Dawn Clayton
Fayetteville,AR
Summary
Seasoned Title Researcher familiar with evaluating paperwork to evaluate accuracy and integrity of information. Conscientious about evaluating details, compiling data and producing justifiable recommendations. Desire to offer 32 years of experience and pursue new professional challenges.
Overview
32
32
years of professional experience
1
1
Certification
Work History
Title Researcher
Lenders Title Company
07.2018 - 04.2024
- Managed high volumes of cases simultaneously while maintaining exceptional attention to detail and accuracy in reporting.
- Assisted in training new team members, sharing industry knowledge and best practices for efficient research techniques.
- Collaborated with real estate attorneys to resolve complex title issues, ensuring smooth transactions for all parties involved.
- Supported escrow officers by providing timely and accurate preliminary title reports, facilitating successful closings.
- Identified potential title issues early in the process, allowing clients to address concerns and avoid costly delays.
- Investigated chain of ownership discrepancies with thoroughness and precision, ensuring accurate title information was provided to clients.
- Enhanced the accuracy of title reports by meticulously reviewing property records and documents.
Loan Document Specialist
Farm Credit Services Of Western Arkansas
03.2010 - 07.2018
- Provided exceptional customer service during the loan application process, addressing questions and concerns promptly and professionally.
- Ensured timely completion of final loan packages by coordinating efforts between various departments throughout the approval process.
- Developed strong relationships with clients and internal teams, fostering open communication channels for efficient problem solving.
- Stayed up to date on industry trends and changes in lending regulations, ensuring accurate guidance for both colleagues and clients.
- Implemented new software systems to improve overall productivity in managing loan documentation tasks.
- Conducted regular audits of completed loans to ensure ongoing adherence to regulatory standards and company policies.
- Assisted in developing training materials for new hires, promoting consistency in document handling across the department.
- Reduced errors in loan applications with thorough review processes, ensuring compliance with lending regulations.
Legal Assistant
Reece, Moore, Pendergraph, Llp
04.2009 - 03.2010
- Filed court documents and legal pleadings with court clerk on behalf of attorneys.
- Organized documents to manage paper and electronic filing systems of clients.
- Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
Manager of Title and Escrow Departments/Property Title Researcher
Heritage Land Title
03.1992 - 03.2009
- Managed and motivated between 10 and 15 employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Education
Bachelor of Science - Business Administration
University of Arkansas
Fayetteville, AR05.1991
Skills
- Legal Research
- Document Review
- Title Insurance Understanding
- Real estate knowledge
Certification
- Licensed Title Researcher with the Arkansas Department of Insurance
Timeline
Title Researcher
Lenders Title Company
07.2018 - 04.2024
Loan Document Specialist
Farm Credit Services Of Western Arkansas
03.2010 - 07.2018
Legal Assistant
Reece, Moore, Pendergraph, Llp
04.2009 - 03.2010
Manager of Title and Escrow Departments/Property Title Researcher
Heritage Land Title
03.1992 - 03.2009
Bachelor of Science - Business Administration
University of Arkansas
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