Dawn Benjamin
Detroit,MI
Summary
Resourceful professional eager to utilize analytical and problem-solving skills. Proficient in using software programs to develop efficient accurate processes and procedures with a keen eye for precision. Adaptive, smart and committed to accuracy.
Overview
16
16
years of professional experience
Work History
Safety Test Coordinator
Nissan North America, Inc.
07.2012 - Current
- Developed standard operating procedures for vehicle safety tests.
- Verified test results on data network.
- Trained other workers in testing software and procedures.
- Monitored test quality at all stages of test process.
- Updated quality control records and reports.
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
- Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
- Managed competing demands and professionally adapted to frequent change, delays and unexpected events.
- Maintained database and spreadsheets with accurate inventory and status.
- Tracked hours and expenses to keep project on task and within budgetary parameters.
- Created job files for each project and maintained current data in each file.
- Kept corporate and client information confidential, adhering to data safety measures.
- Established rapport and engaged with stakeholders to build lasting professional relationships.
- Responded to requests for information on materials to inquiring parties.
- Assisted with onboarding newly hired staff members and coached on task prioritization.
- Provided input and feedback on departmental initiatives, directives and strategies to contribute to project success.
- Monitored project progress, identified risks and took corrective action as needed.
- Maintained open communication by presenting regular updates on project status to customers.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
- Tracked project and team member performance closely to quickly intervene in mistakes or delays.
- Reported regularly to senior managers on project budget, progress and technical problems.
- Analyzed project performance data to identify areas of improvement.
- Sourced, vetted and managed vendors needed to accomplish project goals.
- Facilitated workshops to collect project requirements and user feedback.
- Designed and delivered training classes to diverse audience with varied skill levels.
- Supported technology design, testing and execution by providing research-based product and process knowledge.
- Assisted with deployment issues by clarifying user questions and identifying problems.
- Studied business functions and evaluated requirements to establish operational objectives.
- Identified system issues and recommended changes to close system holes.
- Held cross-disciplinary brainstorming sessions with technical leads from both IT, Test Lab and R&D engineering teams.
- Created long-term development plans to optimize performance within multi-project and multi-team environments.
- Drafted progress reports for senior leadership, outlining important performance metrics and outstanding individual contributors.
- Scheduled development timeframes, providing realistic and actionable frameworks for consistent development progress performance.
- Developed contract requirements in collaboration with Test Management Group and Finance to provide mutually beneficial development environments.
Investment Asscociate
Northern Trust Company
01.2008 - 04.2012
- Handled Client Directed financial transactions worth over $3,000,000+/-.
- Monitored market trends and news to identify emerging opportunities and potential risk.
- Tracked prices, yields and other trends to correctly interpret impacts on investment programs.
- Coordinated with financial advisors to develop long-term investment strategies.
- Cultivated client relationships through high levels of direct communication to maintain customer loyalty.
- Assessed and reported on performance attribution on monthly and quarterly bases to the Investment Managers.
- Created and maintained precise and accurate models, charts and reports.
- Assisted in preparation of presentations, data tables and other documents for investor meetings.
Education
No Degree - Business Administration
Baker College
Flint, MISkills
- Application Test Management
- Logistics Execution
- Software Manual Writing
- System Integration Testing
- Proficiency in Microsoft Office
- Efficiency Improvement
- Write Reports
- Legal Requirements Interpretation
- Business Requirements Documents (BRDs)
- User Acceptance Testing (UAT)
- Document Design
- Sprint Planning
Timeline
Safety Test Coordinator
Nissan North America, Inc.
07.2012 - Current
Investment Asscociate
Northern Trust Company
01.2008 - 04.2012
No Degree - Business Administration
Baker College