Dawn Briggs
Elizabeth City,NC
Summary
Seeking full-time employment where I can apply my education, hands-on experience, and strong interpersonal skills to perform meaningful work that brings joy to others. Dedicated to delivering excellent service, contributing to a positive team environment, and growing within a role that aligns with my passion for helping people.
Overview
19
19
years of professional experience
Work History
Food Service Worker
Sentara Albemarle Medical Ctr
Elizabeth City, NC
05.2023 - Current
- Assembled and delivered customized meal trays for 34 patients per shift, adhering to dietary restrictions and medical guidelines to support patient health.
- Prepared patient meal trays following therapeutic diet orders at medical center.
- Delivered meals to patient rooms with careful, courteous service.
- Verified tray accuracy against diet requests and special instructions.
Line Cook
Belcross Bake Shoppe
Camden, NC
06.2022 - 04.2023
- Prepared and cooked diverse menu items to order, ensuring high-quality meals like scratch-made biscuits and gravy. Conducted daily prep work, supporting timely service and efficient kitchen operations. Monitored inventory levels and communicated supply needs to management, preventing disruptions in service. Maintained a clean and organized workstation, adhering to food safety and sanitation standards.
- Prepared line items for Belcross Bake Shoppe bakery service and daily orders
- Cooked savory foods and breakfast items to match shoppe recipe standards
- Measured ingredients and assembled dishes for prompt kitchen service
Externship/Line Cook
Montero's Restaurant
Elizabeth City, NC
01.2021 - 06.2022
- Executed extensive prep work, including chopping, marinating, and portioning ingredients, to enhance daily service and catering operations. Followed detailed recipes and plating standards, ensuring consistent quality across all dishes served. Assisted in preparing food for large-scale catering events. Maintained clean and organized workstation, ensuring compliance with health and safety regulations.
- Prepared menu items at Montero's Restaurant using grill, sauté, and fry stations.
- Followed Montero's Restaurant recipes and portion standards for consistent dish preparation.
- Organized ingredient prep, slicing, and batching for daily kitchen service.
Senior Retail Associate
Academi
Moyock, NC
04.2016 - 08.2019
- Provided world-class customer service by using people skills to build quality relationships with customers, prioritized customer requests, recommended alternate options to customers, and communicated sales within the store. Created and managed new floor plans for seasonal product roll-out, showcasing new products effectively. Managed supplies and stock inventory; updated records to reflect proper product counts and received deliveries. Assisted in the setup of the cash drawer for opening and closing of business, ensured minimum of $800 petty cash was in the drawer at all times. Assisted in the management of the daily cash flow ensured proper breakdown of each denomination; deposited and withdrew cash from the bank, averaging $500 per deposit. Managed store operations and trained new employees in customer service, cash balancing, opening/closing procedures, inventory control, and scheduling. Tracked inventory stocks and submitted requests for replenishment when levels dropped at over 5 store locations.
- Assisted customers across Academi retail floor with product selection and service needs
- Processed sales transactions using point-of-sale systems and cash handling procedures
- Restocked merchandise and maintained organized inventory throughout selling areas and stockrooms
Sales Associate
Nexcom
Chesapeake, VA
01.2014 - 04.2016
- Operated point of sale systems to ensure accurate and efficient transaction processing, enhancing customer experience. Delivered exceptional customer service by assisting shoppers, answering inquiries, and promptly resolving issues, contributing to customer satisfaction. Restocked merchandise and organized displays to create an inviting shopping environment. Performed routine cleaning and upkeep to ensure a safe and welcoming environment.
- Assisted Nexcom customers with product selection and purchase questions
- Demonstrated Nexcom merchandise features, pricing, and promotions on sales floor
- Processed sales transactions through Nexcom point-of-sale system
Retail Associate
Kmart
Chesapeake, VA
01.2008 - 01.2014
- Processed transactions using point of sale systems, ensuring accuracy and efficiency. Led team of 3-4 in layaway department, overseeing tagging, storage, and organization of merchandise to enhance customer experience. Managed daily cash office responsibilities, including counting and reconciling register bags across multiple tills. Provided support at the customer service desk, processing returns, exchanges, and resolving customer inquiries and complaints. Maintained a clean, organized, and customer-friendly retail environment while supporting store operations.
- Assisted Kmart customers with product locations, questions, and checkout support.
- Replenished Kmart shelves, racks, and displays with new merchandise.
- Processed sales transactions using Kmart register and point-of-sale systems.
Education
Bachelor's Degree - Food Service Management
ECPI
Norfolk, VAAssociate's Degree - Applied Science
Culinary Institute of Virginia
Norfolk, VAHigh School Equivalency Diploma - General High School Curriculum
Chesapeake adult education
VASkills
- Meal tray assembly
- Diet order processing
- Dietary compliance
- Food safety standards
- Food safety sanitation
- Portion control
- Patient intake
- Patient care
- Patient relations
- Food allergy awareness
- Customer service
- Attention to detail
- Team communication
- Sanitation compliance
- Point of sale operation
- Inventory management
- Communication skills
Timeline
Food Service Worker
Sentara Albemarle Medical Ctr
05.2023 - Current
Line Cook
Belcross Bake Shoppe
06.2022 - 04.2023
Externship/Line Cook
Montero's Restaurant
01.2021 - 06.2022
Senior Retail Associate
Academi
04.2016 - 08.2019
Sales Associate
Nexcom
01.2014 - 04.2016
Retail Associate
Kmart
01.2008 - 01.2014
Bachelor's Degree - Food Service Management
ECPI
Associate's Degree - Applied Science
Culinary Institute of Virginia
High School Equivalency Diploma - General High School Curriculum
Chesapeake adult education