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Dawn Dewar, CMA (AAMA)
Certified Medical Assistant AAMA
Columbus,IN
Summary
Detail-oriented and knowledgeable Medical Assistant skilled at completing patient-facing and office-based tasks by applying strong multitasking and organizational abilities. Independent worker with extensive medical experience and fastidious nature dedicated to optimal patient care. Competent in organizing charts, preparing patient rooms and supporting diagnostic precesses through laboratory testing and medication administration. Positive and upbeat with excellent communication skills.\
I have included employment pertinate to the job I am applying for, a more in depth work history can be provided upon request.
Overview
10
10
years of professional experience
Work History
Certified Medical Assistant
PMR Healthcare
Franklin, IN
2022.11 - 2023.04
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Worked effectively with insurance companies
- Politely answered phones and routed incoming and outgoing calls
Certified Medical Assistant
IU Health Business Solutions Onsite NTN Driveshaft
Columbus, IN
08.2022 - 11.2022
- Answered phones
- Scheduled appointments
- Confirmed patients insurance eligibility.
- Ran 9 panel Drug Screen Tests
- Performed CLIA waived testing
- Called and faxed pharmacies to submit prescriptions and refills.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Collected and documented patient medical information such as blood pressure and weight.
- Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
- Taught patients about medications, procedures, and care plan instructions.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Coordinated with other healthcare professionals for patient referrals, ensuring a seamless transition and continuation of care.
- Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
- Streamlined communication between healthcare providers, facilitating timely treatment plans and decision making.
- Educated patients on preventative care measures, effectively reducing the risk of future health complications.
Certified Medical Assistant
Franciscan Physician Network
09.2017 - 03.2018
- Directed patients to examining rooms and coordinated transportation assistance as necessary.
- Collected and documented patient medical information such as blood pressure and weight.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Sanitized, restocked and organized exam rooms and medical equipment.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly.
- Obtained client medical history, including medication information, symptoms and allergies.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes.
- Implemented care and efficiency improvements to support and enhance office operations.
- Maintained detailed records of test results by entering data and patient information into computer.
- Called and faxed pharmacies to submit prescriptions and refills.
- Measured patient spirometry.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Verified appropriate lab couriers picked up collected lab specimens by checking paperwork.
- Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
- Monitored CLIA tests accuracy using quality controls.
- Attended required training, education and meetings.
- Submitted prescriptions to pharmacy via phone, fax or web.
Certified Medical Assistant
4 Your Health Center
09.2013 - 03.2016
- In charge of the Administrative day to day functions of the office.
- Scheduled appointments
- Verified patient eligibility
- Answered phones
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Scanned documents into patient's electronic health record
- Handled outpatient clients: example if someone walked in for a blood draw it was my responsibility to draw that patient's blood for them. Fill out appropriate paperwork and make sure the bloodwork made it to the lab in a timely matter
Education
Technical Certificate in Medical Assisting - Medical Assisting
Ivy Tech Community College Of Indiana
Columbus, IN05.2000
Skills
- Electronic health records
- Medical office administration
- EMR / EHR
- Completing insurance forms
- Diagnostic equipment expertise
- Simple dressings
- Infection Control and Aseptic Procedures
- Patient Care
- Scheduling
- Phlebotomy
- Insurance Knowledge
- Patient-focused care
- OB/GYN procedures
- Compassionate
- Point of care testing
Affiliations
American Association of Medical Assisting (AAMA)
Timeline
Certified Medical Assistant
PMR Healthcare
2022.11 - 2023.04
Certified Medical Assistant
IU Health Business Solutions Onsite NTN Driveshaft
08.2022 - 11.2022
Certified Medical Assistant
Franciscan Physician Network
09.2017 - 03.2018
Certified Medical Assistant
4 Your Health Center
09.2013 - 03.2016
Technical Certificate in Medical Assisting - Medical Assisting
Ivy Tech Community College Of Indiana
Certification
- CMA - Certified Medical Assistant
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Part TimeFull TimeWork Location
RemoteImportant To Me
Work-life balanceWork from home optionPaid time offHealthcare benefits401k matchQuote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Software
Languages
English
Full Professional
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