Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Dawn Cox

Topeka,KS

Summary

Dynamic Accounts Receivable Clerk with proven expertise at Topeka Trailer Repair, adept at resolving billing discrepancies and enhancing customer satisfaction. Skilled in QuickBooks and conflict resolution, I efficiently managed accounts and ensured timely payments, contributing to streamlined financial operations and improved cash flow.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Accounts Receivable Clerk

Topeka Trailer Repair
Topeka, KS
06.2025 - Current
  • Processed accounts and incoming payments in compliance with financial policies and procedures.
  • Performed daily financial transactions, including verification, classification, computation, posting, and recording of accounts receivable data.
  • Managed customer accounts by adding or updating information as required.
  • Verified discrepancies and resolved client billing issues efficiently.
  • Invoiced customers promptly to ensure accurate financial records.
  • Contacted customers to collect overdue payments diligently.
  • Handled general office duties, including answering phone calls and maintaining organized filing systems.

Temporary Electronic Membership Specialist

Blue Cross Blue Shield of Kansas
Topeka, KS
09.2019 - 01.2020
  • Review and verify data and APTC credits on member files.
  • Calculate premiums, refunds, and create updated invoices.
  • Compare information from Marketplace files with BCBS exchange files.
  • File disputes for escalated issues to be reviewed.
  • File a blueprint ticket for system errors.

Bookkeeper/Administrative Assistant

CFR Topeka
Topeka, KS
04.2016 - 10.2019
  • Maintain financial information for 3 separate entities in QuickBooks
  • Answer phones and assist walk-in customers
  • A/P, A/R, bank account reconciliation, file monthly sales tax reports
  • Follow collection procedures on delinquent accounts
  • Process payroll and file payroll liability reports and payments

PSE Supply Clerk

USPS
Topeka, KS
01.2016 - 03.2016
  • Select items from stock, package items for shipment, and prepare required documentation for transportation and shipping.
  • Operate a forklift to unload semi-trailers of damaged equipment.
  • Check the material before loading to ensure it meets company policies.
  • Maintain bills of lading, log books, records, and computer files of all weights and shipments.

Education

Associates - Business Admin.

Bryan College
Springfield, MO
03.2006

Skills

  • Microsoft Office applications mastery
  • Conflict resolution strategies
  • Detail-oriented approach
  • Critical thinking abilities
  • Proficient in QuickBooks
  • Customer service proficiency
  • Listening attentiveness
  • Communication effectiveness
  • Mobile notary services execution
  • Document proofreading skills
  • Identity confirmation methods
  • Loan document signing expertise
  • Notarial acts administration
  • Remote online notarization capabilities
  • Vehicle title transfer expertise
  • Ability to multitask effectively
  • Filing and organization skills
  • Data entry precision
  • Management of accounts receivable and payable
  • Payment processing knowledge
  • Document notarization expertise
  • Understanding of legal compliance

Certification

Kansas Notary and RON Certification Expires 8/12/2029

References

References available upon request.

Timeline

Accounts Receivable Clerk

Topeka Trailer Repair
06.2025 - Current

Temporary Electronic Membership Specialist

Blue Cross Blue Shield of Kansas
09.2019 - 01.2020

Bookkeeper/Administrative Assistant

CFR Topeka
04.2016 - 10.2019

PSE Supply Clerk

USPS
01.2016 - 03.2016

Associates - Business Admin.

Bryan College

Similar Profiles

CREATE PROFILE