Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

DAWN CURRY

Hubert,NC

Summary

Flexible hard worker ready to learn and contribute to team success. Dedicated administrative professional with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Office Assistant

Hammocks Beach State Park
04.2023 - 09.2023
  • Assist with clerical office duties, office equipment, ordering, and stocked supplies
  • Daily Cash Register, and verifying currency received before and after shift
  • End-of-day sales balancing
  • Provide retail transactions of Ferry tickets and maintain count of all passengers per Coast Guard regulations
  • Assist all customer's questions and recommendations
  • Checking in and obtaining permits for all campers, advised Rules and regulations along with weather conditions
  • Participated with upkeep of park grounds.

Transcription

Literably
05.2022 - 04.2023
  • Transcribing reading assessments for K-8 students by listening to files and taking Notes of all errors such as mispronounced words, adding words, or skipping words.
  • Conducted regular performance evaluations to assess strengths, identify areas for improvement, and provide targeted coaching or training opportunities.

At-home Caregiver

Self Employed Services
08.2020 - 06.2022
  • Assisted with daily activities of daily living such as housekeeping, meal preparation, bathing, laundry, and serving as a companion
  • Transported to and from appointments, errands, activities, etc
  • Managed medication while keeping proper records and reporting changes to the nursing team
  • Communicated with family members regarding care
  • Assisting with transfer and mobility Shopping and running errands Maintaining a safe and comfortable home environment
  • Keeping proper care records and reporting changes to the nursing team.

Operating Room Secretary

Deborah Heart and Lung Center
01.2018 - 07.2020
  • Prepare and manage correspondence for daily/monthly statistic reports
  • Operate office equipment, such as MS Excel, MS Word, and Outlook
  • Manage office supplies
  • Invoicing, bill, and close patient surgery cases utilizing the Meditech database
  • Screening calls, arranging transportation for patients
  • Also, Organize and coordinate meetings, and conferences, and take, type, and distribute minutes of monthly meetings
  • Implement and maintain office systems, schedules, calendars, and payroll
  • Assist with internal Department events, handle incoming calls, emails, mail, and other material, and communicate verbally and in writing to assist with medical sales associates
  • Provide assigned lockers, scrubs, and lead and radiation badges to current and new employees.

Operating Room Technician

Deborah Heart & Lung
01.2018 - 07.2020
  • Responsible for inventory management and distribution of supplies throughout the OR, including all sterile and non-sterile supplies, instrumentation, and medications
  • Maintains appropriate par levels of all OR supplies, medications, and instruments and manages the flow of necessary materials through ordering, stocking, transporting, counting, and reviewing expiration dates of all supplies
  • Appropriately handles instrumentation to assure sterility
  • Manages instrumentation and supplies through a case cart system for all surgical cases
  • Responsible for transportation and distribution of all equipment and relevant supplies necessary for surgical cases
  • Maintains equipment in appropriate locations and reports the need for repair/replacement
  • Responsible for maintaining sterile technique while assisting OR RN staff in the opening of sterile surgical instruments, equipment, and supplies in preparation for the surgical field
  • Performed all activities related to appropriate decontamination of the surgical suite and the entire operating room area according to established procedures
  • Responsible for transportation of equipment, supplies, specimens, blood products, and medication to and from appropriate departments.

Property Manager

David Mcgraw
04.2016 - 04.2017
  • Assisted the Owner in maintaining all aspects of property operations, but with a concentration on the leasing, and marketing, Duties included the initial setup of the VRBO website, and continuous contact with potential and reserved renters
  • Inspection of the rental upon checkout, full turnovers of the rental, and supplies stocked
  • Quickly respond to all email inquiries with well-written grammar and punctuation
  • Assist clients with local maps, sights and shopping centers, and restaurants
  • Handled resident complaints and expedited maintenance requests
  • Inspected properties regularly to identify deficiencies and schedule repairs
  • Collected monthly assessments, rental fees, deposits, and payments
  • Welcomed customers, and answered questions by providing rates, terms, and conditions of rental.

Front Desk Receptionist

Clymer, Hall & Davis
01.2016 - 04.2017
  • Handled payment processing and provided customers with receipts and proper bills and changes
  • Welcomed patrons to the front desk and engaged in friendly conversations while conducting the check-in process
  • Signed packages, recorded deliveries, and distributed them to personnel
  • Delivered administrative support to team members by making copies, sending faxes, organizing documents, and rearranging schedules
  • Maintained daily calendars, set appointments with clients, and planned daily office events
  • Pulled and organized requested documentation
  • Maintained front office cleanliness and organized supplies
  • Prepared packages for shipment by generating packing slips and setting up courier deliveries.

Customer service/Claims-Call Center

Aflac
08.2012 - 08.2015
  • Primary contact in a call center, handling routine and complex insurance policyholder inquiries, regarding signature authorization, benefits, claims, and general assistance
  • Successfully executed quality customer service through fast responsiveness, reliability assurance, and professionalism
  • Utilize problem resolution and negotiating skills to de-escalate any irate customers while complying with the privacy act HIPAA rules and regulations.

Receptionist

Kendall Veterinary Service
12.2009 - 05.2012
  • Answered busy phones with the ability to route calls, provided administrative support to staff doctors, specialists, and technicians, updated appointment calendars, performed basic bookkeeping, word processing, and filing, Received and posted payments, facilitated the flow of patient visits, Scheduled, & checked clients in and out, supplied clients with information regarding the most up to date treatments, Collected and distributed parcels.

Education

High School Diploma -

Ludlow High School
Ludlow, MA
06.1986

Food Service - Food And Nutrition

Lowe Pioneer Valley Educational Collaborative
174 Brush Hill Ave, West Springfield, MA 01089
06.1986

Skills

  • HIPAA proficiency
  • Electronic medical records management
  • Payroll
  • Call screening
  • MS Office
  • Pet care
  • Customer service
  • Cash handling
  • Documentation review
  • Property Management
  • Computer literacy
  • Data entry
  • Clerical/Office
  • Accounts receivable
  • Scheduling
  • Accounts payable
  • Purchasing agent

Certification

Cat and Dog First Aid

Timeline

Office Assistant

Hammocks Beach State Park
04.2023 - 09.2023

Transcription

Literably
05.2022 - 04.2023

At-home Caregiver

Self Employed Services
08.2020 - 06.2022

Operating Room Secretary

Deborah Heart and Lung Center
01.2018 - 07.2020

Operating Room Technician

Deborah Heart & Lung
01.2018 - 07.2020

Property Manager

David Mcgraw
04.2016 - 04.2017

Front Desk Receptionist

Clymer, Hall & Davis
01.2016 - 04.2017

Customer service/Claims-Call Center

Aflac
08.2012 - 08.2015

Receptionist

Kendall Veterinary Service
12.2009 - 05.2012

High School Diploma -

Ludlow High School

Food Service - Food And Nutrition

Lowe Pioneer Valley Educational Collaborative
DAWN CURRY