Summary
Overview
Work History
Skills
Affiliations
Timeline
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Dawn Denna

Hebron,IL

Summary

Results-driven Claims Processor at Firstsource Solutions with expertise in claims processing and quality assurance. Demonstrated ability to enhance workflow efficiency through data analysis and effective communication. Proven track record in regulatory compliance and insurance verification, ensuring accurate claims processing while fostering team collaboration. Skilled in Facets and NASCO.

Overview

14
14
years of professional experience

Work History

Claims Processor

Firstsource Solutions
Louisville, KY
12.2011 - Current
  • Identified trends in denials or rejections due to incorrect coding or billing practices by providers.
  • Adhered to all applicable laws, regulations, and company standards while processing claims.
  • Processed a high volume of incoming claims in accordance with established policies and procedures.
  • Performed additional duties as requested by management team.
  • Performed quality assurance reviews on completed work to ensure compliance with standards.
  • Reviewed and verified insurance policy information to assess coverage and determine appropriate claims processing procedures.
  • Processed claims according to established quality and production standards and made corrections and adjustments to solve problems.
  • Utilized claims processing software to streamline workflow and increase efficiency.

Skills

  • Claims processing
  • Quality assurance
  • Regulatory compliance
  • Insurance verification
  • Data analysis
  • Customer service
  • Team collaboration
  • Workflow optimization
  • Data entry proficiency
  • Effective communication
  • Claims review
  • Claims
  • Skilled in Facets
  • Skilled in NASCO

Affiliations

I enjoy both gardening and quilting.

Timeline

Claims Processor

Firstsource Solutions
12.2011 - Current

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Dawn Denna