Summary
Overview
Work History
Education
Skills
Middleinitial
Timeline
Teacher

DAWN BISHOP

Coolidge,Arizona

Summary

  • Curriculum Implementation
  • Classroom Instruction
  • Small Group Instruction
  • Student Engagement
  • Child Developmentq
  • Lesson Planning
  • Blackboard Software
  • Performance Assessments
  • ADL support
  • Patient Management
  • Care Delivery
  • Indirect Patient Care
  • Progress Documentation
  • Chronic Disease Management
  • Product Testing
  • Good Manufacturing Practices
  • Equipment Troubleshooting
  • Quality Control
  • Precision Assembly
  • Equipment Operation
  • Adaptive Problem Solving
  • Time Management
  • Statistical Process Control
  • Supplier Relations
  • Production scheduling
  • Conflict resolution
  • Critical thinking
  • Process optimization
  • Time management
  • Safety protocols
  • Electrical knowledge
  • Hand tools proficiency
  • Measurement tools
  • Food inspection
  • Food Delivery
  • Table resetting
  • Guest Engagement
  • Food Running
  • Beverage Preparation
  • Supply Restocking
  • Basic nursing care
  • Specimen Collection
  • Information Protection
  • Patient Education
  • Restocking supplies
  • Infection prevention
  • Vital signs monitoring
  • Clinical assessment
  • Individual Counseling
  • Individual Therapy
  • Family Counseling
  • Goal Setting
  • Intervention Planning
  • Behavior Modification
  • Substance Abuse Education
  • Group Facilitation
  • Psychoeducation Delivery
  • Client Confidentiality
  • Program Evaluation

Overview

5
5
years of professional experience

Work History

Teacher

Rockwood Preparatory Academy
02.2024 - Current
  • Communicated with parents on students' academic progress, behavior and challenges to learning
  • Planned lessons to meet learning needs of groups and individuals
  • Documented student progress and attendance records using established methods
  • Kept organized academic records and reports for progress tracking
  • Implemented crisis and behavioral interventions to manage complex cases
  • Aligned student learning objectives and lesson plans with state and district curriculum requirements
  • Conducted standardized assessments to evaluate student progress
  • Provided varied instruction styles for diverse learning modalities
  • Evaluated student work to identify learning gaps, monitor effort and give written feedback
  • Taught classes to students at varying levels of attainment
  • Prepared students for standardized tests by reviewing key content areas and test-taking strategies
  • Developed lesson plans to engage students and encourage active learning.

Delivery Driver

Amazon
11.2023 - 01.2024
  • Interacted with members of the public politely and professionally
  • Secured loads in the vehicle, distributing weight safely
  • Met deadlines while working autonomously in a fast-paced environment
  • Inspected the vehicle pre- and post-trip to identify maintenance and repair needs
  • Delivered the highest level of service to satisfy and retain customers
  • Adhered to delivery instructions to properly collect and deliver products
  • Lifted boxes weighing up to 50lbs repeatedly throughout shifts
  • Collected and recorded customer payments with accuracy
  • Loaded packages safely to minimize damage or reduce injury
  • Cleaned and maintained the delivery vehicle to meet professional standards
  • Used a handheld device to scan orders, obtain route information, and navigate
  • Coordinated suitable routes to meet schedule demands
  • Followed scanning, tracking, and documentation procedures to avoid errors
  • Kept the clean and organized vehicle interior to maintain a professional appearance during interactions with customers
  • Loaded and unloaded delivery vehicles with various products
  • Maintained accurate records of all deliveries, including times, locations, and any additional notes
  • Organized and prepared shipment paperwork for efficient processing at each stop.

