Summary
Overview
Work History
Skills
Timeline
Generic

Dawn Duke

Myrtle Beach,SC

Summary

Tenacious Sales Representative accomplished in prospecting leads, bringing in new customers and closing sales. Consistently exceeds quotas and maximizes business profits. Driven to continuous personal improvement with competitive and ambitious mindset. Anticipates and overcomes roadblocks with savvy mindset and granite sales experience.

Overview

13
13
years of professional experience

Work History

Salesperson

Adams Granite
09.2023 - Current
  • Called commercial and residential customers to promote products and services
  • Managed customer inquiries and concerns about products and services
  • Created ultimate customer buying experience with outgoing and approachable personality
  • Built strong customer relationships with new and existing customers by providing excellent customer support
  • Addressed customer complaints and questions to increase satisfaction
  • Kept records of sales-related activities and transactions in company database
  • Maintained up-to-date knowledge about products and promotions

CAD Drafter

Adams Granite
04.2012 - 09.2023
  • Reviewed customer notes to check for accuracy
  • Created and modified PDF documents for monument projects
  • Verified all requirements documented and entered into CAD
  • Inspected draft copies to correct errors and verify format specifications
  • Utilized large production printers to provide finished products for shipping and report preparation
  • Trained junior drafting personnel in internal procedures and software use strategies
  • Devised library of commonly-used CAD drawings such as component assemblies

Skills

  • Customer care
  • Relationship Building
  • Customer Relationship Building
  • Customer Engagement

Timeline

Salesperson

Adams Granite
09.2023 - Current

CAD Drafter

Adams Granite
04.2012 - 09.2023

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Dawn Duke