Dawn Ellis
Neptune,New Jersey
Summary
Dynamic Family Support Worker with a proven track record at Family Based Services, enhancing family resilience through crisis intervention and advocacy. Skilled in community resource connection and reflective supervision, I empower families while fostering strong relationships. Committed to promoting child development and effective communication strategies, I drive impactful outcomes in diverse environments.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Family Support Worker
Family Based Services
09.2016 - Current
- Enhanced family stability by providing comprehensive support and resources tailored to individual needs.
- Connected families with community resources such as housing assistance, financial aid programs, and educational opportunities.
- Foster communication strategies with family members
- Assist with doctors appointments
- Provide psychodeducation on varying school needs and challenges
- Strengthened families resilience through crisis intervention, and referral services.
- Developed strong rapport with families, fostering trust necessary for effective intervention.
- Support the team in the absence of the Family Support Coordinator at her direction.
- Assigned new families to current partners
- Facilitate trainings in Nurtured Heart Approach with families and school districts
- Facilitate support groups weekly
- Trained new staff upon assignment from administrators
- Assisted with Training and Ice Breakers in Staff Trainings
- Peer to Peer Support and guidance through all aspects of the Child and Family team process
- Partner with families in an empathic, professional, and strength based approach
- Encourage and Model advocacy
Team Leader
VNAHG
05.2010 - 09.2016
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Provided Weekly Supervision for CARF accredited Home Visitation Program for staff members
- Participate in Orientation and in-service training, conduct record reviews, assist and maintaining state database
- Plan parent outings and group outings for the program
- Act as a liaison with other agencies and monitor contracts
- Attend Advisory Board Meetings to obtain resources and present on program updates
- Partner with parents to identify and track milestones
- Conduct team meetings in the absence of supervisors
- Teach life skills to parents facing mental health challenges, substance use, DCPP and financial stressors
- Connect parents to strength based programs in the community
Processing Manager
Weichert Realtors
05.2001 - 05.2009
- Promoted safe working practices to maintain compliance with established policies and procedures.
- Mentored departmental team, boosting efficiency, success and morale among employees.
- Implemented workflow processes and pre-production of Advertising for Open Houses by analyzing production reports. Coordinated all publications for advertising
- Implemented cost reductions and developed reporting procedures and systems resulting in 50% cost savings.
- Processed Escrow
- Coordinated all vendor contracts and negotiated all new contracts for management of the office
- Liaison with Lawyers seeking new business in the office
- responsible for accounts payable and accounts receivable through QuickBooks in the office
Education
Bachelor of Arts - Social Work
Usilacs
FloridaMaster of Arts - Counseling
Grand Canyon University
Phoenix, AZ06-2027
Skills
- Behavioral support
- Professional boundaries
- Self-awareness
- Child abuse and neglect dynamics
- Advocacy
- Ability to Train
- Reflective Supervision
- Communication Strategies
- Results Driven
- Community resources
- Client advocacy
- Role modeling
- Care plan intervention
- Motivational interviewing
- Multicultural sensitivity
- Coaching
- Crisis intervention
- Interpersonal relationships
- Child development
- Incident management
- Client education
- Family dynamics
- Interagency collaboration
- Resilience building
- Parenting skills
- Parenting education
- Trauma-informed care
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Problem-solving abilities
- Multitasking Abilities
- Reliability
- Active listening
- Adaptability and flexibility
- Relationship building
- Professionalism
- Community outreach
- Program development
- Home visits
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved assisting families reach goals through effectively helping with families obtaining Drivers Licenses, Diagnosis, OOD placements, housing and more.
Certification
- Family Support Worker-Rutgers UBHC
- Family Support Partner-Prevent Child Abuse of Nj
- Peer Leader Designation for Nurtured Heart Approach-NHI
- Parents as Teachers Certified-PCANJ
- Domestic Violence and Cultural Awareness-WAFA House
- Human Trafficking-NJ Coalition Against Human Trafficking
- Father Hood Inservice-NJDCF
- NICU and March of Dimes-March of Dimes Healthy Babies worth the wait
- Great Beginnings Start Before Birth-PCANJ
- PPD/PMD-Partnership for Maternal Child Health
- Advanced Supervisors Training/reflective supervision-PCANJ
Timeline
Family Support Worker
Family Based Services
09.2016 - Current
Team Leader
VNAHG
05.2010 - 09.2016
Processing Manager
Weichert Realtors
05.2001 - 05.2009
Bachelor of Arts - Social Work
Usilacs
Master of Arts - Counseling
Grand Canyon University
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