Dawn Clark
Stockbridge,Georgia
Summary
Proven leader in operations management, adept at driving process improvements and fostering client relationships, significantly enhancing project quality and efficiency at Canon Business Process Services. Skilled in problem-solving and excellent communication, consistently ensuring project success and team excellence. Achieved notable repeat business through strategic client engagement and innovative leadership.
Overview
24
24
years of professional experience
Work History
Senior Site Manager
Canon Business Process Services
03.1999 - 08.2023
- Established strong relationships with clients, resulting in repeat business opportunities and positive feedback.
- Implemented innovative construction techniques, enhancing the quality of finished projects while reducing overall costs.
- Demonstrated strong leadership skills, motivating team members to deliver their best work even under challenging circumstances.
- Conducted thorough risk assessments to minimize potential hazards on-site, ensuring worker safety at all times.
- Increased customer satisfaction by resolving issues promptly and maintaining open lines of communication.
- Continuously monitored progress against established milestones, making strategic adjustments as needed to keep projects on track for successful completion.
- Improved safety standards by conducting regular site inspections and providing comprehensive training to team members.
- Mentored staff members, fostering their professional growth and improving overall team performance.
- Conducted project reviews to identify areas for improvement in future endeavors while celebrating successes achieved along the way.
- Oversaw procurement processes for essential materials and equipment, ensuring timely delivery while managing cost considerations.
- Maintained records and logs of work performed and materials and equipment used.
- Oversaw all daily office operations and equipment maintenance.
- Assumed responsibility for personnel deployed to work site.
- Interviewed, hired, and trained new workers.
- Oversaw employee attendance record, handled payroll, and ordered new materials for sites.
- Created weekly and monthly reports and presentations for management team.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Led weekly production and operations contractor meetings, facilitating stronger communication, and helping to resolve critical issues.
Education
Bachelor of Science - Accounting
Southeastern University
Washington, DC06.1999
Skills
Excellent Communication
Problem-Solving
Multitasking and Organization
Attention to Detail
Flexibility and Adaptability
Customer Relationship Building
Procedures Development
Process Improvements
Time Management
Analytical Thinking
Conflict Resolution
Operations Management
Documentation And Reporting
Accomplishments
Site Manager of the Month - CBPS
Lean Six Sigma Yellow Belt Certification - CBPS
LEED Green Associate - CBPS
Timeline
Senior Site Manager
Canon Business Process Services
03.1999 - 08.2023
Bachelor of Science - Accounting
Southeastern University
Similar Profiles
Angelina McCordAngelina McCord
Lead Office Services at Canon Business Process ServicesLead Office Services at Canon Business Process Services
Richard AbdonRichard Abdon
Information Governance Analyst at Canon Business Process ServicesInformation Governance Analyst at Canon Business Process Services
Wendy MillerWendy Miller
Mailroom Supervisor at Canon Business Process ServicesMailroom Supervisor at Canon Business Process Services
JAMILLE JOHN ROTELJAMILLE JOHN ROTEL
Technical Support Engineer at Canon Business Process ServicesTechnical Support Engineer at Canon Business Process Services
Regina Mullins SiskRegina Mullins Sisk
Assistant Property Manager at First Service ResidentialAssistant Property Manager at First Service Residential