Summary
Overview
Work History
Education
Skills
Timeline
Dawn Brooks

Dawn Brooks

Management
Saukville,WI

Summary

Tenacious manager with strategic and analytical approach to solving problems and accomplishing predetermined objectives. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Extremely organized self motivated candidate with the ability to manage multiple priorities with a willingness to take on added responsibilities to meet team goals.

Overview

34
34
years of professional experience

Work History

Manager of Business Development and Sales

Purpora Engineering - Stenstrom
01.2014 - Current
  • Developed and implemented successful sales strategies in United States and internationally to drive growth, exceed revenue targets and increase profitability.
  • Developed deep understanding of customer needs, priorities and objectives to deliver outstanding customer satisfaction.
  • Created industry wide training program that enhanced product knowledge, branding, and consumer loyalty.
  • Communicated product quality and market comparisons by creating sales presentations and strong trade show presence.
  • Maintained financial controls, inventory management, and developed new products to boost profits.

Business Manager

First Immanuel Lutheran Church And School
12.1999 - 04.2013
  • Communicated with membership, staff, and vendors positively with particular attention to problem resolution.
  • Managed and Reported all finances for large school and Church.
  • Reduced financial inconsistencies, improved billing and purchasing procedures.
  • Supported business management and IT projects by monitoring risks, issues and action items.
  • Oversaw and improved coordination of daily operations including reporting, correspondence management, schedule coordination and recordkeeping.
  • Anticipated financial impact from operational issues and worked with leadership to develop solutions.
  • Trained and managed employees on proper protocols and customer service standards.

General Manager Administration

Advance Chemical Company
05.1989 - 04.1999
  • Monitored finances, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Maximized efficiency by implementing new practices, and technology systems.
  • Collaborated with cross-functional teams to develop innovative solutions.
  • Managed budget implementations, employee evaluations, and contract details.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.

Education

BBA - Economics

University of Wisconsin - Eau Claire, Eau Claire, WI
12.1987

Skills

  • Goal Attainment
  • Sales Records and Quota Management
  • Customer Engagement and Needs Strategies
  • International Business Sales
  • Strategic Networking
  • Profitability Assessments
  • Shipping, Receiving, Inventory Oversight
  • Product and Service Development

Timeline

Manager of Business Development and Sales - Purpora Engineering - Stenstrom
01.2014 - Current
Business Manager - First Immanuel Lutheran Church And School
12.1999 - 04.2013
General Manager Administration - Advance Chemical Company
05.1989 - 04.1999
University of Wisconsin - Eau Claire - BBA, Economics

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Dawn BrooksManagement