Dawn Bias

devaluated client eligibility for various benefit programs, ensuring compliance with regulations and policies.

• Conducted thorough case reviews to determine program qualifications and resolve discrepancies efficiently.
• Collaborated with interdisciplinary teams to streamline application processes and improve service delivery.
• Resolved discrepancies with client applications to verify eligibility.
• Assisted clients with accurate eligibility form, application and document completion.
• Followed guidelines when reviewing applicant data to determine eligibility for economic assistance.
• Managed approximately 30 incoming calls, email and faxes per day.

• Assistant to Provide general project thought coordinated of travel while also, obtaining quotations, placing orders and coordination of their timely dispatch to clients.
• Answer phone calls/email.
• Documenting and organizer and prioritize duties.
• Enhanced guest loyalty by providing personalized assistance throughout the reservation process.
• Enhanced customer satisfaction by providing efficient and knowledgeable assistance in product selection and locating items.
• Managed approximately 20 incoming calls, emails and faxes per day from customers.'

• Set educational standards and goals, and help establish policies, procedures, and ensure implementation.
• Collaborated with parents to create individualized support plans for each child's growth.
• Teach classes and provide direct care to children.
• Mentored new teachers, providing guidance on classroom management and curriculum delivery.
• Evaluated student progress regularly, adjusting instructional strategies to meet developmental milestones.
• Sanitized toys and play equipment each day to maintain safety and cleanliness.

• Maintain daily open communication with parents.
• Keep accident reports.
• Report any suspected abuse to supervisor.
• Arrange classroom environment in accordance to program goals and philosophy.
• Maintain a safe and healthy environment.
• Attend in-service and staff meetings.
• Developed and implemented engaging lesson plans tailored to diverse learning styles.
• Fostered a nurturing environment that promoted emotional and social development in children.

• Provide input for bi-annual assessment of children's development.
• Maintain daily open communication with parents.
• Develop and maintain a filing system.
• Customer Service.
• Maintain a safe and healthy environment.
• Ensure all state and local licensing regulations were met.
• Assist in the preparation of regularly scheduled reports.
• Answer phone cells/ Emails.

• Trained and mentored staff on sales techniques, product knowledge, and company policies to enhance team performance.
• Supervised daily store operations to ensure high standards of customer service and merchandise presentation.
• Coordinated promotional events and marketing initiatives to drive foot traffic and boost store sales.
• Resolved customer complaints promptly, fostering a positive shopping experience and loyalty among clientele.
• Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.