional Multiple Listing Services (RMLS)
01.2018 - 11.2025
  • Provided remote technical support for Oregon & Washington real estate professionals using the RMLSweb system.
  • Assisted with property listings, publishing, and data entry, ensuring accuracy and compliance.
  • Delivered virtual training on CMA overview, statistical data, GIS mapping, and industry documentation.
  • Managed GIS-based property searches and mapping, including coordinate plotting and multi-platform analysis (iOS, Android, web).
  • Troubleshot and maintained Sentrilock lockbox security, guiding users through remote access procedures.
  • Communicated effectively via phone, chat, and email, ensuring prompt issue resolution and subscriber satisfaction.
  • Utilized remote desktop applications and help desk software to diagnose and resolve technical issues efficiently.
  • Maintained high service metrics, ensuring accuracy in support documentation and subscriber interactions.

Volunteer Coordinator

Open House Ministries
  • Data Management & Record-Keeping: Managed a database of 200+ volunteers, ensuring accuracy—similar to tracking land records and GIS data.
  • Event Coordination & Logistics: Organized large-scale community events, requiring strategic planning—comparable to coordinating land projects and stakeholder meetings.
  • Training & Education: Developed comprehensive training materials, ensuring volunteers understood their roles—similar to educating teams on land regulations and GIS tools.
  • Stakeholder Communication: Served as a liaison between volunteers and leadership, promoting transparency—akin to working with landowners, government agencies, and developers.
  • Problem-Solving & Adaptability: Addressed volunteer concerns promptly, ensuring engagement—similar to resolving land disputes and navigating zoning regulations.
  • Community Engagement & Partnerships: Built relationships with local organizations, fostering collaboration—valuable for land analysts working with municipalities and environmental groups.

Homeless Housing Solution Coordinator

Council For The Homeless
  • Support the agency’s mission, values, equity statement, strategic goals and policies through words and actions.
  • Create a trauma-informed environment for participants, colleagues, and partners while consistently maintaining healthy, and appropriate boundaries with participants.
  • Provide de-escalation intervention for participants in person and over the phone, participate in the CFTH safety committee.
  • Conduct housing assessments over the phone to clients unable to be served due to capacity and creates accurate assessment files and ensure participants fill out documents necessary to meet program requirements.
  • Provide support and assistance to the housing hotline as needed, through consistent communication with hotline supervisor. Respond to household and partner inquiries in a timely fashion while establishing and maintaining positive, productive relationships with colleagues, team, and partnering agencies.
  • Effectively support lobby guidelines and follow CFTH procedures and messaging while coordinating with program supervisors to complete orders and restock office supplies, communicate with vendors, and ensures cleanliness of office space, as needed.
  • Provide regular training and technical assistance to interns and/or volunteers.

Education

Associate of Arts - General Studies

Clark College
Vancouver, WA

Skills

  • Geospatial Data Analysis & GIS Mapping
  • Land Use Planning & Zoning Regulations
  • Property Valuation & Site Selection
  • Regulatory Compliance & Due Diligence
  • Boundary Identification & Legal Description Interpretation
  • Remote System Evaluation & Troubleshooting
  • Stakeholder Communication & Conflict Resolution
  • Data Management & Report Writing
  • Surveying & Property Inspection
  • Professional Networking & Real Estate Analysis

References

References available upon request

Continued Education

Willingness to learn: Insurance Verification & Authorization (Training & On-the-job knowledge)

Timeline

Remote Support Coordinator

Regional Multiple Listing Services (RMLS)
01.2018 - 11.2025

Help Desk Technician Support Coordinator

Regional Multiple Listing Services

Volunteer Coordinator

Open House Ministries

Homeless Housing Solution Coordinator

Council For The Homeless

Associate of Arts - General Studies

Clark College

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