Summary
Overview
Work History
Education
Skills
References
Board Memberships
Timeline
Generic

Dawn Ferringo

Bethlehem,NH

Summary

Experienced municipal professional with expertise in NH land use regulations, and strategic planning. Skilled in managing correspondence, coordinating documents, and optimizing office operations. Proven ability to streamline processes and improve workflow efficiency. Recognized for strong multitaksing and problem-solving skills.

Overview

20
20
years of professional experience

Work History

Planning and Zoning Clerk

Town of Bethlehem
Bethlehem, NH
03.2020 - Current
  • Leads administrative support for Planning and Zoning Boards, enhancing meeting efficiency and applicant guidance.
  • Assists applicants with development applications and coordinates meeting schedules.
  • Interacts positively with the public, fostering confidence in town services.
  • Guides applicants through application processes, and responds to inquiries about regulations.
  • Maintains files according to NH RSA Section 33-A:3-a, Disposition and Retention Schedule.
  • Records meeting minutes and facilitates technical assistance for Zoom meetings.
  • Coordinated Bethlehem's Master Plan process for 2016, and is leading preparations for the 2026 update.
  • Provides administrative assistance to the Town's building inspector and code officer.

Director of Public Welfare

Town of Bethlehem
Bethlehem, NH
03.2020 - Current
  • Directs municipal welfare programs, ensuring compliance with NH RSA 165, and optimizing resource allocation.
  • Oversees budgeting processes, ensuring effective allocation of town resources.
  • Ensures adherence to best practices for policy integrity and compliance with statutory requirements.
  • Meets with applicants to provide case management services to help foster independence from municipal welfare.

Division Director of Prevention Services

Tri-County Community Action Program, Inc
02.2016 - 03.2020
  • Oversaw budget management, ensuring efficient use of multiple program funds.
  • Coordinated staff training sessions to improve service delivery and teamwork.
  • Led community outreach programs to enhance local engagement and support services.
  • Developed strategic plans to address community needs and resource allocation.
  • Led recruitment, hiring, training, supervision, and evaluation of staff members.
  • Fostered partnerships with local organizations to expand service reach and collaboration.
  • Participated in roundtable discussions to brainstorm strategies for service delivery.

Planning and Zoning Clerk

Town of Bethlehem,
Bethlehem, New Hampshire
02.2006 - 04.2016
  • Led administrative support for Planning and Zoning Boards, enhancing meeting efficiency and applicant guidance.
  • Assisted applicants with development applications and coordinated meeting schedules.
  • Interacted positively with the public, fostering confidence in town services.
  • Guided applicants through application processes and responded to inquiries about regulations.
  • Maintained files according to NH RSA Section 33-A:3-a Disposition and Retention Schedule.
  • Coordinated Bethlehem's Master Plan process for 2016.

Director of Public Welfare, Town of Bethlehem

Town of Bethlehem
Bethlehem, New Hampshire
02.2006 - 02.2016
  • Directed municipal welfare programs, ensuring compliance with NH RSA 165, and optimizing resource allocation.
  • Oversaw budgeting processes, ensuring effective allocation of town resources.
  • Oversaw operations of Town's Food Pantry, coordinating donations, fundraising, and communications.
  • Ensured adherence to best practices for policy integrity and compliance with statutory requirements.
  • Met with applicants and provided case management to help foster independence from municipal welfare.

Education

Master of Science - Human Services Leadership And Management

Springfield College
Boston, MA
12-2016

Bachelor's degree - liberal arts

Vermont College
Montpelier, VT

Skills

  • Regulatory compliance
  • Meeting coordination
  • Record preparation
  • Policy development
  • Team leadership
  • Budget management
  • Grant writing
  • Strategic planning
  • Customer service
  • Community engagement
  • Attention to detail
  • Problem solving

References

Available upon request

Board Memberships

  • Bethlehem Elementary School Board, member, 2004 - 2011
  • Bethlehem Historical Society, member, 1997 - present
  • Cemetery Trustee, Town of Bethlehem 2024 - present

Timeline

Planning and Zoning Clerk

Town of Bethlehem
03.2020 - Current

Director of Public Welfare

Town of Bethlehem
03.2020 - Current

Division Director of Prevention Services

Tri-County Community Action Program, Inc
02.2016 - 03.2020

Planning and Zoning Clerk

Town of Bethlehem,
02.2006 - 04.2016

Director of Public Welfare, Town of Bethlehem

Town of Bethlehem
02.2006 - 02.2016

Master of Science - Human Services Leadership And Management

Springfield College

Bachelor's degree - liberal arts

Vermont College

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