Dawn Campbell

Provide individual and group counseling to students facing academic, social, or educational challenges. Develop and implement intervention plans to support students' needs. Organize and conduct workshops and collaborate with teachers, parents, and the community to support students' development.

• Analyzed student academic records to assess educational and career goals.
• Planned and promoted career planning presentations, work experience programs and career workshops.
• Identified and addressed concerns of incoming students and parents.
• Supported students transitioning between grade levels by working with teachers to develop effective transition plans aimed at minimizing potential challenges during adjustment periods. Additionally, managed several calls, emails, and faxes per day.
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• Chairman of the Supervisory Committee
• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
• Responded to customer requests for products, services, and company information.

Provide individual and group counseling to students facing academic, social, or educational challenges. Develop and implement intervention plans to support students' needs. Organize and conduct workshops and collaborate with teachers, parents, and the community to support students' development.