Dawn Cashman
Chelmsford,MA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Polite and attentive professional offering excellent customer service, organization and time management skills. Skilled in coordinating invoicing and billing activities.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Professional School Bus Operator
Nrt Bus
08.2018 - Current
- Enhanced passenger safety by conducting thorough pre-trip inspections and addressing potential issues promptly.
- Maintained timely schedules for pick-up and drop-off of students, ensuring punctuality for school activities.
- Ensured compliance with federal, state, and local regulations by adhering to transportation laws and guidelines.
- Managed emergency situations effectively with swift decision-making and clear communication with dispatchers.
- Supported special needs students by providing individualized assistance during transport and accommodating specific requirements.
- Improved fuel efficiency by optimizing route planning and implementing eco-friendly driving techniques.
Transcriptionist
MR Construction
Chelmsford, MA
01.2023 - 06.2024
- Maintained an organized filing system of paper documents and electronic files.
- Performed data entry tasks into various computer systems accurately and efficiently.
- Conducted data entry tasks with a high level of accuracy and efficiency.
Receptionist
Circle Home
02.2014 - 07.2018
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
- Contributed to team success by cross-training in various administrative roles, providing backup support when necessary.
Education
Certificate - Transcription Practice And Theory
Udemy
Ireland07-2024
High School Diploma -
Billerica Memorial High School
06.1994
Skills
- Professional demeanor
- Maintaining records
- Effective communication
- Decision making
- Active listening
- Special needs assistance
- Attention to detail
- Customer service
- Public speaking
Affiliations
Voting volunteer advocate for local sectors. Educating individuals about voting importance.
Volunteer for a local cat shelter.
Certification
- CDL transportation license obtained 2018
- DOT certificate obtained 2018
References
References available upon request.
Timeline
Transcriptionist
MR Construction
01.2023 - 06.2024
Professional School Bus Operator
Nrt Bus
08.2018 - Current
Receptionist
Circle Home
02.2014 - 07.2018
Certificate - Transcription Practice And Theory
Udemy
High School Diploma -
Billerica Memorial High School
- CDL transportation license obtained 2018
- DOT certificate obtained 2018
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