Dawn Cross
Crown Point,IN
Summary
Experienced Cardiac Monitor Technician with excellent data interpretation skills and professional demeanor. Committed to providing calming environment for patients to ease anxiety and produce accurate, true results. Have a love for on-boarding new hires, on going training for staff
Overview
25
25
years of professional experience
Work History
Monitor Technician
Fransciscan Health Crown Point
Crown Point, United States
08.2019 - Current
- Monitored patients' heart rhythms and functions through cardiac monitoring strips.
- Interpreted tests and identified arrhythmias and heart abnormalities on patient's EKG and reported to nurses.
- Cleaned and sterilized equipment after each patient, changed batteries and checked for malfunctions.
- Closely monitored patient condition during tests and alerted cardiac nurse if patient became stressed or conditioned worsened.
Patient Care Technician
Fransciscan Health Crown Point
Crown Point, United States
08.2016 - 08.2018
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Answered patient assistance calls, assessed needs and offered qualified support.
- Collected and transported specimens to prepare for lab testing.
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Helped patients maintain healthy skin by checking wounds, assessing integrity and bathing bedbound individuals.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Organized and replenished unit supplies to maintain team readiness for expected demands.
- Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
Home Health Aide
Brightstar Healthcare
Highland, Indiana
07.2010 - 08.2016
- Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Provided mobility assistance such as walking and regular exercising.
- Completed entries in log books, journals and care plans to accurately document and report patient progress.
- Offered patients and families emotional support and instruction in preparing healthy meals, independent living and adaptation to disability or illness.
- Provided transportation and appointments management.
- Developed rapport to create safe and trusting environment for care.
Coordinator of Training
Walt Disney World Resort
Lake Buena Vista, FL
05.2005 - 06.2010
- Worked with central management to identify, plan, align and address training needs.
- Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
- Compiled training handbook and related course materials.
- Monitored training reports within learning management system for respective roles to promote initial and annual training completion.
- Created the training for Food and Beverage Cast Members and Merchandise Cast Members
- Worked with all of Sports and Recreation, Water Parks and golf courses
Global Training
Walt Disney World Resort
Lake Buena Vista, FL
06.2001 - 06.2010
- Conducted orientation sessions and organized on-the-job training for new hires.
- Trained new hires to perform cross-training exercises with experienced workers.
- Rolled out the New MATRA register system across Walt Disney Resort
- Trained new Cast Members at Disney University
- Assisted in opening many new locations across the Walt Disney Resort
Education
Bachelor of Arts - Major: Psychology Minor: Sociology
Concordia University Chicago
River Forest, IL06.1999
Skills
- Heart Monitoring
- Direct Supervision
- Organization
- Training
- On- boarding
- Patient care
- Ambulatory Care
- Supporting Daily Living Needs
- Proper Staffing
- Active Listening
Timeline
Monitor Technician
Fransciscan Health Crown Point
08.2019 - Current
Patient Care Technician
Fransciscan Health Crown Point
08.2016 - 08.2018
Home Health Aide
Brightstar Healthcare
07.2010 - 08.2016
Coordinator of Training
Walt Disney World Resort
05.2005 - 06.2010
Global Training
Walt Disney World Resort
06.2001 - 06.2010
Bachelor of Arts - Major: Psychology Minor: Sociology
Concordia University Chicago
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