Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dawn Brackney

Winter Park,FL

Summary

Motivated professional with proven ability to tackle new challenges. Demonstrates strong work ethic and adaptability, excelling in unsupervised roles. Expertise in healthcare management includes strategic planning, regulatory compliance, and patient care coordination. Recognized for high productivity and effective team leadership in fast-paced environments.

Overview

15
15
years of professional experience

Work History

Care Manager

CDAC
Pensacola, FL
06.2023 - 07.2025
  • Coordinated with other health care providers, such as physicians and psychiatrists, to develop comprehensive treatment plans.
  • Evaluated potential living arrangements for clients including independent living facilities or supervised residential settings.
  • Delivered case management services that ensured high-quality care delivery.
  • Provided crisis intervention services as needed, ensuring client safety and access to appropriate resources.
  • Collaborated with community resources to facilitate referrals and access to additional services for clients.

Medical Office Associate

Ascension Sacred Heart/Summit Dermatology
Pensacola, FL
02.2022 - 10.2023
  • Managed correspondence and phone calls to enhance office team efficiency.
  • Ensured accuracy of patient data within EMR system for optimal record-keeping.
  • Processed referrals from primary care physicians to specialists, facilitating timely patient treatment.
  • Provided customer service support to resolve inquiries regarding clinic services.
  • Tracked documentation to maintain compliance with administrative standards.

Adult Education Instructor

Pensacola State College
Navarre, FL
10.2021 - 10.2023
  • Developed lesson plans tailored to class needs, enhancing student engagement and learning outcomes.
  • Coached and mentored students to improve writing proficiency and reading comprehension skills.
  • Enrolled students in courses via Canvas LMS to facilitate access to educational resources.
  • Assisted with importing course content into students' Canvas accounts for streamlined learning.

Registrar/Learning Management System Administrator

Spectrum.Inc
Hurlburt Field, FL
10.2022 - 06.2023
  • Supported U.S. Air Force Special Operations Command and School through effective record management.
  • Maintained accurate student records, including class schedules, grades, and transcripts.
  • Facilitated communication among faculty, advisors, administrators, and students to enhance collaboration.
  • Created comprehensive documentation of academic schedules and performance records.

Administration Personnel/Education Counselor

Indtai-7th Special forces group
Duke Field, FL
12.2020 - 06.2021
  • (Security Clearance) Presented Military Soldiers with Information and resources to promote academics success.
  • Financial Aid Processing, Scheduling, Data management, Recruitment Services and Monthly Reporting.
  • Served as a student mentor and counselor when academic problems and personal adjustment issues arose.
  • Registered students in the GoArmyEd Portal, assisted students with requesting TA and course enrollment through GoArmyEd.
  • Updated student status, entered dates of courses the student will be taking, graduated classes in the Military Personnel Data System (MilPDS)

Wellness and Support Services Program Director

Bridgeway Center
Fort Walton Beach, FL
12.2019 - 12.2020
  • Developed operating and capital budgets in collaboration with finance while overseeing resource allocation.
  • Guided participants in evaluating career options aligned with personal strengths and academic goals.
  • Provided technical support to resolve issues while ensuring compliance with policies and procedures.
  • Directed staff training on technical aspects of programming activities.
  • Compiled reports on program outcomes for internal and external stakeholders.
  • Hired and developed staff members to collaboratively achieve program goals.

Veteran Treatment Coordinator

CDAC
Pensacola, FL
01.2016 - 06.2019
  • Coordinated appropriate treatment referrals for each veteran.
  • Facilitated and taught educational classes and groups.
  • Attended court proceedings, met with Court appointed staff to develop treatment plans to address the veterans current status in the program.

WFIS Case Manager

CDAC
Pensacola, FL
01.2011 - 01.2016
  • Developed appropriate care plans for at-risk individuals and high-risk families.
  • Initiated patient and family education and discharge planning at admission.
  • Assisted clients with career building opportunities, obtaining financial aid, Completing necessary documentation for government grants.

Education

Master of Science - Psychology

Troy State University
Fort Walton Beach, FL
12.2000

Skills

  • Therapeutic counseling techniques
  • Crisis intervention
  • Conflict resolution
  • Academic and education counseling
  • Financial aid processing
  • Program coordination
  • Grant compliance and documentation
  • Community collaboration

Timeline

Care Manager

CDAC
06.2023 - 07.2025

Registrar/Learning Management System Administrator

Spectrum.Inc
10.2022 - 06.2023

Medical Office Associate

Ascension Sacred Heart/Summit Dermatology
02.2022 - 10.2023

Adult Education Instructor

Pensacola State College
10.2021 - 10.2023

Administration Personnel/Education Counselor

Indtai-7th Special forces group
12.2020 - 06.2021

Wellness and Support Services Program Director

Bridgeway Center
12.2019 - 12.2020

Veteran Treatment Coordinator

CDAC
01.2016 - 06.2019

WFIS Case Manager

CDAC
01.2011 - 01.2016

Master of Science - Psychology

Troy State University

Similar Profiles

CREATE PROFILE