Dawn Copeland
Loganville,GA
Summary
Accomplished professional with a diverse background spanning education and financial services, notably at Georgia United Credit Union. Excelled in roles requiring superior attention to detail and clear communication, achieving a significant reduction in loan processing times. Demonstrated exceptional multitasking, organization, and team collaboration skills, enhancing productivity and customer satisfaction.
Overview
22
22
years of professional experience
Work History
Media Center Paraprofessional
Loganville Elementary School
08.2023 - Current
- Support the media center specialist by teaching and overseeing students in the media center.
- Assisting students with finding books that they would enjoy and that would challenge their reading abilities.
- Assisting students and teachers with chromebook and other technology issues.
- Scan books in and out.
- Shelve books that have been returned by students and keep the media center organized and tidy.
Preschool Teacher
Bright Beginnings Preschool
08.2015 - 05.2022
- Worked the first two years as an assistant preschool teacher assisting the lead teacher with lessons, crafts, and classroom management.
- Worked the next three years as a lead preschool teacher preparing and teaching lessons and crafts. Additional responsibilities included classroom management and communicating with the student's parents.
- Worked two years as the Media Center teacher where I prepared lessons that included reading a book and providing an activity and an IPad game to go along with it.
Second Mortgage Processor and Mortgage Servicer
Georgia United Credit Union
08.2005 - 11.2008
- Reduced loan application processing time by diligently reviewing and verifying applicant information.
- Collaborated closely with underwriters to expedite loan approvals, resulting in increased productivity.
- Cut checks from mortgage loans and prepared them to be mailed.
- Cut checks to pay the insurance and property tax for our first mortgage loan escrow accounts.
Bank Teller/Vault Teller
Georgia United Credit Union
01.2003 - 08.2005
- Processed cash and check transactions while maintaining attention to detail, ensuring seamless customer experience.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
- Ordered money for the branch and ATM while balancing the vault daily with minimal discrepancies.
Education
Bachelor of Arts - Christian Education With A Minor in Business
Bryan College
Dayton, TN12-2002
Skills
- Superior attention to detail
- Analytical reasoning
- Multitasking and organization
- Clear communication
- Team collaboration
- Time management
Timeline
Media Center Paraprofessional
Loganville Elementary School
08.2023 - Current
Preschool Teacher
Bright Beginnings Preschool
08.2015 - 05.2022
Second Mortgage Processor and Mortgage Servicer
Georgia United Credit Union
08.2005 - 11.2008
Bank Teller/Vault Teller
Georgia United Credit Union
01.2003 - 08.2005
Bachelor of Arts - Christian Education With A Minor in Business
Bryan College
Similar Profiles
Margaret JimenezMargaret Jimenez
Art Educator at Loganville Elementary SchoolArt Educator at Loganville Elementary School
Jordan EberhartJordan Eberhart
Special Education Teacher at Loganville Elementary SchoolSpecial Education Teacher at Loganville Elementary School
Bernard Merriweather JrBernard Merriweather Jr
Varsity Running Backs Coach at Loganville High SchoolVarsity Running Backs Coach at Loganville High School