Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Dawn Childres

Lincoln

Summary

Results-driven professional with extensive experience coordinating office operations and managing teams. Known for exceptional communication and organizational skills, fostering positive relationships with vendors and colleagues to streamline processes and improve efficiency.

Overview

4
4
years of professional experience

Work History

Office Coordinator

Sevita Health
Paris
01.2022 - 04.2025
  • Coordinated daily office operations to ensure smooth workflow and efficiency.
  • Assisted in onboarding new employees, providing necessary training materials and support.
  • Maintained office supplies inventory, ordering items as needed to support staff.
  • Developed and organized filing systems for documents, ensuring easy access and retrieval.
  • Communicated with vendors to resolve issues and maintain positive relationships.
  • Supported event planning efforts by coordinating logistics and managing attendee communications.
  • Collaborated with team members to streamline processes and improve operational efficiency.
  • Created and maintained filing systems, both paper and electronic.
  • Greeted visitors and directed them to the appropriate area or person.
  • Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; evaluating new office products; placing and expediting orders for supplies.
  • Followed up with customer inquiries via phone or email promptly.
  • Coordinated office operations and procedures to ensure organizational effectiveness and efficiency.
  • Organized workloads to streamline tasks and efficiently oversee day-to-day operations under tight deadlines.
  • Supported other teams with various administrative tasks when required.
  • Assisted with special projects as requested from time-to-time by management team.
  • Updated contact information lists regularly in accordance with company policy.
  • Managed daily mail distribution including sorting out incoming and outgoing mail.
  • Compiled data, tracked changes, and created reports in Excel spreadsheets.
  • Processed invoices and coded documents according to company procedure standards.
  • Instructed new hires on administrative procedures and company policies, closely checking work to verify performance.
  • Balanced and updated computer accounting records and physical petty cash, including receipt documentation and expense tracking.
  • Developed productive working relationships with customers through courteous service via phone or email correspondence.
  • Guided team members to minimize delays and maintain high-quality daily production.
  • Reviewed documents for accuracy before submission to external parties such as clients or vendors.
  • Collaborated closely with staff to effectively smooth and improve office operations.
  • Managed and distributed incoming and outgoing mail and packages for staff.
  • Completed benefits paperwork, processed employee incident reports and performed data entry tasks to maximize team productivity.
  • Input accurate account data to efficiently update company database and maintain detailed records.
  • Responsible for ordering business cards for staff members when needed.
  • Handled confidential information in a discreet manner.
  • Prepared invoices, reports, memos, letters, financial statements, and other documents.
  • Ensured compliance with company policies regarding health and safety regulations.
  • Managed office inventory and placed new supply orders.
  • Handled scheduling and managed timely and effective allocation of resources and calendars.
  • Resolved customer complaints or answered customers' questions.
  • Issued work schedules, duty assignments and deadlines for office or administrative staff.
  • Coordinated with other supervisors, combining group efforts to achieve goals.
  • Developed work schedules according to budgets and workloads, covering priority tasks.
  • Delegated work to staff, setting priorities and goals.
  • Recruited, interviewed and selected employees to fill vacant roles.
  • Guided employees in handling difficult or complex problems.
  • Consulted with managers to resolve problems relating to employee performance, office equipment and work schedules.
  • Reviewed employees' work to check adherence to quality standards and proper procedures.
  • Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
  • Reviewed reports on employee attendance, productivity and effectiveness to evaluate performance.
  • Interpreted and explained work procedures and policies to brief staff.

