Dawn Crisp
Tilton,IL
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Facilities Manager
Danville Public Library
03.2020 - 02.2024
- Responded to building emergencies and managed repairs.
- Conducted regular inspections of physical assets, identifying areas for repair or replacement before issues escalated into costly problems.
- Oversaw all aspects of equipment installation, maintenance, and repair for both internal and external services.
- Managed vendor relationships for cost-effective services, ensuring quality and timely completion of projects.
- Investigated problems and determined appropriate remedies.
- Controlled expenses to meet budget requirements.
- Oversaw facility renovations, ensuring ADA compliance and adherence to local building codes.
- Coordinated events setup and teardown effectively, ensuring minimal disruption to regular facility operations.
- Supervised staff of 2 in day-to-day activities.
- Accounted for building usage and organizational needs when planning maintenance activities.
- Coordinated space planning efforts to optimize facility usage and accommodate changing business needs.
- Maintained inventory and ordered supplies to keep facility resources readily available.
- Coordinated with vendors and contractors to arrange services and repairs to be completed on time and to desired quality levels.
- Conducted inspections of facility grounds, external structure, systems and equipment.
- Maintained facility grounds, equipment, and safety compliance.
- Reviewed and oversaw construction and renovation projects.
- Oversaw annual budget to handle supply, labor and maintenance needs.
- Ordered, maintained and distributed supplies and inventory.
- Conducted weekly inspections of facility grounds, external structure, systems, and equipment.
Library Assistant
Danville Public Library
05.2017 - 03.2020
- Organized library shelves, materials and equipment in clear, alphabetized order.
- Maintained a well-organized collection through diligent shelving, shelf-reading, and inventory management tasks.
- Answered questions from patrons and helped to find desired materials.
- Handled check-in and check-out process of library books and materials at circulation desk.
- Located library materials, resources and technologies to fulfill patron requests.
- Contributed to the library''s overall mission by performing additional tasks or responsibilities as assigned, adapting quickly to new challenges and demands.
- Monitored library environments to maintain safe, hazard-free settings.
- Contributed to a welcoming atmosphere by maintaining clean, safe, and inviting spaces within the library premises.
- Enhanced patron experience by providing efficient and courteous customer service at the circulation desk.
- Promoted literacy and reading enjoyment through developing engaging book displays and promotional materials.
- Stayed up-to-date on library policies and procedures to smoothly enforce standards.
- Gained strong understanding of various methods for cataloging books and other materials.
- Supported community engagement initiatives by coordinating successful library events and programs for patrons of all ages.
- Answered patron questions in-person or by phone regarding library services and resources.
- Served as a reliable point of contact for patrons needing technical support with computers, printers, or other equipment.
- Assisted patrons with printing and copying according to personalized requirements.
- Elevated user satisfaction rates with hands-on training sessions covering popular e-resource platforms such as OverDrive or Libby apps for e-books and audiobooks.
- Created welcoming and comfortable space by keeping library clean and organized.
- Answered phone and in-person inquiries about library services, policies and procedures to provide accurate information.
- Helped patrons locate resources using catalog and circulation systems.
- Utilized computer databases to locate library materials.
- Provided basic computer assistance to help patrons access needed resources.
- Assisted patrons with library's computers and provided information on logging onto Internet.
Janitor
Danville Public Library
05.2012 - 03.2017
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
- Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
- Kept building spaces premises clean inside and outside.
- Maintained a positive and professional demeanor while interacting with building occupants, promoting a respectful work environment.
- Supported waste management efforts by collecting trash, recycling materials, and disposing of them properly.
- Contributed to a welcoming environment by maintaining clean and organized common areas such as lobbies and conference rooms.
- Maintained a well-stocked inventory of cleaning supplies to ensure all necessary equipment was available for use.
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
- Provided backup support for other janitorial team members during absences or busy periods, ensuring seamless service.
- Upheld company policies regarding health codes, safety regulations, hazardous materials disposal protocols while completing assigned tasks diligently.
- Followed procedures for use of chemical cleaners and power equipment to prevent damage to floors.
- Responded immediately to calls from personnel to clean up spills and wet floors.
- Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
- Addressed minor maintenance issues promptly to prevent further damage or escalation.
- Responded quickly to urgent maintenance requests from building occupants or management staff members.
- Completed seasonal maintenance tasks such as leaf removal in the fall and snow removal in the winter months.
- Assisted in event setup and teardown, ensuring spaces were clean and ready for use before and after events.
- Safeguarded building security by locking doors and setting alarms at the end of each shift.
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
- Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
- Followed safety protocols and safe use of protective gear to prevent injury to self and others.
- Checked in and stocked inventory throughout facility.
- Reported damages and hazardous conditions to management for further action.
- Moved furniture for cleaning and set up for special events.
- Reported vandalism or other damage to property to supervisor.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Kept public pathways clear of safety hazards and spills with regular checks and attention.
- Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
- Identified repair needs and major maintenance concerns, and escalated issues to management.
- Helped outside crew complete grounds maintenance tasks such as mowing grass, trimming bushes and removing debris.
- Assisted with special facility events by preparing rooms, installing decorations, and transporting supplies.
- Used hand trucks or manually lifted supplies, equipment and heavy furniture.
Education
High School Diploma -
Las Vegas Adult Education
Las Vegas, NV05.1996
Skills
- Building Maintenance
- Budgeting and financial management
- Technical knowledge
- Building inspections
- Inventory procurement
- Schedule Coordination
- Emergency Preparedness
Timeline
Facilities Manager
Danville Public Library
03.2020 - 02.2024
Library Assistant
Danville Public Library
05.2017 - 03.2020
Janitor
Danville Public Library
05.2012 - 03.2017
High School Diploma -
Las Vegas Adult Education