DAWN C. ROSALES
NEWBURGH,NY
Summary
Professional administrative specialist with comprehensive experience in title processing and documentation. Strong focus on team collaboration and achieving results, ensuring reliability and adaptability to changing needs. Skilled in document management, data entry, and customer service. Known for precision, integrity, and effective communication in fast-paced environments.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Title Clerk
Volkswagen
02.2019 - Current
- Manage high-volume workload while maintaining strict attention to detail verifying ownership documents and registration forms.
- Communicate with customers to resolve common title issues.
- Coordinate efforts between sales staff, finance managers, and DMV offices to provide clients with prompt service regarding their vehicle titles.
- Expedited the title transfer process, closely monitoring timelines and proactively addressing potential delays.
Title Clerk
MARCHESE CHEVROLET
07.2019 - 01.2021
- Processing all DMV paperwork for New York State and in Transits
- Contacting clients to setup an appointment for fleet vehicle deliveries
- Processing refund checks for registrations
- Submitting all bank contracts and paperwork for processing
- Directing phone calls, Filling documents, Receiving payments
Title Clerk
SUNSHINE FORD
01.2019 - 07.2019
- Processes all paperwork for customer purchases of new and used vehicles
- Sending banks all necessary paperwork for funding
- Packaging DMV paperwork for processing
- Reporting vehicle sales to Ford Motor credit
- Systematically entering all vehicle invoices
- Managed high-volume workload while maintaining strict attention to detail, verifying ownership documents and registration forms.
- Communicate with customers to resolve common title issues.
Title Clerk/Assistant to the Accounting Manager
FEDER’S ACURA
10.2007 - 01.2019
- Computer entry of vehicles purchased and accounts payable invoices
- Process all retail and lease contracts by submitting all paperwork to the bank and following through to funding
- Billing out of vehicles and producing all paperwork necessary for delivery of vehicles, both new and used
- Prepare, process and finalize all motor vehicle paperwork for registration of vehicles
- Solely responsible for keeping inventory of all official New York State paperwork, including in-transit permits, inspection stickers and license plate in a secure and ready status; keeper of official New York State Police Books
- Producing and processing Accounts Payable checks to vendors, customers, etc
- Experience in processing and producing weekly payroll checks
Title Clerk
FRANK SIENA AUTO SALES
05.1999 - 10.2007
- Computer entry of vehicles purchased
- Billed out and prepared paperwork for delivery of used vehicles sold, retail and wholesale
- Prepared and processed all Motor Vehicle transactions, ordered plates and in-transit permits, ordered and returned MV-50 books to/from Department of Motor Vehicle
- Was responsible for maintaining new and used car police books
- Light bookkeeping
- General office duties, maintained files, answered phones, etc
Education
High School Diploma -
Kittatinny Regional High School
Newton, NJ05.1987
Skills
- Notary public
- File management specialist
- Title processing and research
- Deadline management
- Documentation review
Certification
- Ford School – Warranty Claims Preparation Certificate, 2012
- Chrysler School – DIAL Warranty Administration Certificate, 2012
- Orange County BOCES – Basic Office Bookkeeping and Advanced Office Bookkeeping Certificates, 2012
- Aflac Sales Agent – Accident and Health Licensed Certified Agent, 2017
Timeline
Title Clerk
MARCHESE CHEVROLET
07.2019 - 01.2021
Title Clerk
Volkswagen
02.2019 - Current
Title Clerk
SUNSHINE FORD
01.2019 - 07.2019
Title Clerk/Assistant to the Accounting Manager
FEDER’S ACURA
10.2007 - 01.2019
Title Clerk
FRANK SIENA AUTO SALES
05.1999 - 10.2007
- Ford School – Warranty Claims Preparation Certificate, 2012
- Chrysler School – DIAL Warranty Administration Certificate, 2012
- Orange County BOCES – Basic Office Bookkeeping and Advanced Office Bookkeeping Certificates, 2012
- Aflac Sales Agent – Accident and Health Licensed Certified Agent, 2017
High School Diploma -
Kittatinny Regional High School
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