Dawn Baughman
Brookville,PA
Summary
Proven track record in enhancing facility cleanliness and efficiency, notably at Miller Fabrication Solutions. Skilled in restroom care and forklift operation, demonstrating a blend of hard and soft skills with a focus on customer service. Achieved increased billing accuracy by overhauling invoice verification processes, showcasing a results-driven approach and a commitment to excellence.
Overview
27
27
years of professional experience
Work History
Utility Janitor
Miller Fabrication Solutions
08.2023 - 07.2024
- Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Maintained men's restrooms by cleaning, mopping and supplies.
- Maintained disposal of garbage, cardboard, wood, plastics and bindings to appropriate areas.
- Maintained a positive and professional demeanor while interacting with building occupants, promoting a respectful work environment.
Grounds Keeper/Janitor/Wares Proc/Assistant Mgr
Goodwill Industries
08.2019 - 07.2023
- Maintained clean and comfortable environments in commercial buildings by cleaning windows and dusting.
- Improved facility cleanliness by performing daily maintenance tasks, such as sweeping and mopping.
- Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
- Maintained a positive and professional demeanor while interacting with building occupants, promoting a respectful work environment.
- Maintained the grounds by mowing and trimming.
- Priced wares to be sent to the store.
- Overseen employees, register, opening and closing of the store, restocking wares and general overseeing the running of the store.
CNA Student
WRC In Home Solutions
05.2019 - 07.2019
- Maintained a clean and safe environment, reducing the risk of infection and falls.
- Improved patient comfort by providing compassionate and empathetic care.
- Developed strong communication skills through active listening and effective verbal interactions with patients and colleagues.
- Traveled to client's home.
Housekeeper
Super 8
09.2017 - 03.2019
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Disposed of trash and recyclables each day to avoid waste buildup.
CNA
Jefferson Manor Health Care
05.2015 - 03.2019
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
Secretary
Dr. Richard E. Johnson
02.2010 - 08.2011
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Entered data into system and updated customer contacts with information to keep records current.
- Maintained electronic filing systems and categorized documents.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
Secretary
J. Rice Maxillofacial Inc.
07.2006 - 06.2008
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
Billing
Clearfield Jefferson Head & Neck Surgical Associates
05.1997 - 12.2006
- Increased revenue by identifying and rectifying discrepancies in billing and pricing.
- Explained payment requirements, accepted payment methods and billing procedures.
- Improved billing accuracy by diligently reviewing and verifying invoice data.
- Verified insurance coverage, coordinating with insurers to ensure accurate billing information.
- Handled financial transactions efficiently, maintaining accurate records for billing purposes.
Education
High School Diploma -
Brockway Area High School
Brockway, PA06.1986
Skills
- Cleaning Expertise
- Restroom Care
- Customer service-focused
- Mopping Techniques
- Forklift Certification
- Recycling knowledge
Timeline
Utility Janitor
Miller Fabrication Solutions
08.2023 - 07.2024
Grounds Keeper/Janitor/Wares Proc/Assistant Mgr
Goodwill Industries
08.2019 - 07.2023
CNA Student
WRC In Home Solutions
05.2019 - 07.2019
Housekeeper
Super 8
09.2017 - 03.2019
CNA
Jefferson Manor Health Care
05.2015 - 03.2019
Secretary
Dr. Richard E. Johnson
02.2010 - 08.2011
Secretary
J. Rice Maxillofacial Inc.
07.2006 - 06.2008
Billing
Clearfield Jefferson Head & Neck Surgical Associates
05.1997 - 12.2006
High School Diploma -
Brockway Area High School
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