Dawn Durmis
Boston,MA
Summary
Dynamic and results-driven strategic sales manager with a proven history of consistently surpassing sales targets. Recognized for building and leading award-winning sales teams across the Northeast by attracting top talent and fostering a culture of excellence and empowering with servant leadership. Esteemed as a collaborative partner, adept at nurturing strong relationships both internally and externally to drive growth and enhance team performance. Committed to leveraging industry insights and innovative strategies to achieve sustainable success in competitive markets and throughout constant change.
Overview
24
24
years of professional experience
Work History
Regional Sales Manager – Northeast/Mid Atlantic
Orveon Global/Shiseido Americas Corp
04.2017 - Current
- Manage Team of seven executives across 15 states with a subsequent client-facing team of 75+ team members
- Responsible for delivering $42MM sales plan
- Excellent fiscal responsibility to all budgets; T and E, payroll, freelance and supplies
- 2024 Values Award Recipient for Stark Honesty
- 2019 Regional of the Year for sales achievement and team development
- 2018 awarded the President’s Award, “The Power of Good,” reserved for one employee in the company
- Selected as the sole mentor for onboarding new Regionals, interviewer for all field positions
- Outstanding ability to solidify account partnerships and secure needed space and location and in store support
- Achieved regional sales objectives by coordinating sales team, developing successful strategies, and servicing accounts to strengthen business relationships.
- Developed a successful sales team through rigorous coaching, performance management, and ongoing training.
- Increased regional sales by implementing strategic marketing plans and nurturing key client relationships.
- Established clear performance metrics for monitoring individual team member progress, fostering accountability towards achieving shared goals as a cohesive unit.
Account Executive – New England
Estee Lauder
04.2005 - 04.2017
- Consistently delivered or exceeded retail sales plan, often with best performance within region, $111MM
- Cultivated stellar retail partnerships with all retailers in market, from DVP’s and Buyers to Department Managers and other store leadership
- Developed and promoted 4 associates into executive positions, and many other in store personnel promotions
- Selected as Mentor Council Executive for four years to on-board new Field Executives
- Interface with and influence NYO management on new products and programs via the Coaches Council
- Gained rank positioning in total market within largest retailer for first time and maintained it for 5 years
- Consistently stayed within constraints of all budgets; T and E, Freelance support and supplies
Account Coordinator – Boston and Southern New England
Estee Lauder – Filenes
01.2002 - 01.2005
- Consistently achieved sales plan and growth in territory of 11 doors, $5.2MM
- Delivered best trend in the region first year in position, from a negative trend to growth in total region, +4% YOY
- Reported to both retailer district manager as well as vendor executive harmoniously
- Developed strong relationships with the Filene's Regional Management team and Buying Office
Education
Bachelor of Arts - Psychology
University of Massachusetts
Amherst, MASkills
- Creating and executing clear business objectives for teams
- Appropriately adapting communication style to each situation and individual
- Dynamic and passionate public speaker
- Cultivating and strengthening internal and external partnerships
- Managing teams positively through constant change
- Respected for direct and professional communication style
Timeline
Regional Sales Manager – Northeast/Mid Atlantic
Orveon Global/Shiseido Americas Corp
04.2017 - Current
Account Executive – New England
Estee Lauder
04.2005 - 04.2017
Account Coordinator – Boston and Southern New England
Estee Lauder – Filenes
01.2002 - 01.2005
Bachelor of Arts - Psychology
University of Massachusetts
Results
- Consistently deliver or exceed sales plans
- Led multiple team members to achieve award status through leadership and empowerment
- Reduction in turnover and maintaining one of the lowest turn percentages in the company
Strengths
- Proven ability to build, coach and develop award winning teams
- Ability to develop education programs to meet the needs of various audiences and sales ability levels
- Able to work independently and meet all deadlines with a sense of urgency
- Proven ability to lead without authority in groups
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