Dawn Dunn
Hubbard,OR
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
12
12
years of professional experience
Work History
Retail Manager / Sales
Hillcrest Nursery
01.2021 - Current
- Increased wholesale sales revenue by implementing effective strategies and establishing strong customer relationships
- Managed replenishing stock and maintained quality control to meet customer satisfaction
- Responded to inquiries and assisted customers, and provided recommendations to the best of my knowledge
Customer Service / Mixologist
Fraternal Order of Eagles #3284
08.2018 - 11.2021
- Enhanced customer experience by creating visually appealing and innovative cocktails
- Increased bar revenue by designing seasonal drink menus that attracted new clientele
- Maintained an expert knowledge of classic cocktails
Trucking Dispatcher
FTL, Inc.
03.2015 - 01.2018
- Increased efficiency by optimizing freight routes and coordinating with drivers on delivery schedules
- Handled many types of transportation including: Full truck loads, LTL (less than truck load), Reefer, Dry van, Intermodal and Over sized.
- Enhanced customer satisfaction through proactive communications regarding shipment status and addressing concerns promptly
- Managed a load board with 35 drivers, covering the lower 48 states and internationally into Canada
- Maintained positive relationships with freight brokers and direct shippers, negotiating contracts to secure competitive rates for shipping services
- Ensured compliance with all federal and state transportation regulations
Freight Broker
Cargo-Master, Inc
02.2013 - 01.2015
- Increased client satisfaction by efficiently managing and resolving freight-related issues
- Streamlined operations for improved delivery times through effective communications with carriers and clients
- Negotiated competitive rates with carriers, resulting in cost savings for customers
- Developed strong relationships with carriers and shippers, fostering trust and loyalty
- Maintained compliance with federal and state regulations by closely monitoring carrier performance and maintaining accurate documentation
Skills
- Visual Merchandising
- Customer Service
- Driver Management
- Problem Resolution
- Quality Assurance
- Inventory Control
- Organizational Skills
- Computer literacy
- Time management
- Microsoft excel
- Cash Management
Timeline
Retail Manager / Sales
Hillcrest Nursery
01.2021 - Current
Customer Service / Mixologist
Fraternal Order of Eagles #3284
08.2018 - 11.2021
Trucking Dispatcher
FTL, Inc.
03.2015 - 01.2018
Freight Broker
Cargo-Master, Inc
02.2013 - 01.2015
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