Dawn Dye
Buford,GA
Summary
Over ten years of experience as an Accounts Administrator and thirteen years as an Executive Assistant and Client Representative. Proven ability to manage multiple tasks efficiently while maintaining a strong work ethic and adaptability. Exceptional interpersonal skills facilitate effective communication and collaboration with clients and team members. Quick learner with a track record of mastering new skills independently.
Overview
35
35
years of professional experience
Work History
Accounts Administrator
PC&E
Atlanta
09.2014 - Current
- Generated weekly reports on new productions filming in Georgia for Production Bulletin.
- Collaborated with production managers and producers on account setups, insurance requirements, and payment options.
- Managed client communications by drafting emails and ensuring timely follow-ups for resolution.
- Maintained client accounts with updated records, accurate information, and proper documentation.
- Guided new clients through setup and implementation processes to ensure smooth transitions.
- Coordinated with internal teams in accounting, camera, lighting, and sales to enhance client experiences.
- Organized quarterly social gatherings and monthly birthday celebrations for employees.
- Oversaw office supply inventory management and assisted with purchase orders and file organization.
Receptionist
PC&E
Atlanta
05.2010 - 09.2014
- Greeted and assisted customers, ensuring a welcoming environment.
- Handled phone calls to facilitate prompt responses.
- Executed filing, photocopying, and preparation of documents as needed.
- Maintained inventory of office supplies, ensuring availability at all times.
Executive Assistant / Client Service
VTA
Atlanta
03.1997 - 09.2009
- Provided administrative support to three senior managers to enhance operational efficiency.
- Maintained HR systems for tracking attendance and leave for a team exceeding 30 individuals.
- Trained new administrative staff members to ensure smooth onboarding processes.
- Managed Salesforce utilization to streamline communications with sales staff and clients.
- Coordinated meetings, luncheons, and travel arrangements for staff and clients effectively.
- Established strong client relationships through dedicated customer service efforts.
Receptionist
VTA
Atlanta
01.1990 - 01.1993
- Provided second shift coverage from 1 PM to 9 PM, ensuring continuous service availability.
- Managed incoming and external calls to ensure effective communication flow.
- Facilitated conference calls, promoting collaboration among team members.
- Enabled seamless intra-office communications to enhance operational efficiency.
Office Clerk For New Business Underwriters
Continental American Insurance Company
01.1990 - 01.1993
- Entered new business details into the system accurately during part-time hours from 8 AM to 12 PM.
- Managed motor vehicle reports for New Business Underwriters efficiently.
- Contacted insurance agents regarding necessary policy modifications.
- Ensured proper filing of all insurance policies.
Education
Some College (No Degree) - Microsoft Office
Gwinnett Technical College
Lawrenceville, GAHigh School Diploma -
Hawaiikai, HI
Hawaiikai, HISkills
- Administrative expertise
- Leadership abilities
- Organizational skills
- Rental Works software knowledge
- Employee training and development
- Team collaboration
- Account management
- Customer service
- Employee training
- Time management
- Event planning
Affiliations
I had the opportunity to volunteer with the following:
- Atlanta Habitat for Humanity.
- 12Stone Serve Day - packed meals for children in need.
- Rise Against Hunger - meal packaging
- Hunger Walk Run to raise awareness and critical funds for local hunger relief.
Accomplishments
- PC&E Employee of the month several times.
Languages
English
Professional
Projects
I have participated in various projects, including the recreation of our new customer forms, specifically the credit application and credit card authorization.
Additionally, I have experience in event planning, having served as the event coordinator for PC&E's Annual Party and PC&E's quarterly Happy Hour Social.
References
References available upon request.
Timeline
Accounts Administrator
PC&E
09.2014 - Current
Receptionist
PC&E
05.2010 - 09.2014
Executive Assistant / Client Service
VTA
03.1997 - 09.2009
Receptionist
VTA
01.1990 - 01.1993
Office Clerk For New Business Underwriters
Continental American Insurance Company
01.1990 - 01.1993
Some College (No Degree) - Microsoft Office
Gwinnett Technical College
High School Diploma -
Hawaiikai, HI
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