Dawn Cooper
Carriere,MS
Summary
Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Registered Nurse,ICU/Cardiac Rehab/Ambulatory Surg
Slidell Memorial Hospital
10.2005 - Current
- Coordinated Quality Improvement Activities to identify performance areas for improvement and educated staff as team lead.
- Evaluated patients, recognized and addressed complications and coordinated treatment with other members of critical care team.
- Acted as patient advocate and implemented total patient care through team nursing process.
- Trained and mentored new RNs on best practices, hospital policies and standards of care.
- Provided patient and family health education focusing on self-management, prevention and wellness.
- Collaborated with doctors to plan post-treatment home care and prevent return hospitalization.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
RN Case Manager, Utilization Review, Endoscopy
Chalmette Medical Center
01.1997 - 09.2005
- Developed patient care plans, overall patient health assessments and evaluations.
- Effectively communicated with physicians regarding patient needs, performance, medications and changes.
- Assessed and reviewed patients for discharge and planning and integrated services for patients requiring home care, home infusion and durable medical equipment (DME).
- Collaborated with physicians during medical rounds, updated treatment plans and provided plan of care to patients and families.
- Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
- Collaborated with providers to obtain required clinical information, supporting prior authorization determinations and individual inquiries.
- Contacted insurance carriers to obtain authorizations for services delivered to patients.
Education
Associate of Science - Nursing
Delgado Community College
New Orleans, LA05.2003
Licensed Practical Nurse - Nursing
Nunez Community College
Chalmette, LA12.1996
Skills
- Able to Multitask
- Outstanding Management and Leadership ability
- Adaptability
- Critical Thinking
- Highly Motivated
- Quality Assurance and Process Improvement
- Epic EHR Management
- Strong interpersonal and relationship building skills
- Time Management
- Excellent Computer skills
Certification
- Basic Life Support (BLS) Certification 2024
- Pediatric Life Support (PALS) Certification 2024
- Advanced Cardiac Life Support 2024
- NIH Stroke Scale
Timeline
Registered Nurse,ICU/Cardiac Rehab/Ambulatory Surg
Slidell Memorial Hospital
10.2005 - Current
RN Case Manager, Utilization Review, Endoscopy
Chalmette Medical Center
01.1997 - 09.2005
Associate of Science - Nursing
Delgado Community College
Licensed Practical Nurse - Nursing
Nunez Community College