Dawn Butler
Powhatan,Virginia
Summary
Proven to enhance sales efficiency, provide exceptional customer service to clients, organized events for 1000+ participants, public speaker, organized charity events raising over $100K, and sold over $10 Million in products. Arranged and executed meetings with VP of HGTV and VP of Neiman Marcus, collaboration with celebrities, secured major magazine coverage, performed press releases with Q & A, starred in news interviews, wrote & published a book, & launched a company. My adeptness in learning customers needs to improve operations while fostering team collaboration led to a significant improvement in customer sales. Adept at managing numerous projects, I excel in fast-paced environments, consistently delivering top-notch administrative support. Organized and dedicated employee with proven track record of providing exceptional customer service, while Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Sales Associate
Mulberry Layne
08.2023 - Current
- Provided administrative services, including product inventory & placement, generate sales, merchandising, ordering, & customer follow-up.
- Liaised between clients and vendors and maintained effective lines of communication.
- Maintained clean reception area to promote positive, professional environment for all stakeholders, including internal and external clients.
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
- Designed insightful and attractive merchandising presentations.
- Opened the store daily, and performed all duties, cash register, new inventory placement, assisting and greeting clients, & closing of store.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
- Managed calendars to strategically coordinate meetings, appointments and events.
- Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
- Maintained office supplies inventory by checking stock and ordering new supplies as needed.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
- Assisted with event planning, including associated travel and logistical arrangements.
- Received and routed business correspondence to correct departments and staff members.
- Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
- Answered questions and addressed, resolved or escalated issues to management personnel to satisfy customers.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
- Kept reception area clean and neat to give visitors positive first impression.
Sales Associate
Elite Windows
04.2021 - 07.2023
- Arranged client meetings and performed sales presentations to homeowners & builders in the Richmond Area
- Maintained and Projected Sales Funnel, Performed All Duties for an outside Sales Executive, Increased Revenue, whilte providing excellent customer service
- Coordinated numerous trade shows and Executed Booth Displays and Operated the Booth for entire event
- Coached new employees on administrative procedures, company policies and performance standards.
- Composed internal memos and external correspondence for senior management and reviewed all documentation to eliminate errors.
- Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes..
- Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
- Welcomed office visitors warmly and alerted staff to arrivals of scheduled appointments.
- Scheduled office meetings and client appointments for team of 5 professional Sales and Engineering Representatives in Window & Construction Industry
- Drafted professional memos, letters and marketing copy to support business growth.
- Performed general office duties, including answering multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Generated reports and typed letters in Windows and prepared presentationsfor maximum impact and results.
- Organized weekly staff meetings and logged minutes for corporate records.
- Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
- Supported logistics for programs, meetings and events, including room reservations, agenda preparation and calendar maintenance.
- Arranged rapid equipment repair and maintenance with vendors.
- Monitored premises, screened visitors, updated logs and issued passes to maintain security.
- Processed invoices and expenses reports.
- Prepared meeting minutes and edited subcontractor proposals, project punch list, transmittals and memorandums for organizational support.
- Executed meetings with clients, vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
- Coordinated travel arrangements, including booking airfare & hotel accomadations.
- Executed record filing system to improve document organization and management.
- Monitored numerous work calendars and scheduled appointments, meetings and travel.
Physical Education Teacher
Powhatan County Public Schools
08.2004 - 04.2022
- Managed classroom behavior to maintain safe and orderly learning environments during physical activities. Average classroom size is 50+ students.
- Produced engaging lesson plans and activities to help students master learning objectives.
- Educated on health and wellness education to help students develop holistic understanding and incorporate in everyday life.
- Organized annual field days for 1000+ participants, coordinated 40 events during the day, meals, special guests, equipments, vendors, t-shirts, press, and schedule for volunteers to lead all events and sports tournaments, promoting physical activity and healthy competition among students.
- Organized yearly Blood Drives
- Organized and performed all duties for Jump Rope for Heart- (17 years) schedules for 900 students, fund raising, coordinated gifts, guest speakers, press releases, volunteer schedules, and promotion of entire event.
- Director for the building of the school track- coordinated all vendors, acquiring $100K in donations-keeping below the budget of $20K
- Implemented differentiated instruction techniques, ensuring all students were challenged according to their abilities and needs.
- Collaborated with colleagues to develop cross-curricular lessons that incorporated physical education concepts into other subject areas.
- Organized numerous field trips involving 400+ participants to the Richmond Ballet & National Zoo in Washington DC. Coordinated all travel arrangements, documents, and special services to participants with special needs.
- Established a positive rapport with parents, conducting regular communication to keep them informed about their child''s progress and achievements in physical education classes.
- Encouraged students to set and achieve fitness goals to develop sense of accomplishment.
- Served as Head coach for Jr High Cheerleading Squad for 5 years-organized practice & game schedules, coordinated and ran concession stand, and other coaching responsibilities.
- Mentored new teachers in the implementation of effective classroom management strategies, fostering positive learning environments.
- Complied with state and federal standards for physical fitness benchmarks and exercise programs.
- Created a safe and inclusive classroom environment by establishing clear expectations for behavior and respect among students.
- Partnered with local community organizations, 4-H, & Radio Disney to provide additional resources and opportunities for student engagement in physical activities outside of the school setting.
- Utilized knowledge of biology, anatomy, and kinesiology to design safe and effective exercises.
- Provided a home for a homeless child for 6 months
Education
Associate of Science - Exercise Science
Virginia Polytechnic Institute State University
Blacksburg, VA05.1995
Skills
- Scheduling and calendar management
- Filing and data archiving
- Travel planning
- Program files maintenance
- Presentation design
- Office administration
- Database administration
- Executive presentations
- Business administration
Certification
- Published OOH AAH COOKING Cookbook
Additional Information
Proficient in Microsoft Office 365, Word, Excel, PowerPoint, Adobe Acrobat, Teams, Salesforce, Oracle, Lightening
Timeline
Sales Associate
Mulberry Layne
08.2023 - Current
Sales Associate
Elite Windows
04.2021 - 07.2023
Physical Education Teacher
Powhatan County Public Schools
08.2004 - 04.2022
Associate of Science - Exercise Science
Virginia Polytechnic Institute State University