Dawn Cool
Crystal,MI
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
35
35
years of professional experience
Work History
Payroll-Benefits Specialist
CMHA
Lansing, MI
03.2018 - Current
- Gathered timesheets to prepare weekly payroll data for entry and processing of payroll.
- Generated employee paychecks and direct deposit payments in a timely manner.
- Processed new employee paperwork and entered information into payroll system.
- Created spreadsheets for tracking various types of payroll data such as bonuses or commissions paid out to employees.
- Processed payroll for up to 1,100 employees bi-weekly using specialized software.
- Utilized payroll software efficiently to process payroll and generate necessary reports.
- Coordinated employee benefits programs, including health insurance and retirement plans.
- Assisted with administering employee benefit programs.
- Handled sensitive and confidential employee information with complete discretion.
- Present new employee orientations.
- Implementation and testing of new applications.
- Monitored the implementation of new policies related to labor contracts.
- Ensured that all grievance payments are paid according to the collective bargaining agreement.
- Research union contracts to ensure payroll and benefits are working according to contracts.
Accounting-HR Temp
Account Temps
Lansing, MI
03.2017 - 03.2018
- Performed accounting or financial analysis.
- Organized office supplies and ensured adequate stock levels were maintained.
- Created spreadsheets to track inventory levels and other relevant information.
- Assisted organizational efforts by filing, entering data and answering phones.
- Answered customer inquiries via phone or email in a professional manner.
- Provided administrative support to departments, such as filing, data entry, and answering phones.
- Assisted with onboarding processes for new employees including paperwork completion.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Processed and issued employee tax forms (W-2, W-4) and maintained accurate payroll records.
- Generated comprehensive payroll reports for departmental budgeting and planning.
- Processed new employee paperwork and entered information into payroll system.
HR/Accounting Manager
Holiday Inn
Flint, MI
12.2009 - 03.2017
- Job posting, interviewing, new hire orientation, C&C's, and termination.
- Plan, schedule, and present training, meetings, appointments, and events.
- Confidentiality and file-keeping.
- WC through Zurich FROL
- Answer inbound telephone calls and transfer them to the correct department.
- Develop and implement organized filing systems for current and new employees.
- Perform all other office tasks, along with the ordering of office supplies.
Accounting/Office Clerk
Account Temps
Okemos, MI
09.2008 - 12.2009
- Delta Dental, ECIC, Chesaning Community Schools & State Bar of Michigan
- AP/AR, Invoicing, Payroll (Kronos), Statements & Collections
- Account reconciliations
- Customer Service
Accounting/Admin. Asst.
Lincoln Service
Flint, MI
09.2005 - 03.2008
- Data entry, Mail Processing & Excel Spreadsheet
- Invoicing, AP/AR & Collections (Peachtree)
- Multi-line Phone Answering, Customer Service and Office Equipment
Accounting/HR Asst.
S.K.Y. (Sakaiya) Corp
Webberville, MI
01.2002 - 07.2005
- Invoicing, AP/AR, Collections, (Peachtree), Petty Cash.
- Paychex & ADP Payroll, Attendance Tracking.
- Multi-line phone answering, organized, and maintained files.
- HR (new hires, orientation, training, evaluations, terminations, benefit administration)
- Scheduling meetings, events, and travel arrangements.
- Worked with Big Three automotive companies to ensure compliance with union contracts.
Service Manager
Durand Mobil
Durand, MI
07.1990 - 01.2002
- Customer Service, Wrecker Driver
- Invoicing, Collections, AR, Cash Handling & Bank Deposits
- HR (new hires, training, evaluations, terminations)
Education
Associates - Business Administration, Accounting
Baker College
Owosso, MI06.2006
Skills
- Year-end processing
- Retirement plan administration
- Leave management
- Garnishment processing
- Health insurance management
- Tax compliance
Timeline
Payroll-Benefits Specialist
CMHA
03.2018 - Current
Accounting-HR Temp
Account Temps
03.2017 - 03.2018
HR/Accounting Manager
Holiday Inn
12.2009 - 03.2017
Accounting/Office Clerk
Account Temps
09.2008 - 12.2009
Accounting/Admin. Asst.
Lincoln Service
09.2005 - 03.2008
Accounting/HR Asst.
S.K.Y. (Sakaiya) Corp
01.2002 - 07.2005
Service Manager
Durand Mobil
07.1990 - 01.2002
Associates - Business Administration, Accounting
Baker College
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