- Volunteering through my church help providing and passing out food and basic necessities
- Helping in road clean up projects
- Drawing and Painting
- Exploring new hiking areas
Dawn Davis
Wayland
Summary
Proven track record in quality assurance and effective communication. Skilled in repair, I excelled in optimizing production workflows and training new team members. Recognized for attention to detail and problem-solving abilities, I consistently met production targets while fostering a collaborative work environment.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
2024
2024
years of professional experience
1
1
Certification
Work History
Repair Operator
Bradford White Corp.
04.2021 - 09.2023
- Provided on-the-job training to newly hired workers and team members.
- Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
- Assembled products according to changing daily work orders and specific customer needs.
- Maintained organized work area by cleaning and removing hazards.
- Made sure that products were produced on time and are of good quality.
- Examined incoming materials and compared to documentation for accuracy and quality.
- Collaborated with other departments to optimize production workflows.
- Met production targets and tight deadlines by collaborating closely with team members.
- Organized and prepared workstations and materials needed for operations to maximize productivity.
- Tested products or subassemblies for functionality or quality and troubleshot problems with equipment, devices, or products.
- Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
- Demonstrated respect, friendliness and willingness to help wherever needed.
PSA
Mapplewood of Sandy Creek Assisted Living Facility
12.2020 - 04.2021
- Adaptable individual with exceptional interpersonal skills and talent for building relationships. Known for delivering outstanding service and enhancing client satisfaction. Focused on fostering positive interactions and creating collaborative environment.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Resolved problems, improved operations and provided exceptional service.
- Cultivated interpersonal skills by building positive relationships with others.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Paid attention to detail while completing assignments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Learned and adapted quickly to new technology and software applications.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
Front Desk Receptionist
Quality Inn
- Collected room deposits, fees, and payments.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Maintained confidentiality of sensitive data to protect customer and business information.
- Completed data entry and filing to keep records updated for easy retrieval.
- Completed all tasks in compliance with company policies and procedures.
- Resolved customer problems and complaints.
- Handled assignments independently with good judgement and critical thinking skills.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Operated multi-line telephone system to answer and direct high volume of calls.
- Collected and distributed messages to team members and managers to support open communication and high customer service.
- Organized, maintained and updated information in computer databases.
Front Desk Receptionist
Riverfront Hotel
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Compiled information from files and research to satisfy information requests.
- Sorted, received, and distributed mail correspondence between departments and personnel.
- Routed incoming mail and messages to relevant personnel without delay.
- Confirmed appointments, communicated with clients, and updated client records.
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
- Collected room deposits, fees, and payments.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Maintained confidentiality of sensitive data to protect customer and business information.
Front Desk Receptionist/Scheduler/Janitor
Creekside Automotive
- Scheduled office meetings and client appointments for staff teams.
- Collected automotive repair payments, processed transactions and updated relevant records.
- Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Followed detailed directions from management to complete daily paperwork and computer data entry.
- Volunteered to help with special projects of varying degrees of complexity.
- Kept building spaces premises clean inside and outside.
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
- Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
- Used hand trucks or manually lifted supplies, equipment and heavy furniture.
Education
No Degree - Nursing
Grand Rapids Community College
Grand Rapids, MIHigh School Diploma -
Steepletown
Grand Rapids, MISkills
- Quality assurance
- Maintenance and repair
- Attention to detail
- Hand and power tools
- Effective communication
- Organizational skills
- Analytical and critical thinking
- First Aid/CPR
- Organization and time management
- Self-Directed
- Forklift operation
Certification
- First Aid/CPR Certified
- Certified to handle and pass out medications daily and as needed
- Certified in Orfaces for gas water heater
Interests
Timeline
Repair Operator
Bradford White Corp.
04.2021 - 09.2023
PSA
Mapplewood of Sandy Creek Assisted Living Facility
12.2020 - 04.2021
Front Desk Receptionist
Quality Inn
Front Desk Receptionist
Riverfront Hotel
Front Desk Receptionist/Scheduler/Janitor
Creekside Automotive
No Degree - Nursing
Grand Rapids Community College
High School Diploma -
Steepletown
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