Dawn Cardenas
Management, driver
Salt Lake City,UT
Summary
Diligently coordinates all warehouse activities to keep products moving quickly and meet continuous shipping demands. Highly organized leader with good program management and team-building abilities focused on maximizing efficiency and performance. Proven track record of enforcing best practices in fast-paced environments.
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Motivational Supervisor with 20 years of experience monitoring, coordinating and allocating employee efforts to achieve organizational goals. Proven track record with continuous improvement, performance growth and schedule management.
Overview
25
25
years of professional experience
Work History
Manager on Duty
Rose Park convenience store
Salt Lake City, UT
10.2023 - Current
- Ensured compliance with safety regulations, company policies, and procedures.
- Maintained inventory levels by ordering supplies as needed.
- Audited cash registers at the end of each shift for accuracy.
- Interacted with customers regularly to ensure their needs were met.
- Complied with company policies, objectives and communication goals.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Chemical Specialist, Driver, Thrift Store Manager
Wasatch Landfill
Layton, UT
09.2022 - 01.2024
- Performed chemical analysis and testing to identify unknown compounds.
- Maintained laboratory equipment and supplies, including ordering chemicals as needed.
- Developed protocols for the safe handling of hazardous materials in accordance with safety regulations.
- Instructed other personnel on proper procedures for handling hazardous materials safely.
- Monitored storage areas for hazardous materials to ensure compliance with safety regulations.
- Maintained accurate logs of vehicle inspections and repair status.
- Loaded and unloaded goods from truck using hand-trucks or pallet jacks.
- Prepared documents such as bills of lading, invoices, receipts, proof of delivery documents.
- Communicated effectively with dispatchers regarding pick-ups and deliveries status updates.
- Assisted with loading and unloading freight when necessary.
- Collected payments for goods delivered or unloaded.
- Conducted regular store audits to identify areas of improvement and maximize efficiency.
- Managed daily operations, including scheduling, budgeting, merchandising, sales strategies, and inventory control.
General Manager of Food Service
Carl's Jr
Brigham City, UT
06.2016 - 05.2022
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Created operational policies and procedures to ensure efficient operations, quality control, and safety standards.
- Coordinated with vendors to ensure proper supply of food items at competitive prices.
- Maintained a safe working environment by conducting regular inspections, enforcing safety regulations, and responding promptly to any hazards or accidents.
- Managed inventory levels ensuring that adequate supplies are available at all times while minimizing waste.
- Performed administrative tasks including payroll processing, budgeting activities.
- Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
- Hired and trained new food service personnel to maintain high productivity levels of staff.
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
Director of Operations
Hooters Casino Hotel Las Vegas
Las Vegas, NV
12.2007 - 06.2016
- Directed the operations and logistics of a multi-million dollar business.
- Developed and implemented operational strategies to maximize efficiency, reduce costs, and improve customer satisfaction.
- Managed day-to-day operations of a large staff in multiple departments.
- Reviewed contracts with vendors to ensure compliance with regulations and terms and conditions.
- Resolved customer service issues in a timely manner while maintaining high levels of customer satisfaction.
- Facilitated meetings with key stakeholders to discuss progress towards objectives.
- Negotiated contracts with suppliers ensuring best value pricing options were secured.
- Ensured compliance with applicable laws, regulations, industry standards.
- Established operational guidelines and identified opportunities for improvement.
- Communicated clear and consistent messages regarding departmental goals to produce desired results.
- Oversaw personnel by commending or initiating promotions, transfers and disciplinary measures.
- Organized and oversaw work schedules of departmental managers.
- Promoted products, increasing customer base and market share.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
- Structured HR consulting services to support clients during organizational developments and changes.
Driver, Warehouse Orders
Mercury international
Torrance, CA
10.1998 - 12.2007
- Checked and maintained vehicle supplies and equipment, such as gas, oil, water, tires, lights and brakes.
- Ensured cargo was secured properly in accordance with company policy and DOT regulations.
- Delivered goods to specified destinations in a timely manner.
- Maintained accurate records of deliveries including delivery times, dates and addresses.
- Reviewed work orders to perform freight movement and deliveries.
- Handled merchandise in accordance with product handling standards.
- Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
- Obeyed traffic laws and follow established traffic and transportation procedures.
- Determined optimal routes based on GPS application information and knowledge of local routes.
- Presented order bills and collected payments for deliveries.
- Checked loads against shipping papers to verify contents and identify special handling requirements.
- Conducted emergency vehicle repairs to restore safety and dependability.
- Improved project completion time, multi-tasking operations on heavy equipment and trucks.
- Wrote receipts for loads picked up and collected payment for goods delivered and for delivery charges.
Education
Associate of Applied Science - Veterinary Science
Stratford Career Institute
Washington, DC04-2004
High School Diploma -
Redondo Beach High
Redondo Beach, CA03-1997
Skills
- Policy Enforcement
- Technical knowledge
- Sales and Marketing
- Scheduling proficiency
- Strategic Planning
- Inventory Control
- Staff Management
- Operations Management
- Waste Reduction
- Employee Motivation
- Complex Problem-Solving
- Goal-Oriented
Timeline
Manager on Duty
Rose Park convenience store
10.2023 - Current
Chemical Specialist, Driver, Thrift Store Manager
Wasatch Landfill
09.2022 - 01.2024
General Manager of Food Service
Carl's Jr
06.2016 - 05.2022
Director of Operations
Hooters Casino Hotel Las Vegas
12.2007 - 06.2016
Driver, Warehouse Orders
Mercury international
10.1998 - 12.2007
Associate of Applied Science - Veterinary Science
Stratford Career Institute
High School Diploma -
Redondo Beach High
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