Mental Health Technician

Intensive Treatment Systems
03.2023 - 10.2023
  • Protected patients by maintaining patient safety during and between scheduled activities
  • Followed the treatment plan for best results when using verbal and physical behavior management interventions
  • Enhanced medication administration compliance by monitoring behaviors and using customized and caring approaches
  • Supported admission and discharge processes by completing necessary paperwork, orienting new patients to the unit, and ensuring a smooth transition back into the community upon discharge
  • Intervened in crisis situations as a constant and reliable presence for stability
  • Documented patient progress in medical records according to established procedures and guidelines
  • Participated in group therapy sessions and facilitated therapeutic activities for patients
  • Responded effectively to emergency situations involving potentially aggressive or self-harming behaviors by using nonviolent crisis intervention techniques
  • Attended regular staff meetings, trainings, and workshops to stay current on best practices within the field of mental health care
  • Assisted in developing coping skills and relapse prevention strategies for patients during their recovery process
  • Identified goals and implemented strategies to reinforce desired behaviors by working collaboratively with family and treatment team members
  • Conducted safety checks on patient rooms and common areas regularly throughout the day
  • Maintained patient confidentiality at all times by adhering to HIPAA regulations and facility policies
  • Assisted patients with daily living activities, such as bathing, dressing, and eating
  • Escorted patients to appointments, recreational activities, or other off-unit events as needed
  • Monitored patients' behaviors and reported any significant changes to the healthcare team
  • Assisted with activities of daily living to improve patient quality of life
  • Assisted nursing staff with chart updates, scheduling, and administrative support.

Lead Patient Advocate

Gila River HealthCare
04.2021 - 02.2022
  • Advised patients on available services and community resources, based on current information
  • Communicated with physicians and medical providers to clarify and facilitate clinical requests
  • Participated in department meetings to discuss process improvements and share best practices
  • Maintained patient confidentiality by adhering to HIPAA guidelines during all interactions
  • Monitored waiting areas for cleanliness and addressed any issues promptly
  • Applied appropriate diagnosis and procedure codes using 3-M coding software and book
  • Assisted patients with completing necessary paperwork before their appointments began
  • Verified insurance eligibility, referral authorization, and financial education
  • Referred appropriate cases to financial counseling for follow-up and consultation
  • Greeted patients and visitors in a professional, friendly manner upon arrival
  • Scheduled appointments for patients based on provider availability and patient preferences
  • Collected insurance information and scanned identification cards for accurate billing purposes
  • Coordinated with clinical staff to ensure timely check-in of patients for appointments
  • Verified patient demographic information and updated it in electronic health records
  • Contributed ideas and actions to continuously improve patient access-related processes.

Direct Support Professional

State of Arizona
02.2020 - 02.2021
  • Delivered active treatment services as outlined in personal care plans
  • Worked cooperatively with client families, co-workers, and supervisors to support the client
  • Cleaned the home, completed laundry, and helped with daily routine housekeeping tasks
  • Participated in training, staff meetings, and other professional development activities
  • Followed approved behavior plans and intervention strategies to support client progress towards goals
  • Supported client social desires, learning needs, and environmental requirements to enable full healthcare compliance
  • Helped clients to gain independence and quality of life through company services
  • Assisted clients in learning and developed new skills
  • Observed regulations to protect client safety and promote wellness
  • Offered encouragement, coaching, and emotional support to help clients achieve established goals
  • Collaborated with interdisciplinary teams consisting of therapists, social workers, case managers, and healthcare professionals to coordinate comprehensive supports for clients
  • Completed detailed documentation regarding daily progress notes, incident reports, medical administration records (MAR), and other relevant forms as required by regulatory agencies
  • Transported individuals to appointments, community outings, and recreational activities
  • Provided emotional support and companionship to individuals facing challenges related to their disabilities or personal circumstances.

Education

Bachelor Of Psych - Psych

Southern New Hampshire University
Manchester, NH

High School -

Florence High School Music
Florence, AZ

Skills

  • Classroom Management
  • Critical Thinking
  • Lesson Planning
  • Motivating students
  • Clinical Skills Training
  • Strong Clinical Skills

Middleinitial

D

Timeline

Teacher

Rockwood Preparatory Academy
02.2024 - Current

Delivery Driver

Amazon
11.2023 - 01.2024

Mental Health Technician

Intensive Treatment Systems
03.2023 - 10.2023

Lead Patient Advocate

Gila River HealthCare
04.2021 - 02.2022

Direct Support Professional

State of Arizona
02.2020 - 02.2021

Bachelor Of Psych - Psych

Southern New Hampshire University

High School -

Florence High School Music

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