Caregiver

Think Ability
Duncan
09.2021 - 01.2022
  • Assisted clients with daily living activities and personal care needs.
  • Monitored client health and reported changes to healthcare professionals.
  • Developed and maintained trusting relationships with clients and their families.
  • Prepared nutritious meals according to dietary restrictions and preferences.
  • Provided companionship through engaging conversations and activities.
  • Administered medications as prescribed while ensuring proper documentation.
  • Organized household tasks, including cleaning and laundry, for client comfort.
  • Supported mobility by assisting clients with walking, transfers, and exercise routines.
  • Supported bathing, dressing and personal care needs.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
  • Improved patient outlook and daily living through compassionate care.
  • Prepared meals according to dietary requirements and assisted with feeding when necessary.
  • Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
  • Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
  • Laundered clothing and bedding to prevent infection.
  • Respected the rights of each individual client while maintaining confidentiality of all personal information.
  • Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
  • Provided emotional support for clients who were experiencing depression or anxiety due to their illness or disability.
  • Encouraged residents to participate in activities of daily living to enhance personal dignity.
  • Administered prescribed medications on a timely basis following care plan instructions.
  • Followed care plan and directions to administer medications.
  • Assisted with ambulation by providing support during transfers from bed to chair or wheelchair.
  • Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
  • Observed changes in behavior or physical condition that may require medical attention and reported them promptly to supervisor.
  • Helped maintain the safety of the client's environment by removing hazards such as rugs or furniture that could cause falls.
  • Aided with mobility and independence for disabled individuals and continually monitored safety.
  • Followed safe lifting and transferring techniques to transport residents.
  • Drove clients to shop for groceries, attend doctor appointments and run errands.
  • Maintained accurate records of services provided, changes in client condition, medications administered and other pertinent information.
  • Monitored vital signs and medication use, documenting variances, and concerning responses.
  • Reported concerns to nurse supervisor to promote optimal care.
  • Transported clients to doctor appointments and other errands using wheelchair accessible vehicles.
  • Accompanied clients to social events such as movies or plays.
  • Ensured compliance with all applicable laws, regulations and standards governing home health care services.
  • Helped patients during ROM exercises to maintain musculoskeletal functions and increase strength.
  • Worked closely with clinical staff to support therapeutic and behavioral plans.
  • Participated in team meetings regarding client progress or concerns raised by family members.
  • Developed plans for respite care when needed based on availability of family members or other caregivers.
  • Examined and treated patient lacerations, contusions, and physical symptoms and referred patients to other medical professionals.
  • Educated families about available resources for home health care services in the local community.
  • Assisted elderly clients with activities of daily living, such as bathing, dressing and grooming.
  • Coordinated transportation services for clients when necessary.
  • Assisted clients with maintaining good personal hygiene.
  • Helped clients get in and out of beds and wheelchairs.
  • Built strong and trusting rapport with clients and loved ones.
  • Monitored health and well-being of clients and reported significant health changes.
  • Organized oral medications for clients following dosage and schedule requirements.
  • Recorded client status progress and challenges in logbooks and reports.
  • Obtained sources of entertainment for clients to provide full and enjoyable daily activities.
  • Maintained detailed records of services performed on clients.
  • Drove clients to doctors' appointments and social outings.
  • Contacted medical providers on behalf of clients to follow up on appointments.
  • Helped clients adjust to new lifestyles during periods of incapacitation or recuperation.
  • Monitored clients' activity levels and helped prevent sedentary behavior.
  • Helped clients communicate with loved ones by typing written messages and relaying verbal messages.
  • Consulted with client care team to continually update care plans.
  • Contributed to case reviews of client status and progress.
  • Instructed family members on how to provide bedside care.
  • Partnered with registered nurses and physiotherapists to provide care to patients.

House Manager

Sevita Health
Paris
07.2021 - 12.2021
  • Coordinated daily activities for individuals with developmental disabilities.
  • Managed household schedules and meal planning for residents.
  • Supervised staff to ensure compliance with care protocols.
  • Assisted in maintaining a safe and supportive living environment.
  • Documented resident progress and communicated with healthcare providers.
  • Organized recreational activities to promote social engagement among residents.
  • Trained new staff on operational procedures and best practices.
  • Implemented safety measures to enhance resident well-being and security.
  • Established standards for cleanliness, hygiene, and orderliness throughout the house.
  • Offered positive reinforcement and taught life skills regarding chores and cooking techniques.
  • Organized and maintained household inventory records, including supplies and equipment.
  • Developed systems for efficient management of daily operations in the house.
  • Oversaw the intake and discharge processes, which included filling out paperwork, for individuals.
  • Ensured compliance with local health and safety regulations at the residence.
  • Implemented policies to ensure proper use of resources in a cost-effective manner.
  • Created processes for maintaining security protocols within the house premises.
  • Scheduled and supervised vendors for maintenance, repair, and cleaning tasks.
  • Managed staff payrolls, benefits, and other administrative duties related to personnel needs.
  • Monitored service provider performance to ensure quality of services delivered.
  • Coordinated with outside contractors on all renovations or remodeling projects.
  • Assessed daily workloads, scheduled, and planned daily assignments and oversaw numerous projects.
  • Checked inventory for required supplies and made lists for needed cleaning products.
  • Monitored supply levels and requested new items to maintain completing daily cleaning tasks.
  • Explained goals and expectations required of trainees.
  • Sanitized and cleaned sinks, mirrors, toilets and showers.
  • Communicated with maintenance team on damages to repair.
  • Delegated work to staff, setting priorities and goals.
  • Established and enforced procedures and work standards, promoting team performance and safety.
  • Polished furniture and room accessories to keep all areas bright and fresh.
  • Recruited and hired workers, in addition to supervising and monitoring daily performance.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Coached staff on strategies to enhance performance and improve customer relations.
  • Swept and damp-mopped private stairways and hallways.
  • Prepared rooms for meetings and arranged decorations, media equipment and furniture for social or business functions.
  • Collaborated with multiple departments to maximize workflow and efficiency.
  • Monitored cleanliness of lobby, swimming pool and other common areas.
  • Reported damage or theft of hotel property to management.
  • Mixed water and detergents or acids to prepare cleaning solutions.

Education

Paris High School
Paris, TX
05-1986

Skills

  • Office management
  • Invoice processing
  • Event coordination
  • Data entry
  • Regulatory compliance
  • Customer relationship management

References

References available upon request.

Timeline

Office Coordinator

Sevita Health
01.2022 - 04.2025

Caregiver

Think Ability
09.2021 - 01.2022

House Manager

Sevita Health
07.2021 - 12.2021

Paris High School